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Our reviews

  5  
867 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Jess is beyond her years!
over 2 years ago
Jess is beyond her years!

Jess from day dot was professional, informative and supportive. From responding to our late night messages and early morning phone calls to put our minds at ease. Jess went above and beyond is selling our property. Her market knowledge was exceptional, Jess was able to answer all our questions for not only the area and surrounding areas of our sale, but the wider Canberra market trends that could impact our sale for the better or worse. Jess is extremely personable and makes you feel seen and heard every step of the way. She made sure the property was ready for each open home and worked around our crazy Airbnb schedule. Thank you Jess and Alex, selling our property with you has been the easiest thing we have done this year. We will definitely be using you again.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Professional, friendly and responsive
over 2 years ago
Professional, friendly and responsive

We had a great success in the sale of our unit and highly recommend anyone selling to contact Sam and his team. They were very professional and pleasure to work with. Sam, there are no words to express our huge gratitude to you. You have been so accommodating and responsive to all the requests. We appreciate the timeliness and the detail of replies to the queries, the tips on how to get the best deal and helped us to make this journey seamless and exciting. We now wish you all the best in your future ventures and hope you have lots of successful deals in the future. Thank you!

Sam Dyne

Sam Dyne

  5   (181 reviews)
Seller review
Outstanding service
almost 3 years ago
Outstanding service

Jess and the team at Stone are amazing. I had been apprehensive about the process but from the outset Jess has been absolutely brilliant. She was in constant contact with me (overseas) - taking time to call me, when it was probably outside of the 9-5 for her just to keep me in the loop on all the things I needed to know. You can tell Jess and the team really know their stuff and break the whole process down so that it’s less daunting. Initially I was tossing up between Stone and another agency…..very glad that I chose Stone.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Seller review
Honest, hard-working, and beyond reproach
almost 3 years ago
Honest, hard-working, and beyond reproach

If you are looking for an agent to represent your Canberra property, look no further. As a real estate agent myself I interviewed several agents and by the end of the process, there was one clear choice. I cannot recommend Sam highly enough. He was hardworking, direct, and did as he said he would. His communication was frequent, and his morals were beyond reproach. He had an honest strategy that helped us achieve a result that I am happy with in an appropriate timeframe. Perhaps what was most important to me, however, was that he kept my tenant happy. By keeping the tenant on our side throughout the campaign, it allowed us to get access more frequently, maximising our chances to meet the right buyers. Whilst we did not achieve the price I was hoping for, Sam answered my questions honestly, gave me sound advice, and exhausted all avenues. This made me feel confident in accepting that we had achieved the top of the market. Thank you Sam, and Lucinda, for all of your hard work.

Sam Dyne

Sam Dyne

  5   (181 reviews)
Buyer review
Great agent
almost 3 years ago
Great agent

Jess was a great help for us securing our first home. She is professional and the communication was smooth.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Seller review
Exceptional Real Estate Agent Experience
almost 3 years ago
Exceptional Real Estate Agent Experience

I had the pleasure of working with Jess for my recent home sales, and I can confidently say it was a phenomenal experience from start to finish. From the first meeting to closing day, Jess demonstrated unmatched professionalism, expertise, and dedication. Throughout the entire process, Jess showed a deep understanding of the local market trends and listened attentively to my preferences and needs. Jess's communication skills was outstanding. She promptly answered to all my questions and kept me well-informed at every stage of the transaction. Whether it was via email, phone calls, or text messages, I always felt connected and reassured. One aspect that truly impressed me was Jess's negotiation skills. She went above and beyond to secure the best result possible for me. Additionally, Jess was incredibly organized and detail-oriented. She took care of all the necessary paperwork and made the whole process seamless and stress-free. In conclusion, I can wholeheartedly recommend Jess Smith to anyone looking to buy or sell a property. Her expertise, professionalism, and dedication makes her an outstanding real estate agent. Working with her was an absolute pleasure, and I couldn't be happier with the results. Thank you, Jess.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Seller review
Great agent - thank you Sam!
almost 3 years ago
Great agent - thank you Sam!

Sam is a great communicator, very professional, and easy to work with. Couldn't imagine a better experience with an agent. Highly recommended.

Sam Dyne

Sam Dyne

  5   (181 reviews)
Seller review
Brilliant
almost 3 years ago
Brilliant

From the very beginning of the process Jess was amazing. Extremely professional and developed a great rapport. Communication was consistent and she made the whole process a good experience.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Buyer review
Great agent!
almost 3 years ago
Great agent!

Sam is an excellent agent. He is very knowledgeful and easy to work with. Throughout the negotiation and exchange process, he guides me through every step, even going above and beyond to assist with my concerns. Without Sam, I don't think this purchase would have been a success.

Sam Dyne

Sam Dyne

  5   (181 reviews)
Seller review
Experienced agent.
almost 3 years ago
Experienced agent.

We chose Jess to sell our property based on her experience in selling in the Gungahlin area. Jess’ experience was evident after our first conversation and her professionalism continued throughout the process. She lived up to our expectations and exceeded them. We appreciate honesty and a market insight which is what Jess delivered. We discussed a target for sale price and she was able to achieve that. This is a great achievement in the current market. Jess always communicated information as it was required but did not overload which was appreciated. This is coming from a couple selling a property interstate. Well done Jess, as you know, we highly recommend your services to anyone looking to sell.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
A happy experience with Jess
almost 3 years ago
A happy experience with Jess

Me and my partner are happy with the experience purchasing a property through Jess. She's been punctual and patient. Will definitely recommend her to buyers.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Buyer review
Amazing!!!!
almost 3 years ago
Amazing!!!!

As always Jess and the team at Stone were fantastic to deal with. She kept me updated as soon as any information arrived. I would be more than happy to deal with Jess again!

Jess Doolan

Jess Doolan

  5   (240 reviews)
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