This is our second property selling with Ian Shortell. Each time he has achieved great results. We sold our current property from interstate and Ian made the process so much easier. He gave us great advice on what we needed to complete for the property to sell quickly and we sold on the first day for above our asking price. I would definitely recommend Ian Shortell.
Dealt with Both Karen and Joanne and appreciated the feedback and professionalism from all.
Karen went out of her way with every step of our selling experience. She was always available when we needed help. Her offsider, Ian Sawtell was so lovely to deal with. They both did an outstanding job. WELL DONE
A pleasant and hassle free experience, with lots of help and support from the team. We felt we were in safe and capable hands and that you really wanted to help us.
Selling our house with Karen and her team was smooth sailing. They constantly communicated with us, sharing information and giving updates, there was never any pressure and everyone was very open and honest with us.
Joanne was great to work with, always very professional and confident and communicated promptly during this process.
Every now and again in life you come across someone who is really really good at their job. This happened for us when we stumbled across Karen. We liked her friendly calm and open manner that would put prospective buyers at ease as they navigate the tricky task of purchasing a property. She came up with many practical and simple approaches to selling our house that dealt with some of its inherent problems. Her detailed understanding of her industry impressed. She carefully explained how it works as we were guided through the tricky task of preparing and selling our property. Karen was always willing to answer any questions and sort out any issues we had carefully and clearly. She has an excellent team working with her. We cannot recommend her enough!
Karen and her team exceeded all of our expectations in the sale of our home! We were so grateful for the continual updates and feedback. What could have been a very stressful time was made so much easier and we are very grateful to Karen, Ian and Chloe for their continued support right through to sale .
We purchased our very first home through Karen Renouf and her team. It was a very good experience. We felt much support and individual care for our buying situation and her team were so professional, understanding and helpful through out. We felt respected and valued too. It was a very smooth process and they made every effort to work with what we needed to get the house through to settlement.
Karen Renouf and Joanne Stuyck, collaborated together to ensure that not only was the sale of our house successful, but settlement dates, financial conditions and everything in between considered and successfully executed. The team are exceptional to work with and available to assist at all times. They are friendly and very professional and we would highly recommend both ladies and LJ Hooker Clevelend.
In my dealings with Karen and Joanne I found them to be very professional but also personal to our situation. They worked to get us the best deal for the property we were wanting sold. I wouldn't hesitate to use them again if the need should arise.
Karen and her team made what is ranked as one of the top 10 stressors in life as easy and streamlined as possible. Karen presents with a professional and reliable work ethic. She is well organised with open houses and made significant effort to showcase our home to the fullest. We appreciated her determination to secure a contract that we were satisfied with. She suggested and showed initiative with developing new ways to attract buyer interest. She display effective communication and feedback after open house inspection and overall exceeded our expectations of that of a real estate agent.
