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Our reviews

  4.9  
318 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, supportive, responsive, honest, local expert, clear communication.
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Seller review
Excellent Result with an Outstanding Team
5 months ago
Excellent Result with an Outstanding Team

I had a fantastic experience selling my property by auction. Paul and his team worked seamlessly together. They were incredibly supportive throughout every step of the way, and made the auction process smooth and stress-free, making me feel well looked after. Their professionalism and teamwork delivered an excellent result that well exceeded my expectations. I'm very grateful for their guidance and would highly recommend them.

Paul Pettenon

Paul Pettenon

  5   (88 reviews)
Buyer review
very professional
5 months ago
very professional

Mel was very professional and transparent throughout the sales process. A pleasure to deal with and I would definitely use her for future transactions.

Mel Ghali

Mel Ghali

  5   (19 reviews)
Seller review
Great Experience
5 months ago
Great Experience

Paul was very good at setting up the property for sale as well as giving advice on what to do before sale. I had a good result and highly recommend Paul and his staff from raine and horne concord/strathfield for anyone looking to sell their home

Paul Pettenon

Paul Pettenon

  5   (88 reviews)
Buyer review
Fantastic experience working with Mel
5 months ago
Fantastic experience working with Mel

Mel is super knowledgeable but also just great to just have a chat with. I didnt know a lot about buying in the area so Mel always found the time to explain things. She would always answer questions I didnt even think to ask which probably saved me a lot of time and made the process less stressful than it could have been. Thanks for everything Mel!

Mel Ghali

Mel Ghali

  5   (19 reviews)
Seller review
A truly professional experience from start to finish
6 months ago
A truly professional experience from start to finish

It was an excellent experience working with Paul Pettenon. From start to finish, he demonstrated true professionalism and a deep understanding of the real estate market. His judgement was spot-on — accurate, realistic, and backed by his experience. It was clear that he had handled many transactions before; his expertise showed in the pricing strategy, negotiation approach, and overall management throughout the entire process. On top of that, his manner was courteous, respectful, and reassuring, which made the whole process smooth and stress-free. He comes highly recommended to anyone looking for a skilled and reliable real estate professional.

Paul Pettenon

Paul Pettenon

  5   (88 reviews)
Seller review
Very professional and enthusiastic
6 months ago
Very professional and enthusiastic

I greatly appreciate Mel’s efficiency and the professionalism she has consistently demonstrated. She is a reliable, committed, and trustworthy agent with excellent negotiating skills.

Mel Ghali

Mel Ghali

  5   (19 reviews)
Buyer review
Friendly and helpful at all stages
6 months ago
Friendly and helpful at all stages

Being first home buyers, we were naturally a little nervous and feeling the pressure of the market. We knew what we wanted and Mel was extremely understanding and helpful in addressing our needs. Any information we wanted we were given in a timely manner and all conversation was friendly and supportive. When we were the successful buyers we felt a genuine happiness from Mel, very glad to have been dealing with her throughout the process.

Mel Ghali

Mel Ghali

  5   (19 reviews)
Seller review
Professional from start to finish
6 months ago
Professional from start to finish

We had a positive experience with Paul and his team. From the very first meeting Paul was interested in learning about how we wanted to proceed with the sale of our property. He didn’t force his sales strategy upon us but guided us towards the best outcome. We achieved this and are very grateful to the team and would definitely recommend them to anyone looking for a good return on investment.

Paul Pettenon

Paul Pettenon

  5   (88 reviews)
Seller review
Professional and friendly service
6 months ago
Professional and friendly service

We recently sold our property by auction. Paul and the team at Raine and Horne were extremely professional and guided us to a 2 month preparation and marketing window. They helped organise us and provided access to tradies etc. All the way through, they kept us informed and updated about the progress of our sale, which successfully concluded in the price that we had collectively assessed as achievable.

Paul Pettenon

Paul Pettenon

  5   (88 reviews)
Buyer review
Excellent Agent
7 months ago
Excellent Agent

Mel has been wonderful in assisting us. She travelled from her office several times. She showed us around the property and gave us advice on interior design. Very friendly and professional.

Mel Ghali

Mel Ghali

  5   (19 reviews)
Seller review
Selling Unit
7 months ago
Selling Unit

Mel is not only friendly/ cheerful/ hard worker but also very professional agent. She is very reliable, easy to reach out and contact through out the process. I have excellent experienced with her while selling my unit. Thank you so much Mel. If you ever want to sell your property, I am recommending 100% to Mel who is from Raine & Horne Concord.

Mel Ghali

Mel Ghali

  5   (19 reviews)
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Raine & Horne Concord/Strathfield
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