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Our reviews

  4.9  
143 reviewsacross 28 different locations, showing 12.
Seller review
Excellent support
about 8 years ago
Excellent support

I’ve bought and now sold a property with Toby’s support. I felt I had a solid and confident adviser next to me at each step of the journey. I am now planning to sell my next one with him and his team and hopefully come back to the market in the near future with Toby guiding me. His team is also brilliant, they all have a very positive and can-do attitude. Thanks once again, Toby!

Toby Hutton

Toby Hutton

  5   (110 reviews)
Seller review
PROFESSIONALISM AT ITS BEST
over 8 years ago
PROFESSIONALISM AT ITS BEST

Thank you so much to Toby Hutton and your experienced Raine & Horne team for the successful auction of our unit in Freshwater. Your marketing plan and display brochures were spot on along with your regular communication which to us was very professional and honest. Keeping us in formed was extremely important especially as we live nearly 200kms away from the unit. We have no hesitation in recommending Toby Hutton and his mainly team as selling agents. Nev & Pam

Toby Hutton

Toby Hutton

  5   (110 reviews)
Seller review
So unbelievably great to deal with!
over 8 years ago
So unbelievably great to deal with!

From the initial contact with the Agents, Toby and Marlena, I was impressed with their knowledge of the market, great experience and they are obviously a wonderful team. Marlena is so warm and approachable, such a lovely person, as well as professional. They made it so easy to go through the process and really set my property apart; I achieved a great deal better than my reserve price and I could totally trust their professionalism and commitment to our sale. I highly rate the service I received with Marlena and Toby at the helm of my selling campaign.

Toby Hutton

Toby Hutton

  5   (110 reviews)
Seller review
The Man with a Plan!
over 8 years ago
The Man with a Plan!

Having sold our previous property with Toby and Raine&Horne Manly we knew we were dealing with true professionals. From our initial meeting his notable understanding of the prevailing market conditions were ever present and his assistance in getting us to expertly promote our home was invaluable. From advising us about advertising, inspection times, pricing or even how to position our furnishings, his advice proved to be spot on the money! We were kept informed at every moment throughout the campaign which made the whole process so easy and the result come auction day was nothing short of AMAZING!! For anybody out there looking for an exceptional sale price and hassle free experience, look no further, Toby, Mark and their team!

Toby Hutton

Toby Hutton

  5   (110 reviews)
Seller review
An Agent Who Goes Above And Beyond!
over 8 years ago
An Agent Who Goes Above And Beyond!

An Agent Who Goes Above And Beyond! A massive thank you to Toby & the team at Raine&Horne Manly, we couldn't have asked for a better team to take us through the process of selling our family home. Your guidance, advice & attention to detail was impeccable which resulted in an exceptional sale price for our property. The communication was constant & consistent even when we were overseas throughout the campaign. Then there was Auction day, our nerves were through the roof but they need not have been. Your calming words of advice were just what was needed & selling under the hammer was so exciting! The auctioneer was amazing & you & your staff were always on hand to answer any questions. Then, when we found a new home to purchase, Toby offered to attend the auction & bid on our behalf, what a legend! For anyone looking for a hardworking honed negotiator who knows the market like the back of his hand then look no further, Toby Hutton is your man. Thank you!

Toby Hutton

Toby Hutton

  5   (110 reviews)
Buyer review
Thanks Mark
over 8 years ago
Thanks Mark

We purchased a property where Mark acted as an agent and we found him to be both honest and thorough in his follow up. He provided accurate information and we were very happy with his service level. As a consequence we have given him our property to let and hope to get the same great service!

Mark Madsen

Mark Madsen

  4.9   (26 reviews)
Seller review
The best agent I have ever used.
over 8 years ago
The best agent I have ever used.

