You couldn’t ask for a better team with whom to work. Their support was unwavering as we navigated an unexpected hurdle that could have derailed our plans. Communication was excellent throughout the process and Chloe and Ian in particular were simply super. Thankyou
I couldn't be more happier with the service I received from Karen Renouf and her team. Very impressive, professional and took care of everything. No need to organise or chase up anything. I will be using this team again in the future and recommend to everyone.
It was an absolute pleasure working with Karen Renouf and her team. I would highly recommend them to anyone wishing to sell their property. What an amazing experience.
Karen was awesome throughout the entire sale period. Anything we asked for was accommodated for us. She was always available to speak to and prompt with replies to any of our questions. We achieved a great result in a declining marketplace. Best of all she was realistic about price and didn’t gain our business through unrealistic expectations which many other agents will try to do to get your business. In the negotiation part of the sale she worked hard to gain us the best possible outcome. She did not rush us at all just to get a sale. I’d recommend her and her agency to anyone wanting a professional, hassle free sale with the best possible resultant outcome.
We had a great experience using Tony Webber at LJ Hooker as our agent. We sold our house within 2 weeks of listing for the exact amount that we were trying to achieve. We did not have to pay marketing costs and the commission was the most competitive rate of all the agents we interviewed. The process was smooth and Tony went above and beyond the call by inspecting our property prior to handover and dealing with the issues and unfinished items relating to the build, attending to lawn mowing and cleaning etc (as we were selling a property directly after construction and we live in a different state). We would thoroughly recommend LJ Hooker - Team Renouf
Thank you Chloe for the incredible service helping us buy a unit for my Aunty. You processed the offer quick, allowed us to have multiple trades visit the property to quote works and even gave early access on settlement day for our painter to get started. Your communication was prompt and you made the whole process easy!
I know I am in expert hands when I call Karen again to sell another property for me. From start to finish it was a smooth transition and I knew with Karen I would get the best outcome.
They were professional, understanding and had excellent knowledge of the local market. The team simplified the process and kept us informed along the way. They went above and beyond what was required. Highly recommend them!! Thanks Tony, Karen & Chloe.
Tony & his team have been so helpful in the process of us buying our new home in QLD. We were buying from NSW so Tony did a thorough FaceTime with us & went through everything. He also helped us find other services we required. Tony also advised of a few things we required to do before we moved in which is helpful as we are moving states. Very happy with their service!
Was involved every step of the way and helped immensely when we came up against some obstacles. Am listing with them this week.
NB - this review is for Ian Shortell who was the agent facilitating the sale and home viewings. Ian is the kind of agent who you want to work with during such as a significant experience. He was pleasant, respectful and communicative right through the process. We asked for a couple of private viewings after first seeing the property and Ian was only too happy to oblige. Ian is extremely knowledgeable about the Redlands area and shared local insights with us, as newcomers to the area. We had a number of questions that we needed answers to and Ian either provided a satisfactory response or quickly sought to find out for us. In summary, we would definitely recommend Ian as one of the best real estate agents we have dealt with. It was a pleasure to have met him. Thank you Ian and LJH for a smooth purchasing experience. We love the home!
Tony Webber was fantastic throughout our application, he answered all calls,texts and emails promptly. He was very friendly and easy to deal with throughout. Always giving us great advice and happy to help where needed. We would highly recommend Tony
