If only I could give 0 star! How can someone expect more than 20 years old property to look brand new and why do we have to use cleaning service recommended by them only? Ended up paying 2 different bond cleaning services and the property still looked same after Jim’s Cleaning service (recommended by Central) but they approved the vacate 2nd time. Wow, is this a joke?
Real Estate Central
Real Estate Central Darwin were fantastic. As a tenant, we were welcomed by the team and secured our tenancy with efficiency and detail. I was confident and impressed by the way they looked after us as a tenant, but also protected the owner and condition of the property leased. Communication was easy and efficient. Would recommend both as a tenant and an owner. Brett
Real Estate Central
Dealing with Elissa made my leasing experience stress free and she was happy to help me with the process thru timely and effective communication.
Real Estate Central
From day one it was a poor experience dealing with this company.. Well it was Darwin Rental Specialists on day one before they merged with Real Estate Central. The day I was supposed to collect the keys I was messaged to say they would need to postpone the collection a few hours later which was a little annoying but ok.. I went to the office at the new agreed time to have to wait for almost 30 minutes. When the agent finally arrived there was no apology just passed the blame onto myself saying the turn around from one tenant exiting to a new entering was too soon! We wanted to move in on the date the property was listed as being available so if the property was not available from this date it should have been corrected! We weren't given a full set of keys.. again this was blamed on the tight turn around. The property inspection report was appalling and no damage was recorded at all. The agent came back to the property to inspect all my comments because there were so many faults I recorded... Again this was blamed on the tight turn around. A large majority of the issues were rectified personally as they were fairly minor. Poor responses to maintenance issues throughout the tenancy and poor interactions on vacate also. The condition of the property when vacate was complete was far better then when the ingoing was done and I still had to fight to get my bond back! I've never had an experience like this with a rental agency. As a home owner myself I would be appalled if my rental agent managed my property like this.
Real Estate Central
So far all the team at Real Estate Central have been the greatest agency to me, here in the Northern Territory, With there quick response time and professionalism. And a big special thanks to my property manager Elissa Moy You have been a outstanding property manager to me and you are such a lovely person to communicate with.
Real Estate Central
Our property manager Elissa and landlords were great.
Real Estate Central
Could not ask for a better service, the team at real-estate central were fantastic, would highly recommend them.
Real Estate Central
Renee was the property manager I dealt with and she is absolutely fantastic. She is professional, responds so quick and such a lovely lady to deal with. I had a fantastic experience and would highly recommend RE Centrals Renee.
Real Estate Central
After several different Darwin property managers, we discovered Elissa on find.an.agent.com.au several years ago and have not looked back on that decision. She has worked tirelessly over those years. We have impressed with her professionalism that we transferred another Darwin investment property her to manage. Elissa has excellent property management skills. She provides timely reports and feedback. Elissa takes the stress out of owning an interstate investment property.
Real Estate Central
Elissa Moy really doing her job professionally. She is very helpful, friendly and always responds to me well if I need her help.
Real Estate Central
Processing was easy, clear and efficient
Real Estate Central
Elissa has been very helpful and responded promptly with maintenance issues at my rental property.
Real Estate Central
Real Estate Central
