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Our reviews

  5  
340 reviewsacross 19 different locations, showing 12.
Our qualities as told by our client reviews: reliable, supportive, honest, friendly, responsive, clear communication, local expert.
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Seller review
A Seamless Selling Experience with Impressive Results
about 1 year ago
A Seamless Selling Experience with Impressive Results

I couldn’t be happier with the service I received from Sarah Zhou. She sold my house off-market in just 9 days with an impressive result, thanks to her strong local knowledge and extensive database of buyers. From the beginning, Sarah provided clear, accurate forecasts and a well-thought-out plan that helped guide every decision with confidence. Her work ethic is outstanding, she consistently went the extra mile to ensure everything ran smoothly. I’m incredibly grateful for her dedication and professionalism, and I would highly recommend Sarah to anyone looking to sell their home.

Sarah Zhou

Sarah Zhou

  5   (27 reviews)
Buyer review
Good expected
about 1 year ago
Good expected

Sarah’s knowledge of the local market blew us away—she knew exactly what was going on and made us feel so confident. She was super quick to reply to every text or call day and night, always keeping us in the loop. What we loved most was how open and honest she was; it felt like she genuinely had our back. Buying a home can be stressful, but Sarah made it such a smooth and happy experience. We’re so grateful and would recommend her to anyone!

Sarah Zhou

Sarah Zhou

  5   (27 reviews)
Seller review
Susie is Fabulous!
about 1 year ago
Susie is Fabulous!

Susie helped my Mum sell a home she had lived in for over 60 years. Mum was in her 90's. Susie has a patient, warm, supportive and positive outlook. She's a good listener, and always responded quickly to any queries we had. At a personal level, both Mum and I found Susie to be great to work with. Planning the sale was difficult due to recent changes to the legislation and tight timeline constraints. A lot of thought was needed when planning of the campaign. Susie's advice was sound and she was backed up by experienced colleagues. The advertising campaign generated had a lot of interest, including from developers, so Susie had a lot of work to do. We were kept up to date with detailed reports as we got closer to the auction time, and a summary of the outcome of each inspection. Susie managed buyer enquiries promptly and effectively, and I think she generated real enthusiasm by being positive and honest. The result was a great turnout on auction day. The auction itself was very well managed, with lots of supporting staff from Susie's agency, and the result was well above pretty much everyone's expectations. We were very happy, and would gladly work with Susie again.

Susie Stathakis

Susie Stathakis

  4.9   (286 reviews)
Seller review
Top Professional in Challenging Market
about 1 year ago
Top Professional in Challenging Market

Jill and Patrick worked tirelessly to sell our house. It was a stressful time for us and in the end they got a result. With a good knowledge of the market and well established processes the preparation was made fairly easy. Thanks again guys.

Jill Smith

Jill Smith

  5   (81 reviews)
Seller review
We achieved a great sale outcome thanks to Susie's hard work and support
about 1 year ago
We achieved a great sale outcome thanks to Susie's hard work and support

We really enjoyed working with Susie to sell our family home. She went above and beyond to ensure that the house was shown at its best including both guidance on how to prepare for sale and staging. We appreciated the regular communication and detailed updates on the sale process throughout. Susie's knowledge of the local market was critical to the sale process and helped us to achieve a positive sale outcome.

Susie Stathakis

Susie Stathakis

  4.9   (286 reviews)
Buyer review
Impressive professionalism
about 1 year ago
Impressive professionalism

We were completely impressed with Susie Stathakis professionalism and customer service. Thank you for a flawless experience, we really enjoyed the process.

Susie Stathakis

Susie Stathakis

  4.9   (286 reviews)
Seller review
Professional, positive, experienced
about 1 year ago
Professional, positive, experienced

We initially purchased our home with Carl many years ago and were happy to be selling it with him, when the time came. Carl was accommodative to our requirements and was professional. Throughout the process Carl was excellent at keeping us informed and provided sound advice and guidance. We appreciated his transparency and ability to liaise with potential buyers. His experience was evident and we were delighted to achieve the result we wanted.

Carl Ferris

Carl Ferris

  4.9   (128 reviews)
Seller review
Carls presentation and sale process of our property was excellent! Very professional team.
about 1 year ago
Carls presentation and sale process of our property was excellent! Very professional team.

Carl and the team from The Marshall Group presented and marketed our apartment very professionally finding the right purchaser and price. The communication throughout and regular inspection reports were excellent, and their liaising with all parties clear and detailed. The process was stressless and managed very well. I would highly recommend Carl and his team.

Carl Ferris

Carl Ferris

  4.9   (128 reviews)
Seller review
A DELIGHT TO WORK WITH
about 1 year ago
A DELIGHT TO WORK WITH

Susie has been a wonderful agent to work with through the sale of our home. A rare mix of being both genuine and professional, Susie guided the way to a successful outcome in a tricky market. She is a real asset to any seller and we were so glad we entrusted her to sell our home.

Susie Stathakis

Susie Stathakis

  4.9   (286 reviews)
Seller review
Real Estate Breath of Fresh Air
about 1 year ago
Real Estate Breath of Fresh Air

Susie is a breath of fresh air when it comes to real eastate! Her honest approach and knowledge of the market gave us the confidence to trust her strategic decsions at every stage of the process. She listened and responded to our concerns, nothing was ever a problem and her friendly demeanour meant she was an absolute pleasure to work with. Thanks to her negotions we had a fantasitc result and highly recommend Susie to anyone looking for an agent.

Susie Stathakis

Susie Stathakis

  4.9   (286 reviews)
Buyer review
Delight to deal with
about 1 year ago
Delight to deal with

Jill is a true professional who is knowledgeable about the market. She’s made the whole process stress free for both the buyer and seller. Highly recommended!

Jill Smith

Jill Smith

  5   (81 reviews)
Buyer review
Buyer of apartment
about 1 year ago
Buyer of apartment

I recently purchased a property through Eva. She was incredibly helpful, throughout the entire process, while always prioritising the vendors interest.

Eva Lu

Eva Lu

  4.9   (67 reviews)
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