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Our reviews

  4.9  
341 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, supportive, responsive, honest, local expert, clear communication.
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Seller review
Highly recommend!
3 months ago
Highly recommend!

We recently sold our home with Mel and couldn’t be happier with the experience. From start to finish, Mel was professional, knowledgeable, honest, and incredibly supportive throughout the entire process. Her communication was excellent, always keeping us informed and making what can be a very stressful time feel much easier. Mel worked hard to achieve a fantastic result for us and we always felt confident that our home was in the best hands. We truly appreciated her dedication, attention to detail, and genuine care. We would highly recommend Mel to anyone looking to buy or sell a property.

Mel Ghali

Mel Ghali

  5   (25 reviews)
Seller review
Professional, Strategic, and Results-Driven Real Estate Agent
4 months ago
Professional, Strategic, and Results-Driven Real Estate Agent

I had a great experience working with Paul as the lead agent. He was highly professional from the outset and brought a clear, well-thought-out strategy to the campaign. Paul’s communication was consistent and transparent, keeping me updated at every stage and ensuring I understood the reasoning behind each recommendation. His knowledge of the market was evident, particularly in how he positioned the property and guided pricing expectations based on real-time buyer feedback. What stood out most was Paul’s negotiation approach — calm, strategic, and focused on achieving the best possible outcome. He handled buyer interactions with confidence and created a competitive environment that ultimately worked in my favour. I felt well-represented throughout the entire process and would confidently recommend Paul to anyone looking for a capable and results-driven agent.

Paul Pettenon

Paul Pettenon

  5   (95 reviews)
Buyer review
Honest and responsive
5 months ago
Honest and responsive

Mel was very easy to deal and very quick to address questions and concerns we had. She made the process pretty simple and stress free.

Mel Ghali

Mel Ghali

  5   (25 reviews)
Seller review
Excellent and responsive team delivering fantastic results
5 months ago
Excellent and responsive team delivering fantastic results

We had a fantastic experience working with Mel and her team at Raine and Horne. From day one, they were incredibly proactive — always one step ahead, anticipating what needed to be done and keeping the campaign moving forward with purpose and energy. Communication was outstanding throughout the entire process. We were kept informed at every stage, with clear updates after inspections, honest feedback from buyers, and thoughtful advice when decisions needed to be made. We never felt left in the dark, which gave us a lot of confidence during what can otherwise be a stressful time. Mel’s market knowledge was exceptional. She had a strong understanding of current buyer sentiment, comparable sales, and pricing strategy, which helped us position the property effectively. Her guidance was data-driven but also practical, striking the right balance between ambition and realism. Where Mel and her team really shone was in their negotiation skills. They handled buyer conversations strategically and professionally, creating competitive tension and working diligently to secure the best possible outcome. We truly felt they were advocating for our interests every step of the way. Overall, we couldn’t be happier with the result and would highly recommend Mel and her team to anyone looking for a proactive, knowledgeable, and highly capable real estate team.

Mel Ghali

Mel Ghali

  5   (25 reviews)
Seller review
Wonderful Experience Dealing with Paul on the Sale of our Home
5 months ago
Wonderful Experience Dealing with Paul on the Sale of our Home

We bought this house 22 years ago from Paul Milkovic and when we went to sell, all these years later, I only made one phone call and that was to Paul. We remembered him from 22 years ago! Paul is so personable that you feel like you’ve known him for years! He’s honest, professional and his knowledge of the area is second to none. He’s real and not a fast talking operator! We got an amazing result and couldn’t be happier! Amazing experience! Thank you Paul

Paul Milkovic

Paul Milkovic

  4.9   (183 reviews)
Seller review
Great communication and smooth process
5 months ago
Great communication and smooth process

The agent was responsive and communicated clearly from start to finish. He had good knowledge of the market and provided helpful advice during the process. Overall, it was a smooth experience and I would recommend him.

Paul Pettenon

Paul Pettenon

  5   (95 reviews)
Buyer review
Always there to help
6 months ago
Always there to help

I first met Mel at a property viewing for a different property. At the time she mentioned that she was also showing a different one nearby a little later that day. I absolutely adored the property. Mel's communication style is matter of fact. She doesn't use jargon, except where it's necessary and then explains it: I am a first home buyer and my knowledge of the process is bad. More importantly for me, Mel was able to get a price that was mutually agreeable *and* ensure I was able to get vacant possession of the property so I could move in when ready. I am so pleased with how this worked. It would not have gone anywhere near as well if Mel had not worked hard to get me to understand. I probably would have fallen through if it was anybody other than Mel. Honestly, she's been amazing and I have nothing but praise for her. Thank you so very much, Mel!

Mel Ghali

Mel Ghali

  5   (25 reviews)
Seller review
Great agents, great team!
6 months ago
Great agents, great team!

After dealing with many other agents, Paul Milkovic from RH successfully produced the resulted

Paul Pettenon

Paul Pettenon

  5   (95 reviews)
Seller review
Best agent
6 months ago
Best agent

Paul and the team works really hard to achieve my property goals, really happy with the service

Paul Pettenon

Paul Pettenon

  5   (95 reviews)
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Raine & Horne Concord/Strathfield
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