Honest agent that doesn’t waste your time. Would recommend

Our experience with James purchasing our property was pleasant. He was friendly and had a sound knowledge of the property, area and market.

What impressed me the most about James was that he used his knowledge of the house and location to demand the price we wanted. Offers had initially been a lot lower. In addition, James was very honest when navigating through a delicate situation.

Selling straight after Covid lockdown was a tricky and uncertain time. James was knowledgeable and confident in all the key areas needed to get the house on the market. James has outstanding communication skills and made us feel at ease throughout the process and consistently targeted the right buyers for our sales plan. He was understanding and considerate of our concerns throughout and we greatly appreciate his efforts in selling our property.

James was extremely professional and always had time for us during the search for our new home. James not only appeared to work for the vendor, but also cared about prospective buyers like ourselves. James was honest, reliable and highly professional which was the complete opposite of several other agents we dealt with in the area who brushed us off many times, failed to return our calls, messages and emails. We were fortunate to be able to work with James for the purchase of our new home and I would highly recommend engaging James and his team if you are ever looking to sell property.

James was genuine and responsive and really helpful with the purchase of our first home.

James has great knowledge of the area and sold our house very quickly for a great price. He kept us well informed throughout the process and was always professional.

I found James to be very professional we had him have a look at our property prior to our renovations. I believe his opinions & ideas saved us from over capitalising & got us a great return on our investment. He had a large clientele & sold our property quicker then expected with a fast settlement at a price greater then our expectations.

James’ efforts were crucial in making and completing our sale. Throughout the process, James was professional and displayed initiative in our interests. I would happily recommend James.

Our experience of working with James Merchan and his team has completely exceeded our expectations. He conducts his business with integrity and honesty. His whole team went above and beyond to look after us and our home and managed our sale in a stress free process. It was the fastest sale I have ever experienced - ask James, it's a great story. We highly recommend James Merchan and his team.

James did a fabulous job selling out house . He achieved an amazing result having our property on the market for a few days having 16 inspections and 4 offers exceeding our expectation by over $100,000. Hard working professional who Cleary loves what they do.

Our experiences with James (and John from Impact) were extremely positive. James puts time into finding out his buyer’s needs and brings them together with compatible properties/vendors. An agent who is diligent and clever in his approach so never needs pushy tactics. Honest about property values, so vendors expectations are met quickly, and buyers are not disappointed. I would not hesitate to recommend James and Impact to buyers or sellers and he would certainly be my “go to” for any future real estate needs. A pleasure to deal with this professional team.