Raymond is very knowledgeable of the area and promptly responded to our queries about the property and as well as schools in the area. When asked about the new development close by, he knew all the details (which I verified later and all matched when I did my own research). Overall we had a great buying exp, we were kept up to date on progress. Would happily recommend Raymond and the team.
Raymond Indrawan
There was lack of communication and weak follow up by the agent. Pending items in the contract needs constant calls & emails reminders. More importantly - there were unnecessarily confidential information of ours divulged on FB and Google review which reflects the degree of customer centricity that he upholds.
Raymond Indrawan
Ally is very experienced and she knows the market so well, very professional in the field. Highly recommended.
Ally Guan
He knows what to do, and gives the best in his job. He is very responsive, excellent communication.
Raymond Indrawan
Raymond's knowledge of the property market in our area was excellent and insightful. He and his colleagues was professional and thorough in all our dealings with them. My elderly mother whose family home was being sold, was treated with respect, patience and understanding. Raymond and Anthony were extremely easy to deal with and welcomed any questions or queries at any time. They went to a lot of effort to help us and this was shown by their in depth background work and frequent communications with us by email, messaging, phone or weekly reports. The success of our campaign was in no small part reflective of the WIN team's efforts on our behalf. I have no hesitation in recommending Raymond, Anthony and the WIN team. The auctioneer selected by Raymond was also excellent. This combination resulted in a great outcome for my mother's family home.
Raymond Indrawan
Raymond and his team were very professional. Communication was excellent and the entire process was very smooth and satisfying. I would highly recommend trustworthy and skillful agent like Raymond and his team.
Raymond Indrawan
Fantastic estate agent, top class service, friendly customer services, they never get bored about what u asking, recommended!
Raymond Indrawan
Raymond's calm professionalism made the entire purchase process agreeable. We had many (perhaps silly) questions. Raymond's answers were timely and thorough. Always honest and patient, he made us feel comfortable and confident, never anxious or pressured. A great experience. For sure if we or any of our family buy another property, Raymond will be our first call.
Raymond Indrawan
It was lovely dealing with Anthony from the first time I saw the house until settlement and beyond. He was always friendly and went above and beyond to help. What I really appreciated was Anthony's honesty and integrity. He never pretended to know things he did not and seeked appropriate help to answer my questions and concerns. He referred to his senior, Raymond who was extremely helpful, friendly and professional as well. I also really appreciated WIN Real Estate's gift package on the day of settlement. It was very thoughtful indeed. Overall, I had a very positive experience with Anthony, Raymond and WIN Real Estate in general. I felt at ease with them. I would highly recommend Anthony and Win Real Estate to anyone.
Anthony Setiawan
Professional, friendly, and caring in their approach. I had a fantastic experience with WIN Real Estate with Raymond and Anthony. I mostly dealt with Anthony who went above and beyond to answer all my questions and was very helpful. I would recommend them to anyone.
Raymond Indrawan
As a foreigner, a non- Australian resident with little knowledge of Melbourne property market, I was very lucky to have Raymond and Anthony and as my agent. I was unable to come to Melbourne early to prepare the house for sale due to health issue. The house then was in a bad shape with stuffs piling up in the house and garage from the previous occupants and was dirty indeed. Anthony was helpful from start to finish. He doesn’t hesitate to go above and beyond for his clients, even if it means spending his Sundays holding a garage sale in our absence. The home underwent a facelift and turned into a lovely, warm and cozy home again. House was sold within a month at a pretty good price despite the sluggish property market. Thank you Anthony.
Anthony Setiawan
As a foreigner, a non- Australian resident with little knowledge of Melbourne property market, I was very lucky to have Raymond and his team as my agent. I was unable to come to Melbourne early to prepare the house for sale due to health issue. The house then was in a bad shape with stuffs piling up in the house and garage from the previous occupants and was dirty indeed. Raymond and Anthony helped to tackle all problems, almost from A to Z ! They helped arrange for different parties to clean, repair,, paint, evacuate, change carpet, rent furniture to decorate and even carry out garage sale ! On top of those, Raymond provided me with information on conveyancer, solicitor, power supplier etc and guided me every step of the way right until auction and settlement. Through their extra efforts, the house underwent a facelift and turned into a lovely, warm and cozy home again. House was sold within a month at a pretty good price despite the sluggish property market. Thank you Raymond and Anthony.
Raymond Indrawan
