An agent who really understands the objective and works tirelessly to get the job done!
Jess immediately gave us the assurance needed to proceed with successfully selling our house, down to the detail of when to release the property onto the market, valuing the property and how to draw in potential buyers. We were confident in Jess' professionalism to strive towards our optimal goal while navigating factors beyond her control, always giving us the tools we needed in order to make an informed decision that would best serve us. Jess' helpful and frequent communication throughout every different process and open home was really appreciated - even when delivering updates of slower buyer activity or offer withdrawals, we were satisfied that Jess knew the brief of what we wanted and could be honest about whether we were still on track, what was working well and where to best pivot our strategy. What we truly valued most about Jess was how genuinely invested she was in letting us drive the approach autonomously, purely acting as a conduit to enact what it is we wanted when selling our property. Jess' overall vibe and obvious expertise in the field was another major benefit to us as we could be comfortable to instantly bring to her any matters that were weighing on our minds, understanding our perspective and listening intently to find the best solution for us in the end - including a generous discount on her commission following a disappointing first-offer withdrawal!
We look forward to any future opportunities to engage with Jess again in a professional setting, thank you again Jess for your tireless efforts on the job!
