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  5  
865 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Review of Jess Smith, Principal Agent, Stone Gungahlin
almost 2 years ago
Review of Jess Smith, Principal Agent, Stone Gungahlin

We recently had the pleasure of working with Jess Smith, Principal agent, Stone Real Estate, Gungahlin who sold our investment property in Crace. We couldn't be happier with the experience and outcome. From our initial meeting to the closing day, Jess demonstrated professionalism, dedication, and a deep understanding of the real estate market. Jess's expertise was evident in every step of the process. She provided invaluable advice on preparing our home for sale, ensuring it looked its best and attracted the right buyers. Her marketing strategy was top-notch, utilising high-quality photos, virtual tours, and targeted advertising that generated significant interest. What truly sets Jess apart is her genuine care for her clients. She took the time to understand our needs and worked tirelessly to achieve the best possible outcome for us. Her positive attitude, combined with her knowledge and expertise, made the entire selling process smooth and stress-free. I highly recommend Jess Smith to anyone looking to buy or sell a home. Her commitment to excellence and client satisfaction is unmatched. Thank you, Jess, for your hard work and dedication – you made a potentially daunting process an absolute pleasure!

Jess Smith

Jess Smith

  4.9   (792 reviews)
Seller review
Outstanding agent!
almost 2 years ago
Outstanding agent!

We used Stone Gungahlin when we sold a property a few years ago and had such a great experience that when we were selling again we didn't hesitate calling them again. Highly professional team, Jess is fantastic to deal with and really knows her stuff. Communication throughout the entire process was excellent.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Best agency we've ever used! Highly recommend
almost 2 years ago
Best agency we've ever used! Highly recommend

Stone Gungahlin sold a property for us a few years ago, and when we needed to sell again we didn't hesitate - we picked up the phone and called them. They are totally professional and really understand their business. We really appreciated the excellent communication throughout the entire sale process. Thank you Jess and team!

Jess Smith

Jess Smith

  4.9   (792 reviews)
Seller review
Knowledgeable Agent
almost 2 years ago
Knowledgeable Agent

Very positive, friendly and had great market knowledge across the region. Communication prior to the sale was regular. I would recommend Jess and found her to be very professional.

Jess Smith

Jess Smith

  4.9   (792 reviews)
Buyer review
Highly attentive and responsive
almost 2 years ago
Highly attentive and responsive

Jess was very prompt with answering my questions and I appreciated her communication and openness throughout the whole process. Jess and the team ensured a smooth and pleasant buying process

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
10 out of 10!!
almost 2 years ago
10 out of 10!!

The level of service is above and beyond. Jess’s knowledge of the market, and the selling through to settlement process is impressive. My husband and I recently sold our investment property (while living in a different state!) and Jess was with us every step of the way to make sure everything ran smoothly (even taking my late night / weekend calls!). The advertising campaign was also very professional, and I like that elements of their package/s were negotiable to suit our needs (we found other realtors were not that flexible or accommodating). If you’re looking for a knowledgeable, and experienced realtor who takes great care of their clients from start to finish then Jess Smith from Stone Real Estate is the one. Thanks Jess!

Jess Smith

Jess Smith

  4.9   (792 reviews)
Seller review
Wonderful Service
almost 2 years ago
Wonderful Service

Jess was fantastic from start to finish of the whole sale process. She informed me every step of the way on how my sale was tracking. Her team is supportive and professional and we were happy on Auction day. I highly recommend Jess and her team.

Jess Smith

Jess Smith

  4.9   (792 reviews)
Buyer review
Excellent Agent
almost 2 years ago
Excellent Agent

Jess Doolan’s service from the beginning was amazing. She remembered myself and our back story from an off market inspection 2 months prior to working with her on the house we recently bought. She has been so quick and productive at replying to our queries and so very kind and accommodating. We cannot recommend her and the team enough. Thank you so much for everything.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Sam, the absolute best!
almost 2 years ago
Sam, the absolute best!

We owe a huge debt of gratitude to our agent. Sam deeply understood and honored our vision, consistently going above and beyond for us. His gentle yet focused approach is a breath of fresh air in the sales world, and it truly made us feel comfortable. We knew he was the perfect agent for us the day we met him. Sam is the absolute best!

Sam Dyne

Sam Dyne

  5   (181 reviews)
Buyer review
Shaye’s support was excellent during the buying process.
almost 2 years ago
Shaye’s support was excellent during the buying process.

Shaye made our experience with buying a property enjoyable by providing excellent support throughout the process. She showed her expertise and familiarity with the Canberra real estate market by responding to our numerous enquiries with understanding and grace throughout the purchase process. In addition, Shaye demonstrated patience during the entire process of buying the property. She was very helpful during the property inspections and was always on time and accommodated our work commitments.

Jess Smith

Jess Smith

  4.9   (792 reviews)
Seller review
Amazing agent with excellent communications
almost 2 years ago
Amazing agent with excellent communications

Sam was an incredible help all throughout the sale process, nothing was too hard and everything was explained clearly in advance of it happening. When it was time for action Sam was straight onto it with no delays. Sam was always genuine and honest with his opinions and advice. He was happy to explain his decisions and options for us. Best of all Sam’s communications are excellent, very regular updates and Sam was even happy to create group chats with other people I wanted to keep updated. Very impressive!

Sam Dyne

Sam Dyne

  5   (181 reviews)
Seller review
Great service
almost 2 years ago
Great service

Great service. Stone were great. They took care of everything leaving me feeling like I was in safe hands would highly recommend them to anyone wanting to sell their house. 5 star

Jess Smith

Jess Smith

  4.9   (792 reviews)
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