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Our reviews

  4.9  
947 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, friendly, honest, responsive, supportive, local expert, clear communication.
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Seller review
Nicholas Richards is an agent you can rely upon
over 1 year ago
Nicholas Richards is an agent you can rely upon

We couldn’t be more grateful for the hard work and dedication shown by Nicholas Richards throughout our real estate journey. From the very beginning, we felt we were in capable and trustworthy hands. His professionalism, constant communication, and unwavering commitment gave us complete confidence every step of the way. Nicholas ensured we were informed, supported, and comfortable with every decision. I We truly couldn’t have asked for a better experience and wholeheartedly recommend him to anyone looking for an agent they can trust and rely upon. Thank you again for everything!

Nicholas Richards

Nicholas Richards

  4.9   (267 reviews)
Seller review
Very thorough, engaging, has a great network and we achieved what we set out to do
over 1 year ago
Very thorough, engaging, has a great network and we achieved what we set out to do

Dealing with Courtney Matthews was an excellent experience in the recent sale of my mother's house. From the outset Courtney was fully engaged and focussed on achieving the best outcome. He was prompt to reply to questions we raised, proactive in every element of the campaign and importantly ensured the property received maximum exposure in the market. The end result was a sale price were happy with in a tightening market. His 20+ year experience helped to guide us through what could have been is always a nervous time for a seller. Strongly recommend his services.

Courtney Matthews

Courtney Matthews

  4.9   (232 reviews)
Buyer review
Professional
over 1 year ago
Professional

Professionally handled in between Point out most important part of comparison

Claire Liang

Claire Liang

  5   (84 reviews)
Seller review
Intricate market knowledge ,top communication and outstanding professionalism sums up Nicholas !
over 1 year ago
Intricate market knowledge ,top communication and outstanding professionalism sums up Nicholas !

Before our property was listed for sale Nicholas gave us expert advice on real estate matters relating to our property. His advice on decor improved the look of our unit. He had a positive, realistic outlook and was a stellar communicator. We received informative data reports, FaceTime calls from him and Luca regularly. Any questions we had and buyers had alike were answered.All estate documents were clearly explained and timely. During this highly stressful time we were living in Gippsland but there was no tyranny of distance with this highly professional team.We knew exactly who the clientele was interested in our property. Nick sent us reports and rang us to confirm any visits or queries from buyers , often Weekly openings were available and often a client was able to view outside the many times provided. We were well prepared with his team. They even posted unwanted furniture on Market Place for us .They kept our property neat and tidy. Come the important auction day we were the best prepared and reassured we could have been. I would recommend this company, Nicholas , Luca and their team to my family and friends.

Nicholas Richards

Nicholas Richards

  4.9   (267 reviews)
Buyer review
Jacob was professional, well turned out, calm and very responsive. Very highly recommended.
over 1 year ago
Jacob was professional, well turned out, calm and very responsive. Very highly recommended.

Jacob was handling our recent purchase. He was professional, had a calm, easy going manner which put us at ease and was extremely responsive to our questions and enquiries. Above all, we felt Jacob was honest in both his dealings with us and his representation of the vendor. This counted a lot with us and we felt we could do business with him. Which we did. In particular, Jacob was never pushy and demonstrated patience and understanding on more than one occasion. We recommend Jacob very highly if you want a professional, honest and reliable real estate expert with which to handle your next transaction. A and J

Jacob Biviano

Jacob Biviano

  5   (63 reviews)
Seller review
Great agent
over 1 year ago
Great agent

Nicholas was very professional, upfront and knowledgeable. Pleasure to deal with, and highly recommend his services.

Nicholas Richards

Nicholas Richards

  4.9   (267 reviews)
Buyer review
Professional and efficient
over 1 year ago
Professional and efficient

Nicholas was a pleasure to work with when purchasing our property. He kept us in the loop and was always respectful in his communications. He was not pushy at all and was very easy to work with.

Nicholas Richards

Nicholas Richards

  4.9   (267 reviews)
Buyer review
Plesant and Comfortable
over 1 year ago
Plesant and Comfortable

During a difficult time in my life ,buying a property was not easy but Jacob made it pleasant and comfortable for me . Throughout our conversation , i never felt pressured to reply or make offers which is a statement to Jacob's good communication . His experience in property marketing and sale gave me good insight towards buying my first home for my family and i appreciate all the support and help from him .

Jacob Biviano

Jacob Biviano

  5   (63 reviews)
Buyer review
Very helpful
over 1 year ago
Very helpful

I was provided with great support :)

Jacob Biviano

Jacob Biviano

  5   (63 reviews)
Buyer review
Great communicator!
over 1 year ago
Great communicator!

Very helpful, had a smooth and delightful experience:)

Courtney Matthews

Courtney Matthews

  4.9   (232 reviews)
Buyer review
Professional
over 1 year ago
Professional

**Review Headline: Exceptional Service from Claire Liang!** I had the pleasure of working with Claire Liang recently, and I can confidently say that my experience was nothing short of excellent. From start to finish, Claire demonstrated remarkable market knowledge that truly set her apart. She has a deep understanding of the local real estate landscape, which helped me make informed decisions throughout the process. Communication with Claire was seamless. She was always prompt in responding to my inquiries and provided clear explanations for any questions I had. Her ability to convey complex information in an understandable manner made the entire experience much more manageable.

Claire Liang

Claire Liang

  5   (84 reviews)
Buyer review
Thoughtful and nice!
over 1 year ago
Thoughtful and nice!

Rachel was nice and thoughtful. She called our attention about something we might have missed about the property even though we already left at the time. Very thoughtful!

Rachel Ye

Rachel Ye

  4.9   (24 reviews)
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