From the start, we could see that Joy Hsieh and Mina Lee were a great partnership and impressed us with their work ethic and keen enthusiasm for our property. We benefited from their deep insight into the area and the cultural nuances of the potential buyers, which in the end was what cinched a mutually satisfactory sale. Well done Joy and Mina, thank you very much.
Joy Hsieh
I contacted Tracy to sell my house. I experienced great honest and personal service. Fantastic price achieved. Very happy with Tracy.
Tracy Yap
We managed to sell our house in a month's time with Fiona's assistance and her expansive knowledge about the area and the market. She always updated us on each open house, sent us a detailed report, and very often called us to touch base. Her work is excellent and we are very happy to recommend her to our friends and family.
Fiona Lee
I contacted Fiona directly for the sale of my house and could not have asked for a better real estate agent. She has a wealth of knowledge and experience in real estate. Knows the market very well and what buyers are looking for. We are extremely happy with the service we received with Fiona. She is very professional and helpful a great communicator always in touch with us keeping is appraised of anything and everything. I would highly recommend Fiona to anyone looking for a real estate agent.
Fiona Lee
Fiona was helpful, friendly and professional from the outset and knew how to effectively market our property. Open house inspections were conducted in a calm, organised and courteous manner, with minimal impact upon our day-to-day lives. On auction day, she and the team from Tracy Yap Realty were very well organized and effective and managed the prospective buyers attentively and with covid-safe awareness. I couldn't be happier with her and the rest of the team from Tracy Yap, particulary Vickie, who was also on-board throughout the process and was a pleasure to work with.
Fiona Lee
Fiona always goes above and beyond in everything she does. From day one when I reached out for her help to the day we sold the property before the proposed auction date, she was always there to provided recommendations based on her expertise and was exceptional in communicating after every open house. I highly recommend Fiona to anyone looking for a sales agent who really cares about their customer, and I definitely will be reaching out for her support again in the near future! Thanks again for everything Fiona!
Fiona Lee
From my first meet with Joy, we were impressed by her professionalism and politeness and we know we found someone we could reply on. Joy initially did a very details marketing strategy to my property base on her thorough analysis to the current market, recent buyers' expectation and market forecast and helped me to arrange the refurbishment works in a time wise and cost wise way. With her help, the refurbishment and online ad posting were completed within one week! She also arranged to have two house open each week with a very timely feedback sent to be on the same day. She worked extremely hard during the sales campaign reaching out all potential buyers and finally sign a good deal. We would recommend her to any one wants to sell property in Epping area .
Joy Hsieh
Thankyou Joy and Vickie for your help with the sale of our property. Both you worked very hard to achieve the results we wanted. Your help from the preparation til the sale process was very professional. You took us through the process without any stress. You kept us uptodate with prompt feedback. This helped us immensely to make the right timely decisions.
Joy Hsieh
Always been helpful and professional. Always available for any queries and provides update everytime after open house.
Joy Hsieh
We are greatful with our decision to choose Joy as our sale agent. Joy demonstrated market knowledge and customer focused. Her patience and hard working are greatly appreciated.
Joy Hsieh
From the very first meeting with Joy, I was very impressed with her professionalism, knowledge, genuine enthusiasm, warmth and honest approach. She always provided prompt and informative feedback which was given in a reassuring and supportive manner. All aspects were handled with smooth efficiency which enabled me to feel confident and stress free. Joy was an absolute pleasure to deal with, likewise her team member, Mina Lee. High recommendations and thanks to Joy and Mina.
Joy Hsieh
From the very first meeting with Mina, I was very impressed with her professionalism, knowledge, genuine enthusiasm, warmth and honest approach. She always provided prompt and informative feedback which was given in a reassuring and supportive manner. All aspects were handled with smooth efficiency which enabled me to feel confident and stress free. Mina was an absolute pleasure to deal with, likewise her team member, Joy Hsieh. High recommendations and many thanks to Mina and Joy!
Mina Lee
