James' profile

James' reviews

  5  
James has 386 reviewsacross 18 different locations, showing 12.
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James' qualities as told by our client reviews: responsive, reliable, friendly, supportive, honest, clear communication, local expert.
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Seller review
Genuine and honest
almost 5 years ago
Genuine and honest

I listed my property in Mount Eliza with Impact Realty. James attended to my needs with honesty, integrity and a sincere approach to delivering the best outcome possible. He offered professional advice re the sale. There were constant updates from James for each inspection with full commentary and advice. His team were very attentive and professional. Final sale took place with care and friendliness. Happy with the result and exceptionally happy with the fees and charges. Recommend James and his staff to anyone wanting to sell or buy.

Seller review
Professional and very knowledgeable
almost 5 years ago
Professional and very knowledgeable

Simply the best, better than all the rest. What more can I say? The team at Impact Realty Group. Mt. Eliza James, John, Ronnie and Nichola were amazing . Professional, helpful and supportive as we were dreading downsizing our home. They started immediately and within 10 days had first showing (off the market) and it was sold. We were very happy with our price. John was absolutely fantastic. No question was too big or small. He patiently and politely answered all our concerns and certainly put us at ease. We very happily sing their praises because they are. SIMPLY THE BEST

Buyer review
Excellent service
almost 5 years ago
Excellent service

Friendly, professional and highly recommended.

Seller review
Great experience
over 5 years ago
Great experience

James and John were always professional and courteous. Their local knowledge and expertise facilitated a quick and hassle free sale! Highly recommend!

Seller review
A honest agent with integrity!!
over 5 years ago
A honest agent with integrity!!

From the very first day we met James he followed through on everything he promised he would. He time and time again went above and beyond to reassure us each step of the way through the selling process. Every time there was a challenge James was straight on the front foot to fix the issue and keep us well informed. He did everything he said he would and achieved a fantastic result for us. I Would not hesitate to use his services or recommend him to anyone looking for a great estate agent. Thanks James for the wonderful result.

Seller review
We were beyond happy
over 5 years ago
We were beyond happy

We were beyond happy with the successful sale of our second property with James and his wife Deb. At all times we were kept informed and through challenging times with Covid, we felt at ease in their hands. Thank you!

Seller review
Sale of our first home
over 5 years ago
Sale of our first home

James is nothing but professional, knowledgeable and down to earth. My husband and myself chose to deal with James for these very reasons. The whole process of selling our first home from start to finish with James has been seamless and we would use him again for this very reason.

Buyer review
Impact Realty James Merchant review
over 5 years ago
Impact Realty James Merchant review

James Merchant James was extremely timely with his follow up and efficient in the sales and negotiation process. His professionalism really assisted in us being able to happily and successfully secure our preferred property. His market knowledge is exemplary.

Buyer review
Professional
over 5 years ago
Professional

James and Deb are very professional and excellent at what they do! I found them both great communicators and honest and that’s what you want when you trust them with your family home! So much so that we have bought another property from Impact and will continue to trust them with our future purchases.

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