Our profile

Our reviews

  4.9  
289 reviewsacross 20 different locations, showing 12.
Tenant review
Satisfied with the service
almost 2 years ago
Satisfied with the service

Fast and very reliable service. They were quick to respond to any of my queries. Could contact them easily. Made my moving in experience smooth.

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Tenant review
Best agency in Melbourne!
almost 2 years ago
Best agency in Melbourne!

Everyone is super friendly and helpful. Also the office is very nice. Very happy with the service and my new apartment! Thank you!

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Landlord review
Knowledgeable and professional
almost 2 years ago
Knowledgeable and professional

Helena Liu is excellent in managing my properties. She is proactive and very professional, and excellent in communications. She is very knowledgeable, and is able to get good tenants in very short time. I am very happy for her to manage my properties.

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Tenant review
Good agent
about 2 years ago
Good agent

From the moment I contacted Re-define, I knew I was in good hands. Their team was incredibly responsive and attentive to my needs, helping me find the perfect rental property within days. The process was smooth and efficient, and I couldn't be happier with my new home. Thanks for making renting such a positive experience!

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Tenant review
Successful rental experience with Helena
about 2 years ago
Successful rental experience with Helena

Helena property management team excels in market knowledge, professionalism, and communication. Highly recommend their services.

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Tenant review
Overall experience was really good
about 2 years ago
Overall experience was really good

The whole process was made simple by re-define real-estate agents. This was our first time trying to secure a house through real estate agency and they were guiding us with each and every step and explained everything all the way through.

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Tenant review
Nice experience
about 2 years ago
Nice experience

Thank you for finding me a such a nice place :)

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Landlord review
Professional and thorough
about 2 years ago
Professional and thorough

The team at Re-define, headed by Philip Middlemiss are a pleasure to work with, as the headline says, professional and thorough. Our apartment needed some work before re-letting, which Philip and the team organised in very short timescales, and checked all the work to ensure it was done properly and to a good standard. We have been working with Philip for all our properties for over 15 years now, which is a testament to the trust we have when working with him.

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Tenant review
Very nice
about 2 years ago
Very nice

Very nice friendly and helpful

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Landlord review
Very kind.
about 2 years ago
Very kind.

Kind people. Thank you.

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Landlord review
Marketing
about 2 years ago
Marketing

Great. Leased the property in couple of days.

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
Tenant review
A great real estate agency!
about 2 years ago
A great real estate agency!

Helena was very responsive, she helped me find a quality property with a reasonable price. She always communicated with the landlord in time to help me sign the lease contract. Helena responded to all my requests in time as well, she guided me through the process of signing the contract and told me how to connect the utilities. Thanks for her efficient work that I can get this property in a short time.

Re-define Real Estate

Re-define Real Estate

  5   (113 reviews)
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