10 months ago
Excellent knowledge very professional , always on time.
I would recommend Matilda as a capable and knowledge of her craft as a realestate sales person and reputable a d wish her very well in her continuing career
Matilda Downard
Our reviews
58 reviewsacross 11 different locations, showing 12.
10 months ago
Outstanding!!!!!!
Thank you Matilda for your prompt professional service, we were completely satisfied with the process of buying our unit
Matilda Downard
12 months ago
Above & Beyond
Matilda really went the extra mile when it came to selling our investment property. We weren’t in the same town so couldn’t do any last minute fixings so she personally saw to it all. Was able to get everything sorted for sale very quickly and achieved an incredible result that we didn’t expect. Matilda was in constant contact with us which gave us such peace of mind through the whole process. Couldn’t recommend her more!
Matilda Downard
12 months ago
Great buying experience
Was very happy in our dealings with Matilda from Umbrella Realty as a buyer. She was very transparent and professional with us throughout the process. It was also very nice dealing with an agent that came across as a real person, rather than a hard seller. Would recommend.
Matilda Downard
12 months ago
A very pleasant experience
Our buying experience with Matilda was very pleasant. Her communication skills and friendly manner made the transaction easy for us. Thanks.
Matilda Downard
about 1 year ago
Exceptionally Efficient and Pro Active
I recently engaged Matilda Downard to handle the sale of my investment property. From the first contact with Matilda it was abundantly clear to me that she was extremely knowledgeable about the market overall and how I should advertise and present my property to achieve an excellent result. To say I was very happy with the entire experience is something of an understatement. Apart from clear and concise communication, Matilda achieved this sale in an efficient and professional manner but without losing her wonderful demeanour and charm. I would highly recommend her services to any prospective property buyer or seller.
Matilda Downard
almost 3 years ago
Professional service with open and honest communications
Celestine provided a professional experience in listing and selling our property in quick time. From the initial contact to the listing of our property all interaction was positive and helpful. Pleasure to use Umbrella Reality.
Celestine Pfuhl
almost 3 years ago
Exceptional Service
I am delighted to share my exceptional experience working with Celestine, Bunbury's standout selling agent, as I sought to purchase an investment property in Bunbury while residing in Melbourne. Her expertise and dedication truly made this long-distance transaction special. Celestine demonstrated an unparalleled understanding of the Bunbury real estate market. Despite the geographical distance, she made the entire process seamless. She knew the local market inside and out, and her insights were invaluable in helping me make the right investment choice. From our very first interaction, Celestine exhibited a level of professionalism and commitment that exceeded my expectations. She was always available to answer my questions, coordinate property viewings, and handle negotiations with precision. What sets Celestine apart is her genuine care for her clients. She made sure that I felt comfortable and informed every step of the way. Despite being based in Melbourne, I felt as though I had a trusted local ally in Bunbury, thanks to her constant communication and expert guidance. Celestine is not just a talented selling agent but a person of integrity. She was transparent and honest throughout the entire process, ensuring complete trust between us. Thanks to Celestine's exceptional service, I am now the proud owner of a Bunbury investment property that perfectly aligns with my goals. Her dedication and local expertise made this experience truly special, and I wholeheartedly recommend her to anyone in search of an outstanding selling agent. Celestine, thank you for going above and beyond to make my investment property purchase in Bunbury a smooth and successful journey. Your professionalism, commitment, and local expertise have left a lasting impression, and I am genuinely grateful for your outstanding service. Warm regards,
Celestine Pfuhl
almost 3 years ago
Outstanding Buying Experience
Celestine was a professional and friendly agent to deal with throughout the whole buying experience. She had a very cIear understanding of the property and her communication skills were next to none. She was attentive to all queries, sharing valuable advice and information every step of the way. I can't recommend Celestine and Umbrella Realty highly enough.
Celestine Pfuhl
almost 3 years ago
Professional, Efficient, Helpful
Celestine was wonderful! I was not looking forward to selling my house but Celestine took a lot of the stress out of what could have been a very stressful experience. She listened really carefully to my requirements for selling the house and followed them to the letter throughout the process. I was very happy with the outcome. Thank you Celestine!
Celestine Pfuhl
almost 3 years ago
Such a treasure!
Celestine was fantastic, thanks to her helpfulness and knowledge, we have the home of our dreams! Such a pleasure to work with and professional, but also down to earth and relaxed. Really impressed and very grateful for everything!
Celestine Pfuhl
about 3 years ago
Exceeded expectations in every way
I could not be more happy in my dealings with Celestine. Her advice on pricing and marketing proved to be spot on. Negotiations were handled professionally to achieve a great outcome with which both parties were completely satisfied. Issues that arose were dealt with in a thoroughly professional manner. I have bought and sold a number of properties through agents and on one occasion without using an agent. I have never had a transaction completed so hassle free and achieving my objectives so completely.
Celestine Pfuhl
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