Our profile

Our reviews

  5  
866 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
Was this helpful?
Seller review
Lucky us! What an amazing team Jess brought to us!
over 2 years ago
Lucky us! What an amazing team Jess brought to us!

It was a new experience for us but Jess and her team made sure it was a great enjoyable one! Jess is very down to earth, professional, open and approachable. She was always available and ready to support us...form start to finish! I am forever grateful for Jess, Shaye, Alex and the Stone team for such great care and service they provided! 100 out of 10

Jess Smith

Jess Smith

  4.9   (793 reviews)
Buyer review
Friendly and thorough
over 2 years ago
Friendly and thorough

Jess was extremely clear in her communication with us and made the whole process as smooth as possible. No question was too much for her to handle and everything was handled in a timely fashion.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
Responsible and caring
over 2 years ago
Responsible and caring

Jess and her team are fabulous. I feel thankful for their work. They're willing to help for every step and easy to work with.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Seller review
Smooth Process with Constant Communication
over 2 years ago
Smooth Process with Constant Communication

We sold our property in Canberra while living interstate. Even though we couldn't be there in person, Sam kept us informed constantly throughout the process and did more than a normal real estate agent needed to do. Every step of the way we knew what was going on and what the next step was.

Sam Dyne

Sam Dyne

  5   (181 reviews)
Seller review
Highly recommended
over 2 years ago
Highly recommended

Jess Doolan and the staff at Stone were amazing and supportive from when I decided to sell my home and all through the processes. I couldn't be happier with her communication, professionalism, knowledge and advice while styling my home and then opening it up to buyers. I would encourage anyone who is selling their home to put the trust in Jess, they won't be disappointed

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Excellent customer service and communication skills
over 2 years ago
Excellent customer service and communication skills

I first met Jess Doolan in the wake of my sister's death when she came to my sister's home to do a free market valuation. As I live in Sydney and my sister's house is/was in Canberra (with the house being unoccupied after my sister died), I was concerned about the house being empty, as I knew no one living nearby who could keep a regular eye on it. Jess very kindly offered to drop by every so often to keep an eye on it, which put my mind at ease (and which I really appreciated!). She kept in regular contact with me, always assuring me that she was there to assist in any way she could. Finally, after about 6 months, I was in a position to sell my sister's house and was more than happy to engage Jess for this task, as she had gained my confidence through her excellent communication skills and positive manner, not to mention her knowledge of the local Gungahlin market. She never left me wondering what was going on, she always kept in touch and kept me informed during the marketing and sale of my sister's house. Jess really made a difference in the difficult months following my sister's death in terms of helping me manage from afar (and finally sell) my sister's house.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
Very good communication
over 2 years ago
Very good communication

Jess has been very responsive and helpful in the whole process. I feel we were taken good care of.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
SAM THE MAN
over 2 years ago
SAM THE MAN

Absolute legend. Very knowledgeable about market trends and current legislation. Very easy to deal with. Once we grow our property portfolio he will be the one we will be approaching to manage them. I highly recommend Sam for buying or selling.

Sam Dyne

Sam Dyne

  5   (181 reviews)
Buyer review
House buying - dream run…
over 2 years ago
House buying - dream run…

We have had contact with Jess and her team for over 18 months as we looked for our new home. Throughout this time her team was friendly, responsive and knowledgeable. We were provided with personal alerts for new properties and realistic advice regarding house prices and market trends. We would absolutely recommend Jess due to her professionalism- communication and ability to build relationships.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Seller review
Would recommend Jess Smith.
over 2 years ago
Would recommend Jess Smith.

Jess was very professional at every step of the way. Very knowledgeable & easy to work with. The feed back was excellent, we always knew what was happening in regards to open homes etc. Wouldn’t hesitate to recommend Jess & her team.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Buyer review
Excellent experience
over 2 years ago
Excellent experience

Jess was fantastic to deal with, and simplified what would normally be a stressful experience. Excellent communication through the whole process and sought answers for questions we asked.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Amazing agent,dependable,professional,great communication and interpersonal skills.
over 2 years ago
Amazing agent,dependable,professional,great communication and interpersonal skills.

Jess and team at Stone Real Estate have yet again been truly amazing, on all dealings we have been so impressed by her work ethic and true professionalism and integrity.She has guided and assisted us throughout the sale process, always keeping us informed every step of the way. She has listened and responded to our queries and concerns ,and has lifted a huge burden of worry from us. A massive thank you, she has been our rock during the whole process.Highly Recommended.😊

Jess Doolan

Jess Doolan

  5   (240 reviews)
493 - 504 of 866
© 2026 RateMyAgent