Out of interest, I reached out to Matilda for an appraisal while I was planning some improvements, before re-letting the property again with Umbrella. Being in South Australia and pretty removed from the day to day, I wasn't expecting much more than a number. Matilda ended up managing the whole process for me, the staging, the improvements, all of it, and kept me in the loop the entire way. It sold in 18 days with 5 offers, well above what I was expecting. Couldn't have asked for an easier experience from this far away. You will be hard pressed to find anyone more dedicated to the sale of your home. This girl is on fire! Matilda comes with my highest recommendation"

Matilda Downard

star   4.7   (150 reviews)

We recently had the pleasure of working with Matilda from Umbrella Realty and couldn't be happier with the service we received. From start to finish, Matilda was professional, approachable, and genuinely committed to achieving the best possible outcome. Her communication was excellent throughout the entire process, keeping us informed every step of the way and making what can often be a stressful experience feel straightforward and seamless. Nothing was ever too much trouble, and we truly appreciated her dedication, knowledge, and friendly approach. We highly recommend Matilda to anyone looking to buy or sell property. Thank you for your outstanding service!

Matilda Downard

star   4.7   (150 reviews)

From the moment I walked in to view the property at the home open, Matilda made my boys and I feel instantly excited and that she was genuinely interested in us as people rather than just another buyer. The home was so beautifully staged (she has great taste) and gave us some good ideas about envisioning things I could do with the garden and house to make it a new home that would suit our family. Her communication was absolutely excellent. Everything was done so promptly throughout the process and I never felt like just a number on the books. She walked me through the process with so much heart and genuine happiness for me. Matilda communicated so clearly the next steps, things that I didn't quite understand, explained legislation, standards and expectations of the property. She was very knowledgeable of both the current market, Bunbury realty and detailed information about the process. Her professionalism was outstanding and she went above and beyond to ensure I had a great experience in the process of purchasing and settling our home. I could not have asked for a better agent and will absolutely recommend her to everyone. If you want a personal, hardworking, highly communicative, knowledgable professional agent who actually cares, Matilda is your go to agent.

Matilda Downard

star   4.7   (150 reviews)

From the very first appraisal to settlement, Matilda was exceptional. Due to personal circumstances, we weren't ready to go to market for well over six months and not once did she make us feel like a burden or apply any pressure. She was patient, kind, and completely in our corner the whole way through. She even had a baby during that time and still showed up for us, went above and beyond, and personally (due to our health conditions) made sure our home was presented beautifully to achieve the best possible price. If you want an agent who genuinely cares about the people behind the sale, not just the transaction, Matilda is your person. We can't thank her enough!

Matilda Downard

star   4.7   (150 reviews)

Matilda was awesome to work with, she found loop holes to help secure our house in the best fashion possible and was always available to answer any questions, 100% had the buyers best interest in mind.

Matilda Downard

star   4.7   (150 reviews)

Matilda sold our storage shed and it was the easiest stress free sale we have ever had. Matilda was extremely professional and we were very happy with the price we achieved. She was honest and prompt with responses and I would highly recommend her for any future sales.

Matilda Downard

star   4.7   (150 reviews)

Matilda was the best choice we could have made when selling our house. She went above and beyond every step of the way. Even being heavily pregnant and then giving birth (during our selling process) did not stop her! She was incredibly supportive, explained everything very clearly and answered every question with patience and kindness. And after 35 years in our home, we had no shortage of questions about the process. Matilda assisted us in ways that no other agent would even dream of doing. Even helping us find a painter at the last minute! It's not just a job to her, she really is so passionate about helping people. We cannot thank her enough for guiding us through this process, and making it such a stress free event for us. We would highly recommend Matilda to anyone looking for a real estate agent.

Matilda Downard

star   4.7   (150 reviews)

Matilda was very responsive to our enquiry and followed up the slightest query. Her attention to detail was helpful and communication professional.

Matilda Downard

star   4.7   (150 reviews)

Working with Matilda made our home buying journey incredibly smooth and stress-free. From the very beginning, she was responsive, knowledgeable, and genuinely committed to helping us from presenting our offer to settlement process. Especially with limited in home supplies at current market, many other agents did not care to respond or present my offers to the owners. What truly stood out was her willingness to accommodate all of our requests, even on very short notice. Whether it was arranging inspections, answering questions, or guiding us through each step of the process, she was always helpful and supportive. Her communication was clear and timely, which made a big difference in keeping everything on track. Thanks to her professionalism and dedication, the entire buying process felt easy and well-managed. We’re very grateful for her support and would highly recommend her to anyone looking for a reliable and attentive real estate agent.

Matilda Downard

star   4.7   (150 reviews)

It was such a pleasure to work with Matilda for our recent purchase. Thank you for your prompt communication, genuine interest and professional enthusiasm. We recommend Matilda Downard at Umbrella Realty with complete confidence.

Matilda Downard

star   4.7   (150 reviews)

I have had the pleasure to work alongside Matilda and recently Matilda sold our property in Davenport. Matilda has the ability to think outside the square and always coming up with intuitive ideas to make your property stand out from the rest. Matilda’s communication skills are what you expect from an agent - your question are answered before you ask, Matilda keeps you updated every step of the way, her knowledge and experience shining through. Having experienced both behind the scenes as a colleague and now as a vendor Matilda is a perfect example of whom other agents I have experienced should strive to be like. Can’t thank you enough Tilly for the great result you achieved for Rod and I.

Matilda Downard

star   4.7   (150 reviews)

Matilda is a friendly caring agent who demonstrates professionalism and understanding of her client's needs. She is thorough, quick to respond and very motivated to do her best. Her experience and expertise in the field are very impressive. Her professionalism, commitment and continued communication throughout the process of selling was exceptional and very quick with amazing results. Super impressed with her confidence and competence in being able to sell my property. It has been a pleasure to have Matilda as my agent. Thank you

Matilda Downard

star   4.7   (150 reviews)