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Our reviews

  5  
865 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
5 Stars Is Just Not Enough!
over 2 years ago
5 Stars Is Just Not Enough!

We first had our experience with Jess when we bought our first property in Canberra back in 2021. Due to our growing family we needed to upgrade! We did not think that there would be another person for the job - Jess is outstanding in her market knowledge, communication and professionalism! It did take a while to sell our property, but her communication during this was second to none, and we knew that Jess was working hard behind the scenes for us! Would not hesitate going back to her for our next family home "upgrade"! Thank you so much Jess!

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Fabulous and professional
over 2 years ago
Fabulous and professional

As soon as we met Jess we knew she was the agent for us! Her knowledge of our suburb, tips for staging our house and her timely updates made the listing process so easy. It was almost a shame that our house sold after the first open home as we don’t get to talk to her every week now!

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Highly recommended
over 2 years ago
Highly recommended

Jess was superb from start to finish during and after our selling process. Personable, highly professional, hard working, very accommodating and she tailored things for our circumstances which made the whole process far easier and less stressful than it might otherwise have been. Jess' communication throughout was also spot on: regular, thorough and consistent. I would recommend Jess to others as an agent without hesitation.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Outstanding experience!
over 2 years ago
Outstanding experience!

I can't stress enough how amazing Jess was throughout the process of selling our home. Jess was calm (and calming!), super friendly, always reliable and very professional. Nothing was too much trouble for her! She and her team worked so hard for us, guiding us safely through a very emotional and stressful process! Even post-sale, we have not been forgotten and her help continues to be invaluable. We are so grateful to her!

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
Best agent in town
over 2 years ago
Best agent in town

Jess Smith is one of the best and easy to deal with agent in Canberra. Very supportive and knowledgeable agent who actually listens to her clients. She made this deal very smooth and worked towards closing it within short period of time.

Jess Smith

Jess Smith

  4.9   (792 reviews)
Seller review
Excellent
over 2 years ago
Excellent

The reason I went with Jess was there was no pressure to go with her . She sold me on her vision on how she would market the house , knew the type of buyers to market and made it hassle free . Even though the market changed drastically before the auction and we passed it in , she went straight back to work with her vision and found the buyer the week after Could not have asked for a better result

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
Great Service
over 2 years ago
Great Service

Sam's customer service was great and kept me in the loop throughout the whole process.

Sam Dyne

Sam Dyne

  5   (181 reviews)
Seller review
Highly recommend Jess
over 2 years ago
Highly recommend Jess

We marketed a 4 bedroom DHA house with a long lease remaining. This obviously greatly reduced our market (by about 99%). Jess was professional from the very start and impressive with her ‘go get ‘em’ attitude. She was always frank and honest with her opinions and we have no doubt this was helpful during the sales period. Comms from her and her team were terrific throughout the sales period and after the sale was achieved right up to settlement. We attained a sale price we were very happy with and have no hesitation in recommending Jess to others.

Jess Smith

Jess Smith

  4.9   (792 reviews)
Seller review
Fantastic salesperson
over 2 years ago
Fantastic salesperson

Sam is a well spoken, confident and persuasive salesperson with great communication skills. He kept us in the loop from beginning to end and really helped us make the best of our situation where we needed to sell quickly before Xmas. Highly recommended.

Sam Dyne

Sam Dyne

  5   (181 reviews)
Buyer review
An absolute pleasure to deal with.
over 2 years ago
An absolute pleasure to deal with.

I recently had the pleasure of working with Jess to purchase our new home. Jess was absolutely wonderful in showing us the home that she had listed. She took the time to thoroughly explain the home’s details before we decided to make an offer on it. She also ensured that we knew of any potential issues associated property. From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, Jess was professional, and is highly knowledgeable about the local market and made sure we always felt like a priority. At each step in the whole process, Jess came through with her commitment to excellence and always came back to us promptly to answer any additional questions we had. Jess also went out of her way to ensure every detail was taken care of – from arranging inspections to researching potential issues with a property. Throughout our journey, Jess demonstrated immense patience and understanding of our situation. Whether we needed additional time for research or required more information on the property, she took it all in her stride. Well done Jess and thanks again!

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
Thank you
over 2 years ago
Thank you

Dear Jess, Your expertise and genuine warmth made our home-buying journey truly delightful. We appreciate your professionalism and We can’t thank you enough.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Best Agent in ACT
over 2 years ago
Best Agent in ACT

We are very lucky to have Sam as our agent in selling our property. Sam is very organised and always clearly outline what we need to do at what time point. Sam has great communication and always keeps us informed about the potential buyers and market movement. Sam is very responsive and kept us up dated about the progress of the sale on a very regular basis. When we dealt with Sam we can definitely felt that we had the full attention from him, and he is offering all of his efforts and energy to help us with achieving the best outcome. Strongly recommended! The only point I would suggest is that I wouldn’t recommend to use the auctioneer recommended by the realestate agency, the auctioneer was very expensive and didn’t add any value to my case of the sale.

Sam Dyne

Sam Dyne

  5   (181 reviews)
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