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  4.9  
2091 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: stress-free process, local expert, supportive, friendly, well-prepared, clear communication, responsive.
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Landlord review
So happy with Robinson Property!
about 6 years ago
So happy with Robinson Property!

We have recently moved our investment property over to Robinson Property and could not speak highly enough of their representation even in the most difficult circumstances of Covid-19. They were professional and went above and beyond to rent out our property as quickly as possible.

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Tenant review
Really helpful!
about 6 years ago
Really helpful!

The team at Robinson went out of their way to help my housemate and I find a new place to rent. The experience was especially commendable given restrictions related to COVID19. The team were extremely hygiene conscious which we really appreciated.

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Tenant review
Fantastic agents!!
about 6 years ago
Fantastic agents!!

We have been with Robinson in the past and we regret leaving. We rented through another real estate, and let me tell you these guys are amazing! They make leasing super easy, are really responsive, and treat you like humans versus just people renting their property. They gave us places to live and worked with us every step of the way. Highly highly recommend Robinson Property and their amazing staff for any property needs.

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Tenant review
requested review
about 6 years ago
requested review

Have not rented for many years, homeowner moving for a career promotion. mostly very helpful but a little slow to respond for issues, eg tv antenna, reasonable time frame for issues with lights ,locks etc. 1 week to respond after flagging the issue on the Monday not dealt with til the Friday and as we know nothing happens on a Friday. Long waiting times for reception, phone answering , if phone busy, unable to get through in 25 minutes! Receptionist possibly new but not particularly friendly tone possibly needs some more training on customer service! On arrival with furniture truck unable to access front door causing angst and extra costs to me to cover delay to access unit. Inability for reception to take calls very frustrating at time.I realise its Covid 19 and staff either working from home or limited and I'm not the only person in the world but my experience would have been enhanced if I had been able to communicate more promptly with a staff member that could have helped me . Saying that Susan from for maintenance was very helpful and polite when at last I spoke to her .

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Landlord review
Professional, knowledgeable and courteous staff
about 6 years ago
Professional, knowledgeable and courteous staff

I have found all Robinson Property staff to be professional at all times. They are knowledgeable, courteous and very helpful in managing real property. Well done!

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Landlord review
We felt secure during our experience
about 6 years ago
We felt secure during our experience

Josh got a new job interstate- so we needed to rent out our Newcastle East apartment. We are first home owners, and had never leased a property before. To add to the stress of an interstate move- I had a 6 week old baby and the COVID19 situation escalated. I met with three real estates before selecting Robinson - based on the interpersonal experience I would recommend them - Julie was helpful and understanding with us and had genuine interest in finding a suitable renter for our home. Based on products on offer I would also recommend Robinson- they have a self-managed rate which we were originally planning to use with some family help to manage the property inspections (we went with the standard rate instead as a result of the pandemic). I’m now 2 months into the experience and I am really pleased with our arrangement- Robinson are responsive to any email or call, and I feel they care about us as owners and the renters. Given that I have worked with them in a time of significant flux and uncertainty in March 2020 when everything was changing rapidly - I feel the 5 stars has been hard earned!!

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Tenant review
VERY COMFORTING
about 6 years ago
VERY COMFORTING

Robinson property have been a pleasure going through, we have recieved quick responses to all our needs and have never felt alone

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Tenant review
Well organised agency!
about 6 years ago
Well organised agency!

We have now been renting 3 months and Robertson's have been great. Appropriate level of contact and technologically advanced with thorough maintenance programs and follow up. From previous agents in the past, Robinsons are far head!

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Landlord review
Great Letting Agents
about 6 years ago
Great Letting Agents

We have used Robinson Property for a number of years and they have a been very professional in their dealings. Their attention to every detail and their record keeping is first class. Any problems are discussed and if required they engage service providers to carry out repairs. I would make particular mention of Jacinta Stonestreet who has been excellent in her attention to our property.

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Landlord review
Good teamwork
about 6 years ago
Good teamwork

The letting team at Robinson Property bring skills and tact to their role in selecting a suitable tenant for our property, and make their recommendations when all the required references and checks have been obtained.

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Tenant review
Easy to deal :)
about 6 years ago
Easy to deal :)

Very easy, straightforward inspection and application process, especially in light of COVID-19. Staff were helpful and quick to answer any questions.

Robinson Property

Robinson Property

  4.9   (1596 reviews)
Landlord review
Relief at a challenging time.
about 6 years ago
Relief at a challenging time.

Was so relieved Robinson Property were able to quickly lease my unit during an obviously challenging time for everyone. And the tenant is lovely. Thank you for the dedication.

Robinson Property

Robinson Property

  4.9   (1596 reviews)
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