Was professional and organised on delivery

Ray White Frankston

star   4.9   (956 reviews)

I am writing to express my sincere gratitude and appreciation for the exceptional service provided by Ellie Jacobson, my leasing agent. From the very beginning, Ellie demonstrated a high level of professionalism, efficiency, and dedication. What truly impressed me was Ellie's ability to find the perfect tenant for my property. She took the time to understand my specific needs and preferences, and her thorough screening process resulted in a tenant who has proven to be an excellent fit. I am incredibly pleased with the outcome. Furthermore, Ellie's responsiveness was outstanding. She consistently provided prompt and clear communication, always keeping me informed and up-to-date. Her willingness to follow up on every detail, no matter how small, was truly commendable. I felt confident and reassured knowing that my property was in such capable hands. Ellie's proactive approach and attention to detail made the entire leasing process smooth and stress-free. Her dedication to providing excellent service is evident in every interaction. I highly recommend Ellie Jacobson to anyone seeking a reliable and efficient leasing agent. Her professionalism, responsiveness, and commitment to finding the best tenant make her an invaluable asset. Thank you, Ellie, for your exceptional service!

Ray White Frankston

star   4.9   (956 reviews)

The agent was really helpful in aiding myself and my family throughout the entire application.

Ray White Frankston

star   4.9   (956 reviews)

Ellie has been a pleasure to work with, she has rented out my property in just 3 days getting me a great tenant. Her prompt communication and attention to detail makes renting my Investment property through Ray White always an easy and seamless process. Thank you Ellie Jacobson. Trent

Ray White Frankston

star   4.9   (956 reviews)

Staff was very quick sufficient in helping me with my application, and responding to my emails.

Ray White Frankston

star   4.9   (956 reviews)

Quick and efficient service

Ray White Frankston

star   4.9   (956 reviews)

i found dealing with ellie was an easy and pleasant experience . the speed that the tenancy was approved was amazing.

Ray White Frankston

star   4.9   (956 reviews)

After 5 years plus of using Ray White I am underwhelmed with the lack of Professionalism in management of my property which has steadily deteriorated during this period. Repeated changeover of staff means history of property condition and focus gets lost. Property inspection seem to be a tick the box exercise with everything deemed “reasonably clean” when the carpets are wrecked with stains and a the kitchen is filthy despite new appliances. Reluctance to withhold bond when tenants leave the property in a grotty state. Poor quality work but high costs from recommended tradespeople. I now choose my own tradies get better work for about half the price. I have never once got through to the property manager of the day by phone - always unavailable. I have requested a property valuation multiple times over a 3 year period but so far no response. It took 3 months to let my property in a rental market that is supposed to be under supplied. Advertising was apparently not well handled which didn’t help together with slow processing of applications and losing prospective tenants. The current property manager is by far the best so far and he is doing a good job but the overall track record is not great.

Ray White Frankston

star   4.9   (956 reviews)

It was a job very well done, performed by every individual professional from Ray White Frankston. From the first meeting through the leasing of the property. was like a walk in the park for LandLord. Ray White Frankston deserves the job. They do look after the property as its own.

Ray White Frankston

star   4.9   (956 reviews)

Ellie was great at showing us the property and answering any questions we had! She was lovely when our family situation with fostering was explained and didn't judge on how many children we had! Moving into the property was hassle free and we were chosen super fast!

Ray White Frankston

star   4.9   (956 reviews)

I had an amazing experience working with Ellie as my leasing agent. She was incredibly professional, knowledgeable, and easy to deal with throughout the entire process. From answering all my questions to ensuring a smooth and stress-free experience. Her communication was clear, and she made everything seamless. Highly recommend her to anyone looking for a reliable and friendly leasing agent!

Ray White Frankston

star   4.9   (956 reviews)

Ellie and her team kept us in the picture at all times in the process reliving us of any concerns whilst we were away

Ray White Frankston

star   4.9   (956 reviews)