Joanne has been fantastic to work with warm and welcoming and always happy to assist when we needed it. was easy to contact when needed also

Karen's market knowledge and recent sales results in our area prompted our decision to work with her. Karen was able to bring us two potential buyers before even going to market, both of whom she was confident would be keenly interested in our property. One of those buyers made a very acceptable offer, which we accepted avoiding all the hassle of preparing for market and open homes. We would have ideally liked a bit more communication post signing of the contract, particularly towards settlement. However, the overall result was a good one.

professional, informative and punctual experience

I was so impressed with Karen and the team from the moment I decided to sell. What a wonderful decision it was to sell with Karen. Sold within 24 hours, I would definitely recommend Karen to anyone thinking of selling, she is a great communicator and has delivered exactly what she said she would. I was delighted with the price achieved and the how quickly it all happened. Thanks Karen you are a star ⭐️

My house was on the market for approximately 3 months with no interest but Joanne took over and it was sold within two weeks. She is an asset to the team.

Based on our experiences with other agents, Karen's matter-of-fact approach to sales was a relief. Clear, concise communications and realistic goals. She got the job done and the house was sold. We were happy, the buyer was happy - what more could you ask?

I never met Karen and I only spoke to her once because I e-mailed her asking if she was still selling my home due to not hearing from her for weeks after assigning her. My sale was given to her colleague to take care of, despite me picking Karen for a reason, and this was never explained to me. I signed the contract under the provision that if I sold with LJ Hooker, I wouldn't pay for marketing. Then marketing was charged and taken from my deposit. I tried following this up with Karen but she wasn't available, another colleague rectified this for me. So overall, very disappointed and would not choose to sell with her again.

Karen and the team at LJ Hooker, Cleveland were always quick to reply. They were always up for showing the property multiple times, allowing us to get the max information before we made an important decision of our life to purchase a house with them. Chloe was extremely helpful throughout the process right from the first inspection. She was quick to reply, convey our concern and queries to the seller and get back to us quickly and push the process forward. Being first home buyers, we had very little information about the house buying process. But, She made it easy and explained the things to us with patience. Mal was also very kind to show us the property whenever we wanted and conveying our messages to the seller and getting the right information. Overall, the team did an excellent job that allowed a hassle-free buying from the LJ Hooker. I highly recommend them if anyone is considering entering the property market.

I live interstate and employed Karen and the team at LJ Hooker Cleveland to facilitate a sale on an aged relative's unit in Carina.At all times I was communicated with on progress of offers and general advice pertaining to the sale. Listing the property was an easy and I felt very confident during the whole process .

Karen was a pleasure to deal with. Sold the property before even going to market. That's a win. Even did a quick quick clean and mow for pre settlement (as I had to flee the country due to this virus). Extra brownie points for that.

Karen has great people skills, she instantly puts you at ease, from providing actual market data for you to review and therefore enabling you to make an informed decision, but also empathetic to you as an individual making those huge decisions when selling and or purchasing a home, by ensuring you don't feel pushed or overwhelmed, but simply supported. Thank you Karen for all your effort, and patience and for selling our home in a timely and professional manner.... your team is a true credit to you... So thank you

Karen has great people skills, she instantly puts you at ease, from providing actual market data for you to review and therefore enabling you to make an informed decision, but also empathetic to you as an individual making those huge decisions when selling and or purchasing a home, by ensuring you don't feel pushed or overwhelmed, but simply supported. Thank you Karen for all your effort, and patience and for selling our home in a timely and professional manner.... your team is a true credit to you... So thank you