Hard working and great liaison work to make sale come together.

We purchased land through Jon Nat. He was friendly, helpful and professional and a pleasure to deal with. Thank you to Jon and the team.

Absolutely wonderful - Ian Shortell and Karen were outstanding and went above and beyond at every opportunity. Highly recommend.

We chose Karen as she had experience in selling houses in the immediate area. On speaking with her she gave us the confidence we needed to go to the market. Karen and her team worked tirelessly to ensure that we got a sale within the price range and time line required for the sale. We would highly recommend her and her team to our friends to assist them with a sale.

Karen was brilliant to work with, she works face to face as much as possible which helps to keep you in the loop. Her knowledge of the Redlands and the local buyers really was impressive. Selling a house can be very stressful but Karen realistically walks you through the process and goes above and beyond.

Very good experience,Karen gave excellent advice and was honest about price and expectations.Always answered my calls and emails.Overall one of the best agents in the area.

The communication from Mal and Ian was excellent. Living remote, both agents went above and beyond to keep us in the loop. Ian provided fantastic advice on what to do to the house before sale, which I have no doubt, enhanced the purchase price. Mal worked hard to get the best price possible, and after a setback, was thinking of contingencies to get the price the property deserved. Thanks Ian and Mal!

Karen and her team provided superior market knowledge which guided us while we were selling. The support we received during the process made what can be a difficult and stressful process a lot easier. Karen and her team were also very easy to talk to which made it easier to discuss problems that arose. We have no hesitation recommending Karen and her team to others.

Dear L J Hooker Cleveland Karen and Team, We just wanted to say how much we appreciated how well you looked after us when buying our house in Thornlands initially, especially Ian Shortell, which is why we then chose L J Hooker Cleveland to sell our house in Mansfield at auction with Ian Shortell as our Auctioneer, and selling at Action at a great price. We where impressed with the L J Hooker team and their management of both houses which is to be commended. Ian Shortell, thank you for your friendly persona which shined through at the Aution, always being contactable, happy to speak to us at anytime to allay any fears we might have had and nothing ever was too much trouble for you. All this backed by your total professionalism made us feel so comfortable and at ease throughout the whole process. Thank you once again for your 5 star service we will definitely recommend L J Hooker Cleveland to all our family and friends wholeheartedly. Kind regards, Richard and Jillanne

We had the pleasure of dealing with Mal for oyr first home purchase. I have nothing begative to say about the experience. He made us feel at ease and always kept us informed and answered any questions we had. Thanks for making it so easy

Karen knee the market and her efforts saw our house sold within a few short weeks .

We met Mal at the house we eventually purchased. We then engaged Mal to sell our place. Mal travelled from Cleveland to Toowong every Saturday for an open house and several other times until it was sold, always with good humour and a commitment to selling. Mal always responded to our calls and texts and made what can be a stressful experience, quite easy. We have engaged Mal to sell another place for us and would not hesitate to recommend.