I needed an agent in Perth to sell my elderly mother's house after my father died. The difficulty was that I lived on the East coast of the continent. I first spoke with Rick Lombardo after noticing the Realty One office in Winthrop on one of my first visits to Perth to arrange Mum's move to the East. Rick proved to be an outstanding choice as a real estate agent. He played an active role in sprucing up the house before the sale, assisting us to liaise with a reliable painter, handyman, gardener and electrician. Rick's communication skills are excellent. He contacted us by phone and email frequently and regularly, to inform and at times, guide. He visited the property many times to monitor progress, so that he could let us know how things were progressing after we had left Perth. Over the period from first meeting Rick until settlement six weeks after the property had been listed, we learnt to trust him. Rick could be relied on to initiate action and follow up, without any need to prompt him. He has a calm, reassuring manner of speaking, one that my mother found heartening. My mother has asked me to pass on the following, in her words: "I would like to extend my sincere thanks Rick for the excellent manner in which you handled the sale of my house, and for the reassurance you gave during the procedure". I consider ourselves fortunate to have listed the property with Rick. The preparation of the house for sale, and the sale itself, could have been a nightmare to arrange from such a distance. Rick made the process go smoothly. If I was ever in the situation where I needed to sell in WA in the future, I would contact Rick Lombardo first.
Rick Lombardo
