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Our reviews

  5  
938 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Amazing supportive agent
almost 5 years ago
Amazing supportive agent

Jess and her team have been a dream to work with. They have helped me in more ways than I could mention during the sale. From getting quotes for repainting and new carpets to just checking the mailbox for me they have been great. They have made the process of selling my property through a lockdown and having relocated interstate a breeze. Their marketing and sale strategy has resulted in a higher than expected sale price which I couldn't be more thrilled about. Jess and her team have given clear regular updates throughout the sale process and helped explain the process clearly to me as a first time property seller. Their price was very competitive and I couldn't recommend them more highly.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Buyer review
Great communication
almost 5 years ago
Great communication

Jess was great to deal with and was always prompt in replying to correspondence.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Buyer review
Excellent and professional
almost 5 years ago
Excellent and professional

Jess and the Stone Gungahlin team are excellent and professional agent.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
The Best Agency In Town
almost 5 years ago
The Best Agency In Town

Words cannot express how truly grateful we are to Jess Smith and her team at Stone Real Estate Gungahlin. Jess is the best agent we have ever worked with, she is professional, very informative, always keeping us updated throughout the sales process. I think it is safe to say that honesty and integrity play a huge part in what makes a great agent and Jess is both of those things, hands down! Thanks Jess, you are amazing

Jess Smith

Jess Smith

  4.9   (818 reviews)
Buyer review
Jess was lovely to deal with always happy to help
almost 5 years ago
Jess was lovely to deal with always happy to help

Myself and my partner were very happy with Jess service to her clients and potential clients. We really liked how she conducted her open homes. Thank you for all your help

Jess Smith

Jess Smith

  4.9   (818 reviews)
Buyer review
Smooth, Hassle free experience
almost 5 years ago
Smooth, Hassle free experience

As buyer of the lovely property, we are glad to see how Jess handle the whole process to keep us informed. Jess is always responsive and get back to us for any questions, issues and updates. Very pleasant house purchasing experience and smooth journey. I have to acknowledge Jess and her team's effort for the whole process. I would recommend anyone going through Jess either Selling or Buying. Great work and thanks again.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Makes even a challenging sale easy
almost 5 years ago
Makes even a challenging sale easy

Jess and her team are able to sell even the most difficult home/apartment. It is unfortunate that sometimes an investment may not be the ideal investment and you take the decision to cut your losses and sell. In such situations minimising your losses is the goal. Jess and her team know how to market, present and sell to the right Buyer so that even in unfortunate situations, all parties still win. She was able to sell such an apartment with minimum losses and still ensure that the Buyer is happy with his choice. Her skill and experience are vital for such sales.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Amazing agent!
almost 5 years ago
Amazing agent!

JD and the team at Stone were amazing to deal with in the sale of our property. She helped ensure the process of selling was hassle-free with great organisation and communication, always ensuring to keep us updated along the way. We felt very valued and really trusted JD’s experience and honesty through-out the process. I would highly recommend selling with JD!

Jess Doolan

Jess Doolan

  5   (267 reviews)
Seller review
The Double Jess Team!
almost 5 years ago
The Double Jess Team!

We were lucky enough to secure the services of Jess Smith and Jess Doolan from Stone Real estate. These two women are by far the most experienced Real Estate agents at selling property in Amaroo, ACT. We were very unsure on how to proceed in a COVID environment, but both Jess's reassured us with an effective Selling Campaign in these difficult times. Their plan was executed professionally, ensuring the safety of all involved. They also hired an experience Auctioneer who understood the online auction process. Every single detail was thought of and addressed. Probably the most important point to state, is the fact that every time we had a problem, a question or a strange query.... They both would respond immediately and help us. They walked us through the process effortlessly....The final result achieved was more than what we had hoped for, which was amazing. Do yourself a favour and hire the best Real Estate Team in Canberra.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Exceptional service from Jess and the team at Stone
almost 5 years ago
Exceptional service from Jess and the team at Stone

We very recently sold our house using Stone with Jess and the team assisting us. It was an interesting time to sell with various rules and regulations changing during the process due to lockdown, but Jess and the team showed flexibility and professionalism throughout it all, giving us some great advice which led to a positive sale result. We were particularly impressed with how much Jess knew about the local market in general, as well as particular buyers that were in the market to purchase property - this meant she was able to target the campaign with pinpoint accuracy. Thanks Jess, JD and Sam, you have been energetic, warm, and overall fantastic to deal with!

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Great team with a great leader @ Stone Gungahlin
almost 5 years ago
Great team with a great leader @ Stone Gungahlin

A great leader who established a great team at Stone Gungahlin. It was so easy to work with Jess and everyone in her team in selling my property especially when living interstate. Everything was well coordinated, actioned on time and communicated promptly. Any questions that I had were addressed very quickly. I strongly recommend Jess and her team at Stone Gungahlin to be your partner especially if you are selling your house, thank you team @ Stone Gungahlin.

Jess Smith

Jess Smith

  4.9   (818 reviews)
Seller review
Great coordination & communication means a great agent overall
almost 5 years ago
Great coordination & communication means a great agent overall

The previous review sums it all really - "Exceptionally awesome team member of a great team". It felt like nothing was too hard for JD for coordinating everything what needs to be done. She was also great in keeping me posted very promptly via email and/or via WhatsApp private group. Especially when trying to sell a house from interstate, I couldn't have asked any better agents to work with. Both JD and Jess Smith took responsibilities that normally a vendor should do, without any hesitation, including keeping the house neat and tidy. Thank you very much for your support and I'm sure you'll continue to help many others in the future...

Jess Doolan

Jess Doolan

  5   (267 reviews)
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