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Our reviews

  5  
579 reviewsacross 50 different locations, showing 12.
Buyer review
Smooth and Easy home purchase
over 2 years ago
Smooth and Easy home purchase

We couldn’t thank Tori and The Agency enough for their professionalism and dedication to our family through the sale of our new home. Tori was thorough and explained the whole process to us and made the smooth sale of our new home so easy. Tori kept us up to date throughout the sale and was in regular communication with us. We are very grateful for a hassle free sale and purchase.

Tori Lund

Tori Lund

  5   (91 reviews)
Seller review
Highly Recommend
over 2 years ago
Highly Recommend

This is the second home we have sold with Charlie and Tori. Both times they were absolutely amazing, throughout the whole process. The entire team are professional, attentive and genuinely caring people. We highly recommend Team Charlie Lund! We are thrilled with the results of our sale.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
Absolutely Fantastic
over 2 years ago
Absolutely Fantastic

I couldn’t recommend Charlie and the girls at The Agency enough. Charlie is very professional and a pleasure to have worked with on the sale of our land.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
Professional and knowledgeable
over 2 years ago
Professional and knowledgeable

Found Charlie through a Google search and very happy we did. She was really professional, knew what she was doing and was able to sell our property very quickly and smoothly. Thank you Charlie!

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Buyer review
Simplicity!!
over 2 years ago
Simplicity!!

Charlie and her team made our purchase simple for us to navigate. All our questions were answered honestly and within a more than timely manor. We couldn’t ask for a more accommodating team.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
Highly Recommended
almost 3 years ago
Highly Recommended

Charlie and her team at the Agency worked tirelessly to sell our property. Tasked with a quick sale to meet our change in circumstances no stone was left unturned. We were provided prompt, professional and friendly service with the highest level of communication throughout the whole process from the moment we entered The Agency offices. Having shopped around the Maitland real estates for the right agent the choice was clear and the fact that our our property sold above what we were hoping for in a matter of a few weeks proves the dedication Charlie and her team have for their clients.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
Excellent Team
almost 3 years ago
Excellent Team

Charlie and her team are wonderful dedicated agents who go out of their way to do everything they can for you to ensure everything runs smoothly. Nothing is too much for the team. We could not have sold our house without Charlie and her team. Would highly recommend Charlie and Tori Lund. Best we have ever come across.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
A Motivated team with industry knowledge and your best interests at heart
almost 3 years ago
A Motivated team with industry knowledge and your best interests at heart

I am delighted to share our positive experience with Charlie Lund and her team at The Agency - Hunter Valley for their outstanding service in selling our house. From start to finish, they demonstrated remarkable expertise, excellent communication, and the highest level of professionalism. Right from our first meeting, it was evident that the team at The Agency had a deep understanding of the local real estate market. They provided us with a comprehensive analysis of recent sales in our area, helping us set a competitive and realistic listing price for our home. Their insights and market knowledge proved to be invaluable throughout the entire selling process. Communication was a standout feature of our experience. They kept us informed every step of the way, promptly returning our calls and emails. They were transparent and honest about the progress of our listing, providing feedback from potential buyers, and offering guidance on how to enhance our home's appeal. This level of communication alleviated any anxieties we had about the selling process and allowed us to make informed decisions. The team was always punctual for appointments and well-prepared for meetings. They handled negotiations, ensuring that we received the best possible offer for our property. Throughout the sale, they maintained the highest professional standards and prioritised our interests. In conclusion, I cannot speak highly enough of Charlie and her team at The Agency - Hunter Valley Their market knowledge, exceptional communication, and professionalism made selling our house a successful experience. I would recommend them to anyone looking to buy or sell real estate. Thank you to the entire team at The Agency - Hunter Valley for their dedication and expertise

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
Wonderful Experience
almost 3 years ago
Wonderful Experience

Charlie and her team guided and supported me through a seven week sale campaign. Charlie's superior local knowledge meant we recieved the best possible outcome. Charlie made me feel confident with the entire process by keeping in regular contact with me. I know that choosing Charlie and The Agency was the right decision for me. Thank you so much

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Seller review
Smooth process with a great result
almost 3 years ago
Smooth process with a great result

We met Charlie Lund some years ago when she arranged a market appraisal on our home, just to keep us in touch with market trends at that time. Following this meeting we decided that when the time came to sell our property Charlie would be the only one we would consider for the job. Charlie has a great down-to-earth manner and was quick to relate to the difficult decision that we needed to make in terms of downsizing with the prospect of moving to an Over 55's retirement living situation. Charlie and her great team ensured a smooth and supportive sales process and located a purchaser after only the second open for inspection. We have no hesitation in recommending Charlie and her team.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
Buyer review
Genuine, professional and personal.
almost 3 years ago
Genuine, professional and personal.

Charli and her team made the whole experience of buying a property an enjoyable one. Her genuine and professional approach secured the property very quickly for us and I couldn’t be happier with the result. Thanks Charli for helping us find our new home.

Charlie Lund

Charlie Lund

  4.9   (671 reviews)
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