We have had Ray White Mermaid Waters managing our property for some time now and have always been very happy. Communication is very thorough and they keep us well informed at all times.
Ray White Mermaid Waters
Our moving-in experience was unfortunately quite poor, despite an initially positive impression. During the viewing, The agent was professional and friendly, and we were hopeful this could be our new home. We specifically inquired about smoking neighbors, as this was the primary reason we were moving out of our previous place. She consulted the owner, who mentioned that while there might be someone smoking four units, the smoke wasn’t obvious inside the house. Throughout the leasing process, we had a few questions about rent payment options, only to be referred to Google for answers. On moving day, we were disappointed to find that the house was not as clean as expected. We had to spend a significant amount of time and effort cleaning floors, walls, and cupboards ourselves. This was especially difficult, given that we were moving with a 12-month-old child and we were recovering from pneumonia at the time. To make matters worse, the smoking issue we were promised wouldn’t be a problem became evident from the first day. It was exactly what we were hoping to avoid, and despite raising the concern, nothing has been done to address it. What happened during the process? We also requested a key for the main door and for the intercom to be functional—reasonable requests, we thought—but each time we communicated these, it felt like we were being a burden. Even now, these issues remain unresolved. When I see the Ray White yellow sign now, it no longer brings a sense of reassurance or professionalism. Instead, it reminds me of a deeply disappointing experience.
Ray White Mermaid Waters
We have been using their services last 2 months and they have been professional and supportive.
Ray White Mermaid Waters
Had to find a place quickly and with all the news that's it is hard to find places. The service Danni supplied was exceptional. Found our place and the sign up was seamless.
Ray White Mermaid Waters
Bright people who are on top of their game.
Ray White Mermaid Waters
Great communication , always happy to help and come back to me asap ! Highly recommend
Ray White Mermaid Waters
People like Dannie are very rare in this world, I’d like to thank her and the amazing team at Ray White in Mermaid Waters, people who help others to have the comfort and security of a roof over their heads is very special indeed, Not only is Dannie beautiful on the outside but more importantly she has shining beauty on the inside, it’s almost blinding, it has been an absolute pleasure to have met such a wonderful soul, i really do hope she never changes because perfection should remain just as it is. Thank you so much from the bottom of my heart.
Ray White Mermaid Waters
Thanks a lot Danni. You are extremely helpful and professional to deal with. We appreciate how fast and easy things were. I would absolutely recommended you to others. Thanks again! Cheers Tim!
Ray White Mermaid Waters
From my first meeting with Heidi and Jasmine from Ray White, they were excellent. I cannot speak more highly of Heidi and her tenacity to secure the right tenant through a seamless process. Her knowledge is outstanding and her professionalism is truly excellent. I will have Heidi managing all of my property management and leasing requirement now and into the future. I cannot recommend Heidi enough!
Ray White Mermaid Waters
The team lead by Danni were amazing to deal with. Seamless process with lots of clear communications. Would highly recommended.
Ray White Mermaid Waters
I was so appreciative of the support and help given by Danni Robinson and the Ray White Mermaid Waters team in acquiring my first tenancy, in what was a difficult season in my life. There was quick resolution to any issues that arose as we settled into the property and I have been very satisfied with the communication and helpfulness. They have made this journey a lot easier for me and my family.
Ray White Mermaid Waters
I have had 5+ agencies managing my properties and Danni and the Raywhite team is the best hands down.
Ray White Mermaid Waters
