Being that we were moving from the Gold Coast, Smart Rentals were the most accomodating with online/video inspections. Everyone on the team I spoke to were very upbeat, professional, and kind. Alec has been so great to deal with and extremely accomodating, especially during a stressful move over the Christmas/New Year period. The whole process was made very easy for us.
Smart Rentals Townsville
First house inspection the property manager was late. Second inspection they were too early and we were still organising the house. So far everything has been good. We asked the realestate if they could organise someone to mow the lawn as tenants have not moved in yet and they were great and organised someone. Look forward to experience more from this agent.
Smart Rentals Townsville
Smart rentals has made renting our first investment property easy. All communication has been clear and prompt. Would highly recommend
Smart Rentals Townsville
I moved to Smart Rentals after becoming dissatisfied with my previous property manager. The transition was completely seamless and Smart Rentals kept me informed as it took place. Having used their services for a few months now, I've been extremely impressed and satisfied with not only the service, but also the amount and frequency of information provided to me. For the first time in a long while, I know what it feels like to actually trust that my property is being looked after. It's a real comfort to be able to let the property manager do their job with autonomy, rather than having me perpetually second-guess and query my property's management. As Smart Rentals only do property management (and not sales), their success can only come from effective property management. It's clear that they excel in this regard and I cannot recommend them enough.
Smart Rentals Townsville
We are grateful with the attentiveness and efficiency of our property manager, Marisa Gusmeroli who has been very responsive to our needs. Marisa also took time to meet us in person when we went to the smart rentals office which we appreciated.
Smart Rentals Townsville
A very professional rental business who specifically specialises in the rental / tenancy market without venturing into the sale of properties, something a lot of other businesses within the field can not claim. This enables Smart Rentals to focus on the landlord and tenant to ensure they maximise their support to both parties. I have been extremely satisfied with the level of service from Smart Rentals, in gaining the tenant quickly, and ensuring all administration was completed effortlessly for all stakeholders. I will be using Smart Rentals for all investment properties in the future.
Smart Rentals Townsville
We signed a lease through Smart Rentals. In general, we are happy with the service they have provided us so far. There were times however our questions were not returned and had to chase it up. On the other hand, we received quite a few emails containing the same information from different staff members when signing the lease. Multiple phone calls from the affiliating company were a bit annoying. Nevertheless, the staff are friendly and professional. We hope to continue enjoying the same quality of service.
Smart Rentals Townsville
I find Smart Rentals the absolute best. And because I live out of town, they make everything very easy. Highly recommend.
Smart Rentals Townsville
This has been an easy process with Smart Rentals. Majority of paperwork is digital and communication is great. Definitely recommend!
Smart Rentals Townsville
The team at Smart Rentals has been the most diligent, professional and knowledgeable real-estate iv work with. They went above and beyond help organise my application and documents. I could not be happier.
Smart Rentals Townsville
Wonderful people at Smart Rentals. Willing to help whenever possible. Would recommend anyone looking for rentals
Smart Rentals Townsville
They make life so much earlier looking after my investment property
Smart Rentals Townsville