In order to sell my home unit, I chose three agents to appraise its value and to come to my unit to meet them. Of those three, I considered Mark to be the best person for the job. This was based on my personal assessment of him compared to the others. I am a retired businessman and had dealt with hundreds of people over the years, and considered myself to be a reasonable judge of people based on my experience. Mark turned out to be an excellent choice, and the only mistake that I made in choosing him, was to under estimate him. His straight forwardness, openness and integrity were exemplary, but the effort that he put in to achieve a sale in what were very difficult circumstances was amazing. My initial hunch about him was confirmed throughout the sales campaign over and over again in ever increasing amounts of confidence in him and in the advice that he was giving me. He never failed to do anything that he said that he would at any stage. I have already recommended him to someone and will continue to do so, as I know of no better real estate agent.

Mark Madsen

Mark Madsen

  4.9   (26 reviews)
Seller review
Fabulous agent
over 8 years ago
Fabulous agent

After looking for a new property for numerous months it became clear that Mark was the best agent to sell our home. We dealt with a lot of agents in the course of those few months and i honestly feel no one would have worked harder or been more proactive in selling our home. Mark kept in touch regularly without being too pushy and went above and beyond, he guided us throughout the entire process. Throughout our sale we received prompt and regular feedback,he was efficient and nothing was too much trouble. His negotiating skills are excellent,he provides his expertise whilst leaving you to arrive at your own decisions. We were happy with the price we obtained for our property in a short time frame.

Mark Madsen

Mark Madsen

  4.9   (26 reviews)
Seller review
Delivered exactly what was promised!
almost 9 years ago
Delivered exactly what was promised!

Raine & Horne Manly recently sold one of our investment properties after managing it for over 12 years. Firstly, Marlena Sait and her team are amazing managing agents. We have never had a bad tenant in any of our properties and the rents have always been paid on time. As an added bonus, Marlena's network of tradesman for repairs and maintenance have always carried out great work at competitive pricing. I would have no hesitation in recommending Raine & Horne Manly as managing agents. As a sales agent, Toby Hutton talked the talk and fully backed it up with a very professional team. Not once did Toby set any unrealistic expectations or attempt to back away from original promises. Toby kept us informed two to three times a week with open for inspection results and potential purchaser questions. And come auction day, everything went exactly to plan as the hammer fell right within the price bracket we 'ideally hoped' to achieve. In a business world where customer service seems to have taken a back seat due to to undercut pricing, it was very refreshing to see that Raine & Horne Manly continued to put their customer first, while maintaining a very competitive pricing strategy. I could not be more satisfied! Thank you Raine & Horne Manly. Steve Brookes

Toby Hutton

Toby Hutton

  5   (110 reviews)
Buyer review
You were just great Karen.
almost 9 years ago
You were just great Karen.

Dear Karen you made a stressful time very pleasant. Your very professional manner and ways were greatly appreciated. You will be highly recommended. Kindest regards, Andrew, Luke and Jordan

Karen Joseph

Karen Joseph

  4.7   (13 reviews)
Seller review
Amazing result from an amazing agent.
almost 9 years ago
Amazing result from an amazing agent.

Karen showed exceptional professionalism, enthusiasm and support of the successful sale of our apartment in Manly Vale. Karen's friendliness and kindness made this a stress free and easy process for our family. Her hard work, knowledge and calmness throughout the entire sale process removed a lot of stress from an already stressful situation, with a result better than we were expecting. We highly recommend Karen and we will definitely be relying on her services in the future.

Karen Joseph

Karen Joseph

  4.7   (13 reviews)
Seller review
Professional, knowledgeable, and of the highest integrity!
almost 9 years ago
Professional, knowledgeable, and of the highest integrity!

Marlena has been our personal real estate agent for the last ten years. In that time, she has managed three rental properties for us and sold two properties. This has included selecting and managing tenants, supporting various and sometimes complex maintenance/renovation projects, and preparing and implementing sales campaigns. Each of these properties has been very different, and each has had its own set of challenges. In everything Marlena has done for us, she has impressed us with her knowledge, integrity, commitment, and hard work. She has provided us with consistently accurate and honest advice, and as a result, our properties have been well maintained and well managed, and have achieved their maximum potential. Marlena is a true professional, highly skilled in her field and committed to success. We will certainly engage Marlena again for our future real estate activity, and we give her our highest endorsement. Yours sincerely

Marlena Sait

Marlena Sait

  4   (1 review)
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