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  5  
589 reviewsacross 50 different locations, showing 12.
Seller review
Absolutely Outstanding from Start to Finish!
over 1 year ago
Absolutely Outstanding from Start to Finish!

We recently sold our home with Charlie and couldn’t be happier with the experience. Charlie and the team stood out from other agents in the area as they are consistently achieving better results. This gave us confidence from the start and was a key reason we chose The Agency in the first place. Selling in the current market had us feeling a little hesitant, but Charlie made the whole process feel smooth and strategic. We knew we needed a strong campaign from day one, and that’s exactly what we got. Charlie was refreshingly matter-of-fact—clear, honest & professional. We’re so glad we trusted Charlie, Tori and the team with the sale of our property. We would highly recommend The Agency to anyone looking for a top-performing, genuine agent who gets results!

Charlie Lund

Charlie Lund

  4.9   (679 reviews)
Buyer review
Excellent
over 1 year ago
Excellent

Charlie was instrumental in helping us acquire our dream home. Her knowledge of the real estate market and professionalism made communication easy.

Charlie Lund

Charlie Lund

  4.9   (679 reviews)
Seller review
Excellent market knowledge
over 1 year ago
Excellent market knowledge

We found Callan Gato to be very professional with excellent real estate knowledge. Callan, we feel went above and beyond with the sale of the property and kept us informed every step of the way.

Callan Gato

Callan Gato

  5   (13 reviews)
Seller review
Friendly and professional
over 1 year ago
Friendly and professional

Tori was great to work with, she is friendly, positive and has plenty of professional advice when it came to dealing with the buyers. She was also extremely helpful when we were buying, giving further advice about the property we were interested in. As owner occupiers we are invested in the property we own as it is our home which makes setting a price difficult. I feel she could have maybe been more realistic when setting this initial price however acknowledge it was at a turning point in the market and she worked hard to try and get us as close to that mark as possible once it was obvious it was unachievable.

Tori Lund

Tori Lund

  5   (91 reviews)
Seller review
So happy we choose Tori to be our selling agent.
over 1 year ago
So happy we choose Tori to be our selling agent.

Tori was amazing from start to finish. Extremely professional and communication was impeccable! We sold quickly and seamlessly. Thank you Tori for making the process of selling a breeze.

Tori Lund

Tori Lund

  5   (91 reviews)
Buyer review
Home-buying Experience.
over 1 year ago
Home-buying Experience.

I recently had the pleasure of working with Tori during my home-buying process, and I couldn’t be happier with the experience. From the very beginning, Tori was attentive and committed to helping me.

Tori Lund

Tori Lund

  5   (91 reviews)
Buyer review
Excellent
over 1 year ago
Excellent

Excellent communication and dedicated towards her job. Efficient and good time management skills

Tori Lund

Tori Lund

  5   (91 reviews)
Seller review
Excellent market knowledge
over 1 year ago
Excellent market knowledge

Honest approach to all aspects of the sale of our property Sale price was the best that could be achieved Charlie does not pull up until every possibility has been considered and we appreciate her efforts

Charlie Lund

Charlie Lund

  4.9   (679 reviews)
Seller review
Efficient and effective agent
over 1 year ago
Efficient and effective agent

This is the second time I have sold with the Agency.They have a large network and their system is effective as they spread the exposure throughout their network of motivated people and Charlie Lund is one of the best.

Charlie Lund

Charlie Lund

  4.9   (679 reviews)
Seller review
The Agency - Simply the Best
over 1 year ago
The Agency - Simply the Best

I can't say enough good things about Charlie and her team! Their professionalism was evident from the start, and they were incredibly dedicated to selling our home. They took a proactive approach, ensuring that every detail was taken care of and that we were always informed throughout the process. Thanks to their hard work, we sold our home quickly and smoothly. Highly recommend!

Charlie Lund

Charlie Lund

  4.9   (679 reviews)
Seller review
Professional personal excellent market knowledge
over 1 year ago
Professional personal excellent market knowledge

Charlie’s knowledge of her market combined with her ability to make everyone involved feel comfortable is indeed a craft that is a pleasure to see unfold into a great sales result Cannot complement Charlie and the team enough and would strongly suggest anyone looking to buy or sell make the call to the Charlie Lund

Charlie Lund

Charlie Lund

  4.9   (679 reviews)
Seller review
Charlie is realistic with her price ranges, punctual, good communicator and acts with integrity.
over 1 year ago
Charlie is realistic with her price ranges, punctual, good communicator and acts with integrity.

Along with 3 other estate agents, Charlie gave us an appraisal in 2023 when we first thought of downsizing. We were impressed with her no BS approach and practical advice within the current market status at the time. When we made the decision to finally make the move in 2025, Charlie was our first port of call. Like most things in life, there were some hiccups along the way. However, Charlie and her team went above and beyond and have been nothing but supportive and reassuring throughout the whole process. Good communication and professsionalism was maintined the whole process from appraisal to photos to marketing and house inspections. We achieved an excellent result for our sale and would highly recommend Charlie and her team at The Agency. You wont regret it.

Charlie Lund

Charlie Lund

  4.9   (679 reviews)
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