Phyllis' service was excellent from the get-go. On the same day as my initial phone enquiry for a property appraisal, Phyllis was able to provide a comprehensive assessment of my property in relation to recent area sales and her intricate local knowledge contributed to a highly detailed valuation for my property. Phyllis put me at ease and took the time to explain 'in plain English' the intricacies of various sale and promotion strategies and the pros and cons of each approach. She made sure of my level of understanding and I was so comfortable with her approach and expertise that I signed-up for an auction agreement the following day. Phyllis stood by me during the intense preparation of my property for the auction and provided excellent advice and tips to promote my property to the highest level. Her facilitation of the photographer and various specialist assessors was faultless. Phyllis' negotiation skills with various local utilities to prepare my auction documentation was legendry, on-time and complete. Phyllis went over-and-above expectations with delivery of a spectacular gift for the house on my first 'open for inspection' date. On auction day Phyllis checked in with me before time to reassure me that all was on track. Phyllis' thoroughness was a wonderfully calming influence on the day - all went exactly as predicted - and we had a wonderfully successful outcome.
Phyllis Tidmarsh
