When I rented a room, Re-define Real Estate helped me a lot even other than things about property such as how to contract with energy company and which internet company best matched with what I wanted for it. Also, when I was in trouble, they also gave me some advices. I'm so thanksful to their dedicated support!
Re-define Real Estate
Leasing with re-define real estate has been an absolute pleasure. From the first inquiry to moving in, every step was smooth and stress-free. The leasing team promptly addressed all my queries. The leasing agent I worked with was not only professional but also incredibly kind and friendly, making the experience even more enjoyable.
Re-define Real Estate
Helena has always been proactive and efficient! Knowledgeable and effective! Amazing help as always from finding tenant, Managing the property and resolving any ongoing issues throughout the tenancy period.
Re-define Real Estate
Helena is very conscientious and considers everything about the house. Thank you very much for helping me apply for such a great room!
Re-define Real Estate
My manager is quite responsive, however the unit condition is rather unsatisfactory. They urged me to move in earlier than my desired date, so I expected that the unit was in a good condition. Oh how wrong I was.. water leaking from toilet and bathroom sink, unusable microwave and stove were discovered one by one. At the time of writing this review, it has been more that a month since I moved into this apartment and the stove is still not being replaced, thus unusable, despite it being my first concern even before moving in. The gas is included in the rent, but I can’t fully use it because the stove is broken. I appreciate the efforts in fixing all of the other issues, yet had a thorough check been done before I moved in, then all of this stress and inconvenience could have been avoided.
Re-define Real Estate
I have just moved into a new rental property managed by Re-define real estate and I had such a positive experience. Everything was easy, communication was great and they were so efficient in getting out all the relevant documentation to me. A very smooth process and a great phone interaction.
Re-define Real Estate
Chin has been taking care of my property as his own, I like him very much.
Re-define Real Estate
The best agent in the last 15 years that I have come across in Melbourne CBD
Re-define Real Estate
她们具有专业能干的素质，很好的沟通能力，照顾和考虑房东租户之间的利益关系。能使房屋管理利用最大化，让房东信任安心放心。
Re-define Real Estate
The agent in charge of my property, helena, is a very professional, responsible and enthusiastic person. She is the best agent I have ever met. Thanks for her hard work for my property.
Re-define Real Estate
Helena, she’s been very outstanding and supportive, shes been such a great help ever since the inspection date until and after moving in and answering to all of our concerns and questions! Special thanks to Helena for helping us find a new home.
Re-define Real Estate
Since I started here asking for the house, the hole process was quick and friendly. They always keep up contact to help through my first apartment, from the contract to the keys. So I am glad to had this first good and welcoming opportunity :)
Re-define Real Estate
