Words cannot actually describe the angel that was sent to us recently by some stroke of incredible luck. Susie Stathakis, you are an absolute one of kind, stand out human and real estate agent, who my family will be forever indebted and grateful to, for EVERYTHING you have done for us, throughout the recent sales process of the family home after 32 years of ownership. For those not lucky to have worked with Susie before and I implore you do so if you are buying or selling, Susie is SUCH a remarkable lady. Not only is she the best agent we could have EVER appointed for her market knowledge, sales prowess, ongoing and constant communication and positivity, but I have never met and had the pleasure of dealing with someone whose professionalism is so profound. She brought so much joy, humour, empathy and care to the situation that I will never forget, nor can ever fully convey. Susie was pure joy to deal with from the second we met her and because of her innate ability to cement long term and trusted relationships and partnerships, she has an INCREDIBLE team at both the Marshall Group and externally that she was able to engage to ensure that the house was sale ready in a very, very short time frame. I've quite honestly never seen anything like it. No deadline was missed. Susie and her teams got it all done as per the schedule she sent us on day one and it was complex. A very special shout out to Fin, who was a great support to Susie throughout the sales process and to everyone else who assisted her. Forever grateful for your loyalty to Susie and for your assistance. Thank you to Craig for bringing Susie into our lives. For anyone selling in Susie's local catchment area, or anywhere really, I could not more highly recommend her. I trust and adore her implicitly. We are so grateful to have had the pleasure of working with her. She is a truly a star.

Susie Stathakis

star   4.9   (286 reviews)

Fiona, thank you so much. We could not be happier. What a wonderful experience, from our first meeting to the great result. Fiona is down to earth, honest and professional. She held our hand the whole way through the process. She bought us up to speed with a realistic and clear picture of the market tailored to our situation, which made our decision making very easy. She was always on hand to answer questions, allay fears even with the time difference (I live in Denmark). She and her team also went above and beyond by personally assisting in the little practical things on site as we live remotely. I've never experienced this level of service from and agent before. Who would have though we would enjoy the real estate sales experience. I know this is a bit gushy but it's truthful and real. I have had several buy and sell experiences over the years (personal and investment) and this has truly been the best experience so far. Fiona knows her stuff! and I can heartily recommend her.

Fiona Thomas

star   4.9   (214 reviews)

We were aware of Fiona as she has a great track record in our area, and was also recommended by associates who had dealt with her on other transactions. We had a fantastic experience with Fiona while selling our property. We found her professional, personable and focused on the details. She was always available to answer any questions and offered practical, professional advice, without fear or favour, throughout the process. Fiona’s knowledge of local market trends allowed us to set realistic expectations and get us a deal we were extremely happy with. We would recommend her to anyone wishing to sell or buy property.

Fiona Thomas

star   4.9   (214 reviews)

I had the pleasure of working with Eva Lu from The Marshall Group for the purchase of my new home, and I cannot recommend her highly enough. Eva's professionalism, expertise, and dedication made the entire process smooth and stress-free. From our very first meeting, Eva impressed me with her deep knowledge of the local market. She took the time to understand my needs and preferences, ensuring that the property she showed me was a perfect fit. Her attention to detail was exceptional; she pointed out both the strengths and potential concerns of the home, which helped me make informed decisions. Throughout negotiations, Eva demonstrated outstanding negotiation skills, securing a favourable deal for me. Her responsiveness was remarkable; she was always available to answer my questions and address any concerns promptly. Her proactive approach ensured that every step of the transaction was handled efficiently and professionally. Eva's commitment to her clients is unparalleled. She went above and beyond to ensure a smooth closing process, coordinating with all parties involved and ensuring all paperwork was in order. Her integrity and genuine care for her clients' satisfaction truly set her apart. Thanks to Eva's expertise and dedication, I am now happily settled with my new home. If you're looking for a real estate agent who is knowledgeable, trustworthy, and genuinely cares about her clients' needs, look no further than Eva Lu. She is simply the best in the business!

Eva Lu

star   4.9   (67 reviews)

Finley is an essential member of Team Stathakis.We chose them because of Finley's excellent interpersonal skills and likeable and engaging character.He is a fine young gentleman with whom we established a rapid rapport and with whom we achieved a sale price beyond our expectations.We are always impressed by young men of outstanding character and demeanour.So my advice to you is to stop reading this,pick up your phone and list your property immediately with Finley or if you are a purchaser meet with him before he sells to someone else.

Finley Pedersen

star   4.9   (33 reviews)

Sarah was recommended to us, and we couldn't have found a better real estate agent to sell our family home. Throughout the process, she kept us informed after every open house, made numerous after-hours phone calls, and provided weekly written follow-up reports. We sold at a price that exceeded our expectations. Very happy to recommend her. Thank you Sarah!

Sarah Zhou

star   5   (27 reviews)

My husband and I had a really good experience in the buying. Susie is really good, experienced and professional agent. Nice to meet her.

Susie Stathakis

star   4.9   (286 reviews)

I have just had the absolute pleasure of dealing with Susie regarding the sale of our home in North Wahroonga.Not only did we achieve the outcome we were hoping for but she actually made the whole process fun and entertaining.Had lots of laughs from beginning to end.I would not hesitate to work with Susie again and I wholeheartedly recommend her to anybody interested in selling their property.I refer to her as Susie S Super Star[S for Stathakis] .Very Highly Recommended.

Susie Stathakis

star   4.9   (286 reviews)

Fin works closely with lead agent Fiona Thomas and is an asset to the team His enthusiasm, energy and positivity added to our quality outcome

Finley Pedersen

star   4.9   (33 reviews)

Working with Fin was a wonderful experience. What a gentleman! He is always focused on the end result and provides tremendous support for his team; nothing was an issue, from the pouring rain on an open to chasing my daughter's dogs up the street that had gotten out. He really is an exceptional young man who will climb the ladder of success with the attitude he applies to always keeping the client focused and happy.

Finley Pedersen

star   4.9   (33 reviews)

It’s tough out there today trying to decide on the right agent. There are so many to choose from. I went with the Marshall group because of the numerous signs across the North Shore, but I decided on Fiona mainly because of her energy along with Finley Pedersen, her colleague. It was not an easy decision to make because it’s a huge moment in life to sell the family home where your children grew up. Fiona has a conversational approach, and when you end up with a decision you feel you have arrived at without being pushed by the time a buyer is showing interest, you are emotionally ready to let go and ready for the next phase in life. The process was that with Fiona and Fin, a journey.

Fiona Thomas

star   4.9   (214 reviews)

Carl showed strong leadership and solid marketing skills during the campaign. While I didn't see Carl often in person, we kept in close contact online, updating each other on buyers' feedback daily, especially in the final week before the auction. Carl's approach made me feel confident that everything was managed well and within expectations. Thank you, Carl, for guiding your team to a balanced and effective performance.

Carl Ferris

star   4.9   (128 reviews)