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Our reviews

  5  
938 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Buyer review
First-rate real estate service
2 months ago
First-rate real estate service

Stone Real Estate provided an excellent sales service from start to finish. High-quality communication, attention to detail and real customer care. I'm delighted to have purchased my first home with Stone.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Completely professional
2 months ago
Completely professional

Jess has considerable experience in the Gungahlin area. She is confident, knowledgeable and supportive. We are happy to recommend her (and her team) as an agent.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Buyer review
Excellent agent
2 months ago
Excellent agent

Immediately responded to your questions

Sam Dyne

Sam Dyne

  5   (201 reviews)
Buyer review
Team Jess didn't miss a beat even though the sale occurred within 10 days!
2 months ago
Team Jess didn't miss a beat even though the sale occurred within 10 days!

Team Jess communicated exceedingly well within the very short timeframe wanted by the seller. She and her team were clear on seller expectations, so as a buyer I felt very accurately informed and guided along the way. This led to me making the purchase with confidence, and I could not be more pleased with the outcome. A win-win for all concerned. Thanks Team Jess!

Jess Smith

Jess Smith

  4.9   (818 reviews)
Buyer review
Purchase of a property
3 months ago
Purchase of a property

Excellent service, responsive, good communication and negotiation skills.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Professional, Honest, and Supportive from Start to Finish
3 months ago
Professional, Honest, and Supportive from Start to Finish

Selling my townhouse was a completely new experience for me, and Jess and her team made the entire process feel straightforward and stress-free. From the very beginning, they guided me through every step, from preparing the property for sale, coordinating renovations and styling, through to marketing, inspections, and ultimately the sale itself. As someone with no real experience in selling a home, I really appreciated being able to rely on their expertise. At the same time, I never felt shut out of the process. I was given every opportunity to be as involved as I wanted, while also having the option to leave things in their capable hands. Communication was excellent throughout. I was kept informed with regular updates via email, SMS, calls, photos, and marketing reports, so I always knew what was happening and never felt disconnected from the process. What I appreciated most was that Jess and her team were realistic and honest from day one about what we could expect from the sale, what needed to be done to achieve the best result, and how we would get there. They set clear expectations and then delivered on them. Jess and her team were friendly, professional, and genuinely had my best interests in mind throughout. I couldn't be happier with the experience or the result. 100% satisfied. No notes.

Jess Doolan

Jess Doolan

  5   (267 reviews)
Buyer review
Jess and her team are wonderful, professional, helpful and easy to work with
3 months ago
Jess and her team are wonderful, professional, helpful and easy to work with

Jess and her team made the process of buying an apartment such a breeze. They were all so helpful and supportive while guiding me through the process and made me feel at ease with such a big life decision Thanks again Jess & Sienna.

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
Amazing professional team
3 months ago
Amazing professional team

We listed with Jess in April 2026 (tough time!) and felt supported throughout. Jess was always honest, clear and forthright. Which, in such difficult and uncertain times was a blessing, and allowed us to make clear decisions. Additionally, the whole team behind Jess is amazing. Every week we received clear feedback and updates, any requests were fast and responded to swiftly, the communication was always timely; we never felt lost or alone. I was able to confidently put my trust in Jess with the full process. The entire team led by Jess were so professional and that is the highest compliment I can give. I will be recommending Jess and the whole Stone team to anyone.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Excellent communicator, she always keep us up to date making us feel comfortable and confident.
3 months ago
Excellent communicator, she always keep us up to date making us feel comfortable and confident.

Jess had amazing marketing skills, she helped us sell our apartment using these amazing skills. She helped us understand each stage of the campaign. She was always available to chat if we didn’t understand things. Always professional and friendly, with some helpful advice. Jess took the stress out of the process. Her knowledge of the industry is her super power. We would highly recommend Jess to anyone , we will definitely be using her again .

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
Good operator and got us the outcome
3 months ago
Good operator and got us the outcome

Professional, good market knowledge, provided market insights, prompt communication, and helpful in organizing painter. Overall good experience

Sam Dyne

Sam Dyne

  5   (201 reviews)
Seller review
Professional, Dedicated and Highly Knowledgeable
3 months ago
Professional, Dedicated and Highly Knowledgeable

I had no hesitation choosing Jess Doolan to manage the sale of my property. As the Forde expert, Jess has an exceptional understanding of the local market and her knowledge, professionalism and dedication really stood out. Jess went above and beyond throughout the entire process, providing clear communication, managing everything seamlessly and ensuring my property was presented in the best possible way. She was also incredibly helpful in managing the tenant and making the process as smooth as possible. I’m extremely grateful for Jess’s hard work and would highly recommend her and the team to anyone looking for an agent who genuinely cares and delivers outstanding results.

Jess Doolan

Jess Doolan

  5   (267 reviews)
Buyer review
Fast, Easy & Stress-Free
3 months ago
Fast, Easy & Stress-Free

She was amazing! Her communication was excellent, she was professional, and she made the whole process quick and easy. Everything happened so fast, and she guided us every step of the way. Highly recommend! ⭐⭐⭐⭐⭐

Jess Doolan

Jess Doolan

  5   (267 reviews)
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