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Our reviews

  5  
601 reviewsacross 50 different locations, showing 12.
Buyer review
Extremely streamline and professional
almost 2 years ago
Extremely streamline and professional

I had the pleasure of working with Tori Lund for the purchase of 67 Lomandra Crescent Paterson, and I couldn’t be more impressed with the entire process. From start to finish, Tori made everything incredibly smooth and stress free. Her communication was clear and timely, and she guided me through each step with professionalism and ease. The sale was completed quickly, and I never had to worry about any of the finer details. Tori’s expertise and dedication to ensuring everything went smoothly made this experience far easier than I ever expected. I highly recommend her to anyone looking to buy or sell property, she truly goes above and beyond!

Tori Lund

Tori Lund

  5   (94 reviews)
Seller review
Proffessional Service
almost 2 years ago
Proffessional Service

Enjoyed dealing with Charlie and her team, proffessional and honest

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
5 Star experence!
almost 2 years ago
5 Star experence!

Selling our property through Charlie was an absolute pleasure. From start to finish, she was honest, straightforward, and focused on delivering results. Charlie didn’t sugarcoat anything or waste our time with unnecessary fluff, which we truly appreciated. Her communication was top-notch; we were kept in the loop every step of the way, and any questions or concerns were addressed quickly, promptly and clearly. If you’re looking for an agent who’s genuine, down to earth, and driven to get the job done, we highly recommend Charlie and the wider team at the agency. The Agency made the process smooth and stress-free, and we couldn’t be happier with the results. Thank you!!!

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
A great result!
almost 2 years ago
A great result!

From the very beginning I felt confident that I would get the best result for the sale of my property. Charlie’s calm positive manner reassured me that she would get the price that was right for me and she did. I was kept up to date with all enquiries and given good feedback. I would not hesitate in recommending her to anyone who was interested in selling their home or property.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Amazing Results
almost 2 years ago
Amazing Results

Charlie from the Agency is nothing short of amazing! Our house was sold in just ONE open house—a testament to her incredible expertise and strategic approach. She is highly professional, with an unmatched depth of knowledge about the property market. What truly sets her apart is her realistic and straightforward advice, making the entire process seamless and stress-free. If you're looking for someone who delivers results while maintaining absolute professionalism, Charlie and her team are the ones to trust. Highly, highly recommend!

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
An outstanding experience with Charlie and her team !
almost 2 years ago
An outstanding experience with Charlie and her team !

We can't speak highly enough of Charlie and her team! From the moment we first met, we were impressed by Charlie's personalized and caring service. She took the time to genuinely understand our elderly mother's needs, ensuring every step of the process was seamless and stress-free. Charlie's professionalism, patience, and attention to detail made a potentially overwhelming experience incredibly smooth. Her team's support was exceptional, and we always felt well-informed and confident throughout the entire process. We are truly grateful for Charlie and her team's dedication and expertise. If you're looking for a compassionate, reliable, and skilled real estate professional, we wholeheartedly recommend Charlie and her team!

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Best agent in the Hunter
almost 2 years ago
Best agent in the Hunter

If you’re selling in the Hunter, there really is no better choice than Charlie and her team. Her knowledge, communication and professionalism are excellent. My property went on the market at a difficult time of year and Charlie had it sold within 2 weeks! The whole process from start to finish with Charlie was so easy. Definitely recommend!

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Professional and helpful
almost 2 years ago
Professional and helpful

Charlie, Tori and the team have been amazing. Always there to answer any questions we had. The communication was great which helped to keep our stress levels down. I have been with Charlie and her team on the sale of another property a couple of years ago and l would have no hesitation to engage with them again if needed. l would recommend them to anyone wanting to sell. They know their work and are very professional. Well done team Charlie. Thank you.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Professional and easy process
almost 2 years ago
Professional and easy process

Charlie and her team were amazing to deal with. Each open home they were always on time, professional and very easy to deal with. They made the whole process of selling a lot less stressful for us, so thank you for an awesome job. We would not hesitate to use The Agency again.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
Excellent
almost 2 years ago
Excellent

We brought a house through these guys and have been dealing with Tori, Tori has been great, answers all our questions and is always fast at getting back to us. Thank you again Tori

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Team Charlie - Professional and Transparent
almost 2 years ago
Team Charlie - Professional and Transparent

We engaged Charlie and her team to sell our property after being on the market with another agent. We were impressed with Charlie from our initial meeting at our home with her professional and courteous manner. Charlie's sound market knowledge aligned with our expectations of our sale price for our property. Together with Tori and Callan, they were able to create a fantastic video and photo marketing package which truly showed off the prominent features of our home which would stand out when it hit the open market. Charlie was able to secure a buyer for our home within one week of it being on the market and worked for us to achieve our result. We cannot thank Charlie and her team enough for believing in our property and being transparent throughout the whole process. We will definitely work her team again in the future and have no hesitation recommending her services to others wishing to sell their home.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Exceptional Service and a Quick Sale: Charlie Delivers Beyond Expectations!
almost 2 years ago
Exceptional Service and a Quick Sale: Charlie Delivers Beyond Expectations!

I recently had the pleasure of working with Charlie for the sale of my home, and I cannot recommend Charlie and her team highly enough. From our first meeting, Charlie exuded professionalism, enthusiasm, and a deep understanding of the local market. She guided me seamlessly through every step of the sales process, demonstrating exceptional expertise and dedication that truly set her apart. What impressed me most was Charlie’s ability to quickly generate interest in my property and secure an street record breaking outstanding sale price within an incredibly short timeframe. Her strategic marketing plan, attention to detail, and outstanding communication skills were evident from day one. Charlie was always accessible, providing timely updates, honest advice, and an unwavering commitment to my best interests. I genuinely felt supported and confident throughout the entire process. Thanks to Charlie's expertise, the sale of my home was stress-free and exceeded all of my expectations. If you’re looking for a real estate agent who goes above and beyond to deliver exceptional results, look no further than Charlie Lund and her team. They are truly the best in the business!

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
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