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Our reviews

  5  
938 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Best agent in town
almost 2 years ago
Best agent in town

I recently had the pleasure of working with Sam and I can confidently say that he exemplifies what it means to be a professional real estate agent. From the outset, Sam was proactive in addressing my needs, ensuring that I felt supported throughout the entire process. One of the standout qualities of Sam was his excellent communication skills. He kept me informed at every stage, providing updates and answering any questions I had promptly. This level of transparency made the experience much more enjoyable and stress-free. I highly recommend Sam and his team to anyone looking for a reliable and skilled agent. Thank you Sam for your outstanding service!

Sam Dyne

Sam Dyne

  5   (201 reviews)
Seller review
Extremely professional and knowledgeable
almost 2 years ago
Extremely professional and knowledgeable

Throughout our experience of selling our house we were kept up to the date, informed and always supported by Jess and her Team. We couldn’t have asked for a better experience.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
A fantastic sales experience!
almost 2 years ago
A fantastic sales experience!

Jess was the ultimate agent. Knowledgeable, professional and thorough. Her communication throughout the process was fantastic. Very happy to recommend her to anyone looking to sell their property.

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
Absolute privilege working with Jess
almost 2 years ago
Absolute privilege working with Jess

We had seen Jess's work before deciding to trust her with selling our home, and she did not disappoint. Selling our property was challenging, but Jess’s persistence and adaptability made all the difference. She consistently tried new strategies and never gave up until our home was sold. Both Jess and Alex kept us informed every step of the way, providing detailed updates and going above and beyond to maintain momentum. They even opened our home for extra viewing days to maximize opportunities. Their dedication and hard work paid off, and we couldn’t be happier with the outcome. Jess’s professionalism, expertise, and client-first approach were truly outstanding. Working with her was a pleasure, and we would highly recommend her to anyone looking to buy or sell a home. Thank you, Jess and Alex, for making a tough journey so much smoother!

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
Well done Sam
almost 2 years ago
Well done Sam

Sam is expertise in the Gungahlin(Franklin) market was evident from our first meeting. Sam has provided a detailed analysis of market trends. Throughout our home selling process , Sam was incredibly communicative , keeping us informed about each potentially buyer. I will highly recommend Sam for your next agent.

Sam Dyne

Sam Dyne

  5   (201 reviews)
Buyer review
Client-focussed, trustworthy and knowledgeable
almost 2 years ago
Client-focussed, trustworthy and knowledgeable

Jess provided exceptional customer service throughout the entire process of purchasing the property. Her extensive knowledge of the market was evident: She provided clear and transparent advice, ensuring we felt informed and confident in every decision. What stood out most was Jess's genuine commitment to understanding our needs and acting in the best interests of all parties. Additionally, her timeliness in communication and facilitating transactions demonstrated her commitment to delivering excellent service to all stakeholders. We recommend her without reservations.

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
All the reviews are right - just pick Sam
almost 2 years ago
All the reviews are right - just pick Sam

I interviewed a few agents before signing with Sam as he was a cut above the rest with his market knowledge, communication skills, and professional demeanor - all traits that I expected to translate well with engaging prospective buyers. And he absolutely validated my expectations. Sam was very communicative and honest throughout the sale. He was always able to provide his own advice when prompted whilst being able to articulate the reasoning behind his suggestions clearly and without being pushy. His instincts were scarily accurate - a testament to his market knowledge and feel for the buyer market. My property wasn't the easiest sale to make, that's why I know for sure that Sam did fantastic work. I'd be very happy to work with Sam again in the future, even if it's for a sale outside of his target market!

Sam Dyne

Sam Dyne

  5   (201 reviews)
Seller review
Excellent
almost 2 years ago
Excellent

Good and helpful team. Thanks and I am very pleased.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Buyer review
Very helpful with our purchase
almost 2 years ago
Very helpful with our purchase

Jess and the team at Stone were very understanding, patient and helpful during the purchase of our new home. They tried their best to meet our requests and made the process much easier and more comfortable.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Extremely helpful and professional
almost 2 years ago
Extremely helpful and professional

Jess and the team had been fantastic and easy to deal with through the whole process of selling our house. We commend them for their professionalism, exceptional communication and friendly service. We truly appreciated Jess’ expertise, patience, guidance, honesty and great advice as we faced a tough market during the sale of our house. Thank you again for all your hard work. Highly recommend Stone! 👍

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Excellent market knowledge and professional expertise.
almost 2 years ago
Excellent market knowledge and professional expertise.

Jess was a delight to work with when selling our home. She explained the process from A to Z and took the stress out of the selling experience. Jess was willing to work to our timetable and explain all our options to us. My wife and I were particularly appreciative that Jess could link us in with cleaners, handymen and others who could help get our house into great shape to get the best price for the current market conditions. We would definitely recommend Jess and Stone Real Estate to anyone looking to sell their home. We would use them again in the future.

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
Jess was excellent!
almost 2 years ago
Jess was excellent!

Jess was amazing! Nothing was too hard! Always willing to go the extra mile to make things happen quickly and smoothly. Great market knowledge! Would recommend her to anyone! Thanks Jess :)

Jess Smith

Jess Smith

  4.9   (818 reviews)
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