Robinsons has been very successful over the years finding good tenants for our property. The monthly accounting is prompt and informative. The staff are very helpful and always a pleasure to deal with. They are located close to the property and are in touch with the local community. I have confidence in their ability to find appropriate tenants.
Robinson Property
Couldnt be happier with the service we have recieved from Robinson property so far!!
Robinson Property
Jacinta and her team are always prompt and courteous to deal with in managing my rental property.
Robinson Property
Robinson were very well organised and highly communicable during my application process for renting an apartment. Responses to queries were very timely and we moved in with ease. Highly recommend the agency.
Robinson Property
The leasing team at Robinson Property have been nothing but helpful especially as first time renters. They have answered all our questions and had quick turnaround times and made the whole process so much easier.
Robinson Property
We recently rented through Robinson Property. We found this company to be Professional and easy to deal with. Moving can be a stressful time, but our agent at Robinson Property was very helpfull and always in a timely manner. When dealing with those usual issues that crop up after the move in, our agent was on to them almost straight away making it easier tio settle into our new home.
Robinson Property
We have recently moved our investment property over to Robinson Property and could not speak highly enough of their representation even in the most difficult circumstances of Covid-19. They were professional and went above and beyond to rent out our property as quickly as possible.
Robinson Property
The team at Robinson went out of their way to help my housemate and I find a new place to rent. The experience was especially commendable given restrictions related to COVID19. The team were extremely hygiene conscious which we really appreciated.
Robinson Property
We have been with Robinson in the past and we regret leaving. We rented through another real estate, and let me tell you these guys are amazing! They make leasing super easy, are really responsive, and treat you like humans versus just people renting their property. They gave us places to live and worked with us every step of the way. Highly highly recommend Robinson Property and their amazing staff for any property needs.
Robinson Property
Have not rented for many years, homeowner moving for a career promotion. mostly very helpful but a little slow to respond for issues, eg tv antenna, reasonable time frame for issues with lights ,locks etc. 1 week to respond after flagging the issue on the Monday not dealt with til the Friday and as we know nothing happens on a Friday. Long waiting times for reception, phone answering , if phone busy, unable to get through in 25 minutes! Receptionist possibly new but not particularly friendly tone possibly needs some more training on customer service! On arrival with furniture truck unable to access front door causing angst and extra costs to me to cover delay to access unit. Inability for reception to take calls very frustrating at time.I realise its Covid 19 and staff either working from home or limited and I'm not the only person in the world but my experience would have been enhanced if I had been able to communicate more promptly with a staff member that could have helped me . Saying that Susan from for maintenance was very helpful and polite when at last I spoke to her .
Robinson Property
I have found all Robinson Property staff to be professional at all times. They are knowledgeable, courteous and very helpful in managing real property. Well done!
Robinson Property
Josh got a new job interstate- so we needed to rent out our Newcastle East apartment. We are first home owners, and had never leased a property before. To add to the stress of an interstate move- I had a 6 week old baby and the COVID19 situation escalated. I met with three real estates before selecting Robinson - based on the interpersonal experience I would recommend them - Julie was helpful and understanding with us and had genuine interest in finding a suitable renter for our home. Based on products on offer I would also recommend Robinson- they have a self-managed rate which we were originally planning to use with some family help to manage the property inspections (we went with the standard rate instead as a result of the pandemic). I’m now 2 months into the experience and I am really pleased with our arrangement- Robinson are responsive to any email or call, and I feel they care about us as owners and the renters. Given that I have worked with them in a time of significant flux and uncertainty in March 2020 when everything was changing rapidly - I feel the 5 stars has been hard earned!!
Robinson Property
