Our profile

Our reviews

  5  
867 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
Was this helpful?
Seller review
Above and Beyond! Absolute stars
over 3 years ago
Above and Beyond! Absolute stars

Jess Smith & her team at Stone Real Estate are absolute gems. They always go Above & Beyond - with anything they do from the start of the process for when we looked at wanting to sell my grandmother's house to the final sale, great communication, sales strategy, stayed with us all the way till the day we had to hand the keys to the new owners. There was nothing the wonderful team at Stone wouldn't bend over backwards for us. We are extremely grateful to have this experienced team work so hard for us. As this is the second house the Stone team has helped us sell, I have referred them to family & friends. Would always go back to Jess and her team with no hesitations.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Seller review
Walked us through the entire journey
over 3 years ago
Walked us through the entire journey

Jess was amazing throughout our selling journey (and our buying one as well). She communicated clearly and quickly the whole time and was able to explain things so we understood the strategy behind decisions. She was lovely to deal with and we would be happy to sell (or buy) through Jess and Stone again.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Great communicator, great advice, tailored support
over 3 years ago
Great communicator, great advice, tailored support

As first time vendors, we really valued Jess's advice and guidance through the whole process. Jess provided regular updates, drawing on her experience, available data, and networks. A very flexible approach to selling that was tailored to what we were looking for. Jess was able to get a very good outcome for us at a time when the market was much more uncertain than it had been in recent years. Jess is also supported by a great team. Highly recommended.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
First Class
over 3 years ago
First Class

Jess and team were very professional in navigating a tricky market. Highly recommended.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Could not recommend higher!
over 3 years ago
Could not recommend higher!

Professional, organised, and friendly - Jess and the team were a pleasure to work with throughout the selling process. Shoutout to Sam and other supporting staff for excellent communication and follow-up. I am SO glad I chose Stone Gungahlin!

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Empathy and Trust
over 3 years ago
Empathy and Trust

JD is a natural empath with a talent for sales. Combined with the outstanding team at Stone Real Estate JD achieved a great result for the sale of our home. JD’s empathy and excellent communication skills gave us great confidence during the campaign in an increasingly uncertain market. If you want an agent with expertise in the Gunghalin area and a team that can tailor a campaign to your home and needs then JD and the team at Stone should be first on your list.

Jess Doolan

Jess Doolan

  5   (240 reviews)
Seller review
Experience when it counts
over 3 years ago
Experience when it counts

Jess and her team at Stone Real Estate were excellent communicators with great attention to detail. Jess and her team worked collaboratively and flexibly around our family for a great result for the sale of our home. Jess’ experience saw us achieve a great result with minimal stress in an increasingly uncertain market. If you want an agent with expertise in the Gunghalin area and a team that can tailor a campaign to your home and needs then Jess and her team at Stone should be first on your list.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Buyer review
Professional and Responsive
over 3 years ago
Professional and Responsive

As the buyer we can't comment too much on some areas, but the communications from Jess have been professional and friendly. The timeframe of responses was speedy, so that was nice too. We appreciated the open and courteous nature that Jess exhibited.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Buyer review
Excellent experience
over 3 years ago
Excellent experience

Jess was very helpful and made buying my first home an excellent experience.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Seller review
We couldn’t recommend Jess more highly
over 3 years ago
We couldn’t recommend Jess more highly

This is the second time Jess has sold a house for us and on both occasions we have been thrilled with the way the the process was handled. We were kept informed, any concerns (or fears) were heard and addressed and our home and family were treated with the greatest respect - PLUS she achieved an astounding price for us! Jess is an absolute Powerhouse and her knowledge of the Real Estate market is unparalleled. Jess and her Team will do an amazing for you too.

Jess Smith

Jess Smith

  4.9   (793 reviews)
Buyer review
Pleasant experience
over 3 years ago
Pleasant experience

Thanks to Jess and the team! We are beyond happy and grateful to get our first home in Throsby through the auction. We’re well supported from the beginning. It was such a pleasant experience to work with Stone Gungahlin team🥰 Thanks again❤️

Jess Smith

Jess Smith

  4.9   (793 reviews)
Seller review
Incredible energy and passion!
over 3 years ago
Incredible energy and passion!

Jess is a fantastic agent who clearly has a great passion for her chosen field. She is incredibly approachable, knowledgeable and kind! Her energy is next level and shares in the excitement of the wins in selling a property. Her and her team got us a fantastic result and went above and beyond for us. She works so professionally and efficiently.

Jess Smith

Jess Smith

  4.9   (793 reviews)
661 - 672 of 867
© 2026 RateMyAgent