Communication could have been better throughout the sale.

Karen was certainly impressive and appeared to be very experienced in my initial meeting. I was confident I made the right choice in appointing her. However Karen neglected to make clear that she has a team of people behind her and that I would be dealing with others at LJ Hooker. After my initial conversation with Karen, I never really spoke with her again. I was instead contacted by Chloe Peters (Karen's team member) who kept me informed on open house status and potential offers. Chloe was great to deal with and she stayed the course on what I consider to be difficult sale after 3 offers and 3 contract terminations. Chloe continued to have open house inspections during all contracts so there were always interested buyers making offers when a Sale Contract terminated. Finally a suitable offer and settlement period was found. Others at LJ Hooker (Ian) were also involved and I appreciated and valued their input also. The sale was certainly a team effort.

Karen is a very friendly agent with a lot of experience who did a great job selling our property.

Joanne helped us from the very beginning. We chose her to sell our family home of 19 years as we found her supportive and understanding. We had numerous conversations during the preparation period and full support during the listing. Joanne was professional, patient and knows the market well. We would highly recommend The Karen Renouf team.

We worked together with Karen and her associate Chloe Peters as a team. Communicstion was open and clear. They were punctual and did what they said they were going to do. We appreciated Karen's experienced approach to selling our home. Without question we would repeat our experience quite happily.

Ian and Karen where both very helpful. They made buying the property an easy process.

I have enjoyed my dealings with Joanne Stuyck and her team with their curtisy and efficiency,selling my unit in record time of three weeks to completion and satisfaction of all concerned.Thankyou team I would definitely deal through you again.

I did not get to meet Karen personally however I was looked after by Joanne who offered her services at best.

We chose Karen to sell our property because she had so many positive testimonials. (Her competitors hardly had any!) We're glad we did because she and her colleagues Ian and Chloe gave us amazingly good service: the free loan of furniture to style our empty townhouse AND free virtual furniture for our online listing. The property sold within a reasonable time.

The team did an absolutely amazing job in selling our home, everything was managed with care and speed. They continuously went above and beyond to find the right buyer and did so in two weeks!! Would recommend to all!

From the moment we met Karen we were confident that she was the agent we wanted working with us on the sale of our family home. Karen and Ian, together with Chloe were in constant communication with us at every stage of the selling process. They listened to us and worked with us to present and market our home to a high standard. We were rewarded with a quick sale achieving the price we wanted. Highly recommend “Team Renouf” to anyone looking to sell their property.

Karen and her team provided excellent service. The communication from the early engagement of the team was first-rate. Great advice on the market and how to make the most of the current market that resulted in a quick sale.