Our profile

Our reviews

  4.9  
896 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, friendly, honest, responsive, supportive, local expert, clear communication.
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Buyer review
Highly recommend
over 2 years ago
Highly recommend

Nicholas is a very communicative person who fulfills the gap between seller/auctioner and buyer very well. He did a great job helping us buying our first home!

Nicholas Richards

Nicholas Richards

  4.9   (254 reviews)
Buyer review
Good Agent
over 2 years ago
Good Agent

Rachel was great to deal with at the start of the buying process, especially with her transparency and communication for the purchaser offers. She vouched to the vendor to help me secure the property with specific settlement conditions. However after the contracts were signed the level of customer service/attention to detail dropped slightly, missing minor details like the dishwasher being removed before final inspection which caused some inconveniences. Overall decent experience.

Rachel Ye

Rachel Ye

  4.8   (20 reviews)
Buyer review
good services
over 2 years ago
good services

good communication and happy help us to solve the problems.

Jay Warnak

Jay Warnak

  4.9   (110 reviews)
Buyer review
good services
over 2 years ago
good services

good communication and happy to help us solve problems.

Zachary Zhang

Zachary Zhang

  5   (52 reviews)
Seller review
Great assistance
over 2 years ago
Great assistance

Whilst Jay was our main agent, Zachary’s quiet support in the campaign was essential. He was readily available for all our open house times and ensured our house and belongings were well cared for. Further, Zach’s multicultural sensitivity and language skills ensured that all potential purchasers were fully informed. Thank you!

Zachary Zhang

Zachary Zhang

  5   (52 reviews)
Seller review
Respectful, amazingly supportive and excellent knowledge of the local market
over 2 years ago
Respectful, amazingly supportive and excellent knowledge of the local market

Jay was patient and respectful when we first met him years prior. He was never pushy and didn’t play games or try to con us. We wanted an honest, down-to-earth agent and his advice was incredibly helpful throughout. He had the foresight to pre-prepare our marketing campaign and actioned it in less than 24 hours when we were ready to progress earlier than anticipated. No matter what happened, he always saw the positives whilst gently ensuring that we remained grounded in this highly emotive real estate setting. His advice was invaluable and he always went the extra mile - nothing was too much trouble, including some aspects that really weren’t part of the conventional brief for an agent. He kept all of us informed - not an easy task when there are multiple vendors. He did all he could to reduce the stress of selling a property and definitely earned his commission. We met a lot of agents, and several were really good, but Jay was fantastic and the best match for us. Thank you Jay.

Jay Warnak

Jay Warnak

  4.9   (110 reviews)
Seller review
Highly recommend.
over 2 years ago
Highly recommend.

Jay was able to achieve a sensational result for my auction. He worked extremely hard and has exceptional communication skills. He kept me updated throughout the entire process. He knows the region very well.

Jay Warnak

Jay Warnak

  4.9   (110 reviews)
Seller review
Honest, upfront and always kept us informed.
over 2 years ago
Honest, upfront and always kept us informed.

Very happy with the result Courtney provided for us. We felt his commitment from the start till the end. Always kept us informed of the prospective buyers as well as sales options available to us along the way. We ended up going to Auction with strong interest from multiple parties. It was only less than 4 week campaign too which suprised me to get enough interest to sell at a fair market value. With the number of keen buyers he worked to get at the Auction day, we felt we were able to get the best fair result the market could get for our property for the time. Thank you Courtney for your attention and care for our property during the entire campaign.

Courtney Matthews

Courtney Matthews

  4.9   (227 reviews)
Seller review
Exceeded expectations
over 2 years ago
Exceeded expectations

Wade read the mood of the auction well and worked with the buyers to keep the auction moving.

Wade Li

Wade Li

  5   (55 reviews)
Seller review
Professional
over 2 years ago
Professional

Claire and Courtney worked on selling my Mother’s house together. I’m very happy with the results. Claire kept me updated on the auction day as I was overseas. Highly recommend!

Claire Liang

Claire Liang

  5   (76 reviews)
Seller review
Excellent knowledge
over 2 years ago
Excellent knowledge

Courtney was friendly, professional and brought his wealth of knowledge to the table when selling my Mother’s house. As I live overseas it was important I had an agent who would communicate regularly and keep me up to date with changes with the market. The house sold at auction and are very happy with the outcome. I highly recommend him.

Courtney Matthews

Courtney Matthews

  4.9   (227 reviews)
Seller review
Highly Professional
over 2 years ago
Highly Professional

Con was highly professional, always accessible and quick to respond. He kept us informed every step of the way and provided excellent advice and service.

Con Lazogas

Con Lazogas

  4.9   (91 reviews)
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