Due to Covid the whole process of viewing a property and being able to communicate with agents and property managers has been difficult for everyone. Elizabeth at Ray White was the most communicative and helpful property manager that I came across and it worked out well for all concerned.
Ray White The Bayside Group
The agent provided frequent communication during the process and was very thorough with the details. Made for an smooth transition with moving. Thank you
Ray White The Bayside Group
There are other ways and tools to find tenants for any property such as Facebook Marketplace and Instagram. Should not just rely on RayWhite website or realestatate.com.au to find the tenants.
Ray White The Bayside Group
We are now 6 days into our lease and still have no power. I do feel it is misleading to not advise Renters of the embedded services you are forcing renters to abide to in regards to Electricity and Gas. We rented this place for my mother in law who recently lost her husband and is now forced to leave her family home as the maintenance was too great and also to come live close to her grandchildren in Cheltenham, obviously a stressful and heavy enough time. Coupled with an automated rental process where there seems to be no accountability, we found the whole experience less than satisfactory. Firstly, if my mother in law was locked in a contract, how would she be when she is then forced to abandon and enter a new contract with a provider she never heard of? Who will pay the exit fees? Pretty important information a renter should be aware of no? Misleading, deceptive? We willingly signed a 13 month lease as agent did not want the place vacated 3 days before Christmas next year, understandable, and we agreed to facilitate, but this left us in a dangerous position of not being able to get power allocated. Your automated system does not allow for the finer details i.e. your link only allows for the option of swapping to existing or new provider, we did not firstly know who was the embedded service and when we did find out, it was not an option, literally. We only learned who the provider was/is from a neighbour who had been through a similar experience, 5 days in to our lease. My Mother in law had called and spoke to Indiana and asked for the meter numbers as required after all other headaches and Indiana said she would get back to her, not a whisper. Abandoned, new lease no power, how dare you. Which has now left us delaying new tenants at her family home to their dissatisfaction and disarray and at our expense, so my mother in law has a home with power to get through Christmas. Secondly, again your automated online bond inspection check. We spend 1 ½ hours Christmas Ev
Ray White The Bayside Group
It was very nice experience. The agent was very professional and helpful. I am fully satisfied.
Ray White The Bayside Group
Property management can sometimes feel like an afterthought in real estate, Ray White Cheltenham treats rentals with professionalism and attention to detail. A pleasure to deal with Mirsi making the experience seamless and low stress. Thank you Mirsi
Ray White The Bayside Group
After 2 years I have come back to Ray White Cheltenham to manage our unit.
Ray White The Bayside Group
Raywhite has been really helpful throughout the campaign to help me secure new tenants for my house. I received regular updates each week about the number of applications received and feedback from prospective tenants. They have also done a great job in managing my property, very responsible and attend to any required tasks promptly. Highly recommended.
Ray White The Bayside Group
Very accommodating , fast acting and lovely staff
Ray White The Bayside Group
I have had such a pleasant and professional experience with Ray White Cheltenham. Mirsi and Indiana have made things so seamless and made my first rental experience a really memorable one.
Ray White The Bayside Group
Honestly seems to be a bit unprofessional. I’ve rented for 6 years before ray white and had no issues with the agency that looked after the rental I was living in. Leave it a day before rent is due to remind a tennent about a clause they signed in a contract 4 weeks ago. That it takes 4 buisness days to clear the rent so technically your rent isn’t due on the day...it’s due 4 buisness days before. So they wait until the day before it’s due to tell you which means it will transfer and you’ll be behind in rent, you have to come into the office instead. But then they just blame you for it anyway...
Ray White The Bayside Group
Really happy with Ray White Cheltenham, they’ve been so friendly and helpful. Thanks for making things so easy.
Ray White The Bayside Group
Ray White The Bayside Group
