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Our reviews

  5  
899 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
An absolute dream to deal with
29 days ago
An absolute dream to deal with

Jess and the team were so wonderful throughout our whole sale process. Her knowledge of the area is second to none. Jess was so flexible with strategy change and was always following up and coming up with new ideas on how to get our property sold. The war in Iran commenced shortly after lasting our property and rather than panic or blame market conditions, Jess just got on with it, coming up with fresh ideas on how to make the best of a pretty terrible situation. In the end, we sold, for more than we were expecting and everything went so smoothly. We cannot thank Jess and her team enough for their support and genuine commitment and dedication. We would absolutely recommend her again!

Jess Doolan

Jess Doolan

  5   (250 reviews)
Seller review
Very experienced, very professional and always easy to deal with
29 days ago
Very experienced, very professional and always easy to deal with

Jess is a very experienced agent with a deep knowledge of the Gungahlin market. She developed a selling strategy for our house which facilitated a sale within a few weeks of the property being placed on the market. She was always clear in her communication with us and with buyers. She and her team were always responsive and gave us detailed feedback on how the sale was proceeding. Jess and her team were always pleasant and professional to deal with.

Jess Doolan

Jess Doolan

  5   (250 reviews)
Buyer review
Respectful and helpful agent
29 days ago
Respectful and helpful agent

Sam was a pleasure to work with. He asked about my communication preferences, which I really appreciated as someone who feels more capable with written communication, and went out of his way to suggest off-market properties similar to what I was looking for. He was very helpful with any questions I had and kept me updated through every step of the process. Would highly recommend!

Sam Dyne

Sam Dyne

  5   (194 reviews)
Seller review
Deep Expertise and passion for delivering the best outcome for their clients.
about 1 month ago
Deep Expertise and passion for delivering the best outcome for their clients.

Stone in Gungahlin has managed our property from tenancy through to sale and we have found them to be professional, informative and deliver at such a high quality you want as a home owner. We are grateful for the service and excellent advice we received all the way from before listing to the sale. Jess is extremely knowledgeable, able to navigate difficult markets and provide the right advice to us during the sale period. The campaign was managed with such care, we were kept informed every step of the way and felt we were part of the process. Thank you Jess. Plus some shout outs to Shaye, Riley, Alex and Riya. What an amazing team at Stone. They were informative, available and wanted the best for us! We appreciate you all and thank you for filling us with such confidence, information and being so supportive which made the daunting experience of selling a home great. We highly recommend Jess and the team at Stone in Gungahlin!

Jess Smith

Jess Smith

  4.9   (803 reviews)
Seller review
Friendly & genuine with strong market knowledge
about 1 month ago
Friendly & genuine with strong market knowledge

Sam was a great agent to work with - he has a friendly and genuine attitude which put me at ease while selling my first property. Sam was clear and direct in his communication with me, and kept me updated regularly throughout the process. I know his approachable demeanour would certainly have helped in negotiating with potential buyers and ultimately securing the sale price I was after. In all, I felt that Sam truly had my interests in mind throughout the whole process, and I would certainly recommend him and work with Sam again in the future.

Sam Dyne

Sam Dyne

  5   (194 reviews)
Buyer review
Kind and communicative agent
about 1 month ago
Kind and communicative agent

Sam has been a great agent to work with, especially as a young first home buyer i have found some agents can be a bit harsh, however not with Sam. He was very responsive, engaged, and kind to work with.

Sam Dyne

Sam Dyne

  5   (194 reviews)
Seller review
The whole team executed the selling process with excellent marketing, communication and feedback.
about 1 month ago
The whole team executed the selling process with excellent marketing, communication and feedback.

Jess Smith and her team demonstrated a professionalism right from the beginning to the final selling of my property. Jess provided me with a highlight of the current market conditions and suggested a good selling strategy. She is very efficient, with very good negotiating skills. Throughout the marketing process, her team regularly and efficiently communicated with me and provided me feedback on the status. I highly recommend Jess and her team for any real estate business.

Jess Smith

Jess Smith

  4.9   (803 reviews)
Buyer review
Great to work with, super friendly and accommodating.
about 1 month ago
Great to work with, super friendly and accommodating.

Had a great experience engaging with Sam. He was super friendly, easy to deal with, and incredibly accommodating throughout the whole process. Made everything feel straightforward and stress-free — would highly recommend!

Sam Dyne

Sam Dyne

  5   (194 reviews)
Seller review
Exceptional Service, Honest Guidance and a Seamless Real Estate Experience
about 1 month ago
Exceptional Service, Honest Guidance and a Seamless Real Estate Experience

We had an outstanding experience working with Jess Smith and the team at Stone Real Estate. From start to finish, Jess provided exceptional communication, keeping us informed every step of the way and always making herself available to answer any questions we had. Her professionalism, knowledge, and guidance throughout the entire process made what could have been a stressful experience feel smooth and manageable. Jess and her team went above and beyond to ensure everything was handled efficiently and with great care. We truly appreciated their support, honesty, and dedication, and we would highly recommend Jess Smith and Stone Real Estate to anyone looking for a reliable and hardworking real estate team. Thank you again for such a fantastic experience!

Jess Smith

Jess Smith

  4.9   (803 reviews)
Seller review
Strong market knowledge and track record
about 2 months ago
Strong market knowledge and track record

Jess has strong market knowledge of the Forde area and provided me with the confidence and support to sell my property. She and the team are a delight to work with - regularly communicating and always available to help. Jess was an excellent 'coach' through the whole selling process and I would recommend her and her team to anyone looking to sell.

Jess Smith

Jess Smith

  4.9   (803 reviews)
Seller review
Excellent communication skills, deep knowledge, professionalism.
about 2 months ago
Excellent communication skills, deep knowledge, professionalism.

Jess and her entire team has provided the best support through our selling process. Their hard word and professionalism made the experience so positive. We truly enjoy working with the Stone Gungahlin team!

Jess Smith

Jess Smith

  4.9   (803 reviews)
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