This was our first time selling. We could not have asked for a better agent! Michael Tan was professional, punctual and above all an excellent negotiator who got us the best price for our home. We would have absolutely no hesitation in recommending Michael to act on your behalf whether selling or buying a home. He had made a stressful experience stress free and kept us informed throughout the entire process.
Michael Tan
My husband and I are relocating to Brisbane due to work and family commitments. We wanted an easy and fast sale. Gary was able to secure an offer in the first 3 days of it being advertised as on the market and was able to get what we wanted to move forward. Everything has gone smoothly and have had no complaints.
Gary McNeil
The title is probably the best way to describe Brendan, and I'm still reconciling how incredibly well Brendan conducted himself for us. Even before we committed to buy this house Brendan made sure we felt like we were his only clients, which speaks of his calibre because we know how busy he was in real terms... very. This house (the house we bought) was one of the last houses we looked at, actually it was the last house we looked at because we liked it so much, it ticked all the boxes and then some, and due to some circumstances with the seller we were made aware that a short settlement may be possible also. The negotiations were smooth and Brendan was very diligent, thoughtful and professional in our dealings, and, we were able to come to an agreement to settle around the same time as the place we sold, a great outcome. There were some challenges along the way though, which turned into very stressful situations on extremely tight timeframes on what could have been a lot smoother, and with caveat wouldn't have happened at all if it wasn't for Brendan. I'd like to point out that from point until the day we moved in Brendan was acting above and beyond in the true sense of the term. I'd also like to point out that Brendan maintained communication and became the glue for the entire process, we're still amazed. *It turned out both properties couldn't get Title Deeds exchanged at the same time because of the xmas break. Brendan through negotiation was able to secure a short rent back from the seller meaning we didn't have to deal with any gap, it was a huge effort. *There were several breakdowns in communications between solicitors that not only pushed the already tight timeframes to the limit but threatened the sale of this house, Brendan's communication was paramount (including with solicitors etc) and became the difference when we needed it most. There's no question that I will be recommending to others and I wish him all the successes moving forward.
Brendan Lappan
Brendan and the whole team at Ray White Macarthur Group were a pleasure to deal with and from the very beginning conducted themselves with the highest level of professionalism and integrity. They certainly put your mind at ease that you had chosen the right agent and we’re in good hands to to sell your home which is ultimately your biggest asset and can be a daunting process. We were with another agent for 6 months without a successful sale which was an extremely stressful process for our family. We then made the decision to engage Brendan at RW who came highly recommended by our solicitor and our house was sold in 5 weeks! The difference between agents cannot even be put into words - our previous agent just worked individually and wanted to run open houses every week and the company did not work as a team so in 6 months we were lucky to have enough private appointments you could count on one hand. Brendan and the RW team work completely differently and all work together to ultimately get you the best price and quickest sale possible by maximising every opportunity with private appointments and open homes conjunctively. The feedback and communication after each appointment was timely and honest so you weren’t left hanging with false hope which can often be the case as let’s be honest you love your home but it’s not for everyone. We also liked the fact that any offers no matter which agent had the sale came through Brendan which made us feel more confident as he was managing the whole process from start to finish and had our best interests at heart. We cannot thank Brendan enough for helping us get our sale finally across the line so we could move forward with our future plans and in hindsight just wished we engaged him at the very beginning as it would have alleviated a lot of stress and delay, however we now know what we know and could not recommend anyone else as highly to handle your most precious asset. Thanks again Brendan! Regards, Brock & Loretta Casey
Brendan Lappan
SOLD & THE MONEY I WANTED IN 2 DAYS GOOD JOB. CANT BE HAPPIER
Brendan Lappan
Gary is up front and honest, very approachable agent. When things progressed he called to let us know.
Gary McNeil
I had a few issues dealing with other agents prior to meeting Brendan. He is a true professional and serves his customers to the best of his ability. He is always there for you when you need him and will call you back if he is busy at the time. I would recommend Brendan to anyone and everyone as he is a cut above the rest in his field. Thank you for all your help.
Brendan Lappan
I was happy with the sale process and communication from Brendan and his associates
Brendan Lappan
Obtained the price we were hoping for within 2 weeks of the property being on the market.
Brendan Lappan
Selling our property for the first time was such an overwhelming experience. Shayne was there guiding us all the way, answering our questions patiently and truthfully and even doing after hours meeting with us to keep us up to date and providing us information as to how our property and the market was working toward the sale. I can honestly say that I was blessed that he was our sales agent as he made the process that much easier. We saw and felt his dedication and effort he put towards getting us sold ASAP. Shayne you’re a legend, Andrew, the boys and I can’t thank you enough for all you hard work and effort.
Shayne Cuschieri
Brendan was professional, knowledgeable and so easy to deal with. I would recommend him to everyone! If you are ever looking to sell or buy a property, you should seek out Brendan. He will not let you down.
Brendan Lappan
Brendan is a professional hardworking agent who has been a pleasure to deal with.
Brendan Lappan
