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Our reviews

  4.9  
599 reviewsacross 29 different locations, showing 12.
Our qualities as told by our client reviews: reliable, friendly, supportive, responsive, honest, clear communication, local expert.
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Buyer review
Open and friendly buying experience
about 5 years ago
Open and friendly buying experience

Chris was great to work with from the start. Although it was a short interaction, Chris was very friendly, open and prompt in all his communication with us as buyers, especially during the negotiation process. Very happy to work with Chris in future.

Chris Elliott

Chris Elliott

  4.9   (124 reviews)
Seller review
Genuine, Honest, Humble
about 5 years ago
Genuine, Honest, Humble

I met Louise by chance, she was showing a house in my street a few doors up. Viewing time was over but I caught her just as she was heading out the door and I asked if I could pop in for a sticky beak. Despite a long, hot day (Saturday to boot!) and probably looking forward to getting out of her heels and onto the couch, she was bright, cheerful, welcoming and more than happy to let me in for a quick look around. She made time to chat about the aspects of the house and the subsequent value she believed that held. I was so taken by her humble yet knowledgeable approach, I asked if she would have a moment to look at my place for a mini appraisal, which she did, immediately after locking up and leaving what should have been the end of her long, hot day. Previously, I had been advised to seek out agents with the highest number of sales, largest gross turnover, biggest media presence... but after meeting Lou, I realized the most important criteria in choosing a representative for your home was trust, respect and admiration. If you feel it, others will too, and this ultimately draws people in. Needless to say, a few months later we ran a campaign and two opens later it was sold for a record price. And throughout, Lou was cheerful, thorough, patient and always, always gracious. She's my favourite kind of person.

Louise Ashdown

Louise Ashdown

  4.8   (110 reviews)
Seller review
Excellent Professional Service
about 5 years ago
Excellent Professional Service

I couldn’t of sold my garden apartment 2 days after the first showing without Chris’s expertise. He was very professional , honest and I believe he handled the negotiation between 2 parties very smoothly and gave them both a chance each step of the way . Would highly recommend Chris.

Chris Elliott

Chris Elliott

  4.9   (124 reviews)
Seller review
Professional and efficient
about 5 years ago
Professional and efficient

Maria, Lauren and her team achieved everything they set out to do regarding the sale of our house. They even got the street record! She knows her stuff and I would recommend her and her team to anyone.

Maria Cassarino

Maria Cassarino

  4.9   (304 reviews)
Seller review
Absolutely Amazing!
about 5 years ago
Absolutely Amazing!

Perfect Agent, at the start Stone Real Estate and Louise weren't forceful at all, once we were agreed on terms, the service was unrivaled.

Louise Ashdown

Louise Ashdown

  4.8   (110 reviews)
Buyer review
Queenscliff purchase
about 5 years ago
Queenscliff purchase

Chris was excellent to work with. We found him to be open and transparent, and he kept us fully informed throughout the process. Very professional, knowledgeable and responsive.

Chris Elliott

Chris Elliott

  4.9   (124 reviews)
Seller review
Outstanding Service
about 5 years ago
Outstanding Service

Maria is a caring professional who goes out of her way to provide the best, most authentic service she can. She has a fabulous team working with her and they all worked hard together to deliver an amazing result for my family and I. I am so grateful that I was introduced to Maria. I would definitely recommend her to anyone who wants an agent they can trust.

Maria Cassarino

Maria Cassarino

  4.9   (304 reviews)
Buyer review
High efficiency
about 5 years ago
High efficiency

Experienced agent in Seaforth area, arranged everything with high efficiency. Smart and sensible.

Maria Cassarino

Maria Cassarino

  4.9   (304 reviews)
Seller review
Attentive care and attention all the way through the process
about 5 years ago
Attentive care and attention all the way through the process

Louise really spent the time through the entire process in making sure she was across all aspects of the sale. From getting the property ready for sale, providing the contacts for tradesmen, to giving us a well rounded overview of the market, to providing feedback across all the open houses, Louise didn’t miss a trick. We were delighted with the final result, and really enjoyed working with Louise. She was the steady hand we needed in a stressful time. I would confidently recommend Louise to anyone thinking of selling their property.

Louise Ashdown

Louise Ashdown

  4.8   (110 reviews)
Buyer review
A listening ear
about 5 years ago
A listening ear

Louise was very patient with me and listened to my questions, thoughts, and doubts as I debated making the biggest purchase of our lives. I visited the house many times to get a proper feel for it, and she gave me space and encouraged me to take my time. I really appreciated Louise’s calm, gentle approach. I’ve had other agents try to make me feel panicked, projecting a sense of really urgency to put in a bid immediately or else! I find that approach stressful and I was so pleased Louise was the opposite. She was very understanding, appreciating the enormity of the decision and was there to listen as I talked it through. I would highly recommended Louise. She made purchasing our house a really nice experience. Thank you

Louise Ashdown

Louise Ashdown

  4.8   (110 reviews)
Buyer review
Professional and very personable
about 5 years ago
Professional and very personable

Louise was fantastic to deal with all on levels, her communication was flawless and her personable attitude made buying a house such a pleasurable experience. Nothing was a hassle for her and she helped with all our requests, which I’m sure we had more than the average bear! Thanks again Louise for being part of us buying our beautiful new family home! Stone are amazing to work with 😃

Louise Ashdown

Louise Ashdown

  4.8   (110 reviews)
Seller review
Brilliant support
about 5 years ago
Brilliant support

Maria, Lauren and her amazing team helped sell my beautiful home. Thank You

Maria Cassarino

Maria Cassarino

  4.9   (304 reviews)
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