We were delighted with Kevin’s professionalism in handling the sale of our property in a difficult selling environment. He was dedicated to the cause and sympathetic to our needs. Kevin maintained a positive approach throughout the whole process which proved to be essential in managing our expectations and emotions.
Kevin Dearlove
James was professional, honest and efficient. He made the buying process stress free from start to finish. No request was a problem for James and he was always eager to help out in any way he could. When you are buying a property you want to deal with an honest, straightforward agent who keeps you up to date with relevant information as and when it arises. James was that agent. If you want to buy a property in this area, James is your man.
James Ramsay
We met Kevin and his team from first open home, and we came to every scheduled open inspection after. Kevin is very polite, professional and patient in handling all our questions, as well as facilitating property valuation and building inspection upon our request. He has a robust knowledge about this house - its history, current status and future market outlook. There's no hard sales throughout the negotiation process but only timely updates about where we are placed among other buyers. We are well informed in each stage, and sincerely feel that Kevin is selling this property like his own home. We would give Kevin 99 marks out of 100, the missing 1 mark is for him to avoid complacency.
Kevin Dearlove
We engaged James to sell our home in West Pennant Hills. From the moment we met his communication and follow up was outstanding. His commitment and professionalism throughout the campaign ensured that we knew exactly where we were throughout the selling journey. James delivered a stress free experience as well as a great result.
James Ramsay
Kevin and his team were great to work with from beginning to end. They were very helpful as we navigated the purchase of our new home; they made themselves available for multiple inspections, responded quickly to our questions and requests, and kept us informed at appropriate points along the way. We appreciated Kevin's excellent communication and friendly, calm demeanour at all times.
Kevin Dearlove
Kevin sold my property in a difficult and falling market. His excellent knowledge of the local market and clear strategy enabled our home to be sold within a month! His strategy was reponsive and modified according to the feedback received from potential purchasers and he was able to give a clear indication of how our marketing strategy was progressing. He had a very collaborative approach; at no time did I feel stressed or pressured during the whole process and we were fully involved to the level we wanted with the perfect amount of communication. His personable and confident nature was reassuring in this very difficult market and I am sure his manner was attractive to potential buyers. He was also very clear and honest in all our dealings. I would highly recommend Kevin to anyone selling in Beecroft/Cheltenham.
Kevin Dearlove
We had a unique property to sell in a falling market. Jeff was able to give us a clear idea about what was required to sell our home without over capitalising and gave us a very reasonable schedule in order to do it. His communication was the best of any real estate agent I’ve dealt with in my husband and my previous house sales; I never had to chase him up for any reason, he gave me feedback after every open for inspection, we had weekly meetings where the direction of the marketing campaign, feedback and strategy was discussed and I never felt pressured to sell at a lower price. His manner is very warm and genuine and I am sure that has helped with communication with interested parties as well as our eventual purchaser. He is very clear with what steps are required to sell, and gave great advice throughout our whole campaign. He was also very helpful in reminding me of the steps required once we’d sold! I would definitely use Jeff and Stone real estate again (you can sense the camaraderie and teamwork in that office!) should we need to sell another property!
Jeff Jianfu Luo
Straight up and down , what you see is what you get
James Ramsay
James was very straight to the point and kept us well engaged and informed throughout the whole process. He ensured that the communication between the 2 parties remained smooth and fluid. We would highly recommend future clients in choosing James to sell their properties.
James Ramsay
James made the process of buying a property easy and efficient. He goes above and beyond and no request was too much trouble. He was willing to show me the property numerous times and even out of hours, met me at work to sign papers and even offered to exchange keys after work. He was also always prompt in replying and keeping me up to date and was just overall a pleasure to deal with. Their agency, albeit smaller, offer a real personalised experience to their clients and you can see they care about each and everyone of them.
James Ramsay
Kevin and his team worked hard to sell our apartment in a difficult market. We were kept informed throughout the process and Kevin offered honest advice. All the team at Stone Real Estate Beecroft were professional. I wouldn't hesitate to use them again when the time comes to sell once more.
Kevin Dearlove
We approached James for a market appraisal of our house with a view to selling, unsure of what the market conditions were like. I can’t speak highly enough of James’ assistance to us during the processes of preparing our house for sale, getting it on the market, and the sales campaign. We sold the house before auction, in around 3 weeks at a price we are very happy with. James’ communication was excellent, he kept us well informed at each stage of the sales campaign. No query was left unanswered. I have no hesitation in recommending James should you wish to buy or sell.
James Ramsay
