When it worked, it worked well
My partner and I have been looking for a house for several months. My experiences with Ray White Cranbourne have been a little mixed to be honest, but once Brianna Tuckey sent me an email asking for clarification on my application details and I called her directly, she was a great communicator and took the time to understand our circumstances, then followed through with our references.
It can be frustrating and difficult to apply for properties entirely online, without that human interaction and understanding. I am pleased that when I was finally able to reach out to an actual person, things moved really smoothly.
Ray White obviously has a majority grasp on this rental market, so working with them is, in a way, inevitable. It's nice to know that when your name comes up as a landlord preferred type of candidate, their agents are happy to follow through until the job is done.