Karen's profile

Karen's reviews

  4.8  
Karen has 653 reviewsacross 35 different locations, showing 12.
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Karen's qualities as told by our client reviews: friendly, responsive, honest, reliable, supportive, local expert, clear communication.
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Seller review
Excellent Service
over 1 year ago
Excellent Service

Karen and her team provided excellent prelisting advice and quickly and efficiently managed the listing marketing and the purchase enquires generated. They professionally the contracting process and the Finance and Building and Pest conditions timeframes to ensure these were achieved.

Seller review
Wow Wow Wow Absolutely unbelievable service and execution
over 1 year ago
Wow Wow Wow Absolutely unbelievable service and execution

Certainly engaged with an outstanding team. From our I initial appointment on the Sunday (out of hours) with Karen.Nothing was a problem. Nice cup of coffee by the way😁 Karen and the team were a dream to help me through the stresses associated with selling a house. Special mention to Tony Webber, what a weapon, he was on the ball and went far beyond any expectations I had imagined. Especially with me being interstate. Thank you all once again LJ Hooker Karen Renouf, Tony Webber 🏆🏆🏆🏆🏆

Seller review
Confidence and Professionalism
over 1 year ago
Confidence and Professionalism

Both Karen and Ian impressed us from the first time we met them. It was apparent that they thoroughly knew the local and regional real estate market and inspired confidence without pushing unrealistic expectations. They listened to our concerns and needs and acted on them. Unlike with other agents, we never felt pressured to do anything we weren't comfortable with. We were especially pleased that they were happy for us to present our property to market without the hassles of staging. We followed their advice regarding "decluttering" and what else we could do ourselves to make our home looking great. Their marketing strategy was spot on. We were delighted that our property sold quite quickly and for a very good price. On Karen's advice we accepted a contract conditional on the purchasers successfully selling their own home. This was somewhat stressful given we had already started building our new home. It was only because we had such confidence in the team that we proceeded down this potentially problematical path. Karen and her team knew we were a little stressed and never hesitated to respond to our questions and calls. They also negotiated with the purchasers' agent whenever necessary. Karen and her team made a potentially difficult transaction as smooth as possible and we couldn't have been more happy to have them representing us.

Seller review
Perfect . Great experience
over 1 year ago
Perfect . Great experience

It has been a pleasure to work with Karen . A lovely down to earth and open person . Karen made the process of selling easy. Thanks

Seller review
Absolutely excellent
over 1 year ago
Absolutely excellent

Found them to be very receptive, nothing was to much trouble, and there knowledge of selling property is excellent.

Seller review
Professional service
over 1 year ago
Professional service

Karen and her team have now sold two of our homes. We enjoyed the hassle free engagement with Karen and the team and we are more than satisfied with the end result.

Seller review
Delivered what she Promised
over 1 year ago
Delivered what she Promised

Karen told us her marketing strategy and what to expect. Our house sold in 7 days, had numerous offers and we are happy with the result. She is true to her word and we would definitely use her again. Thanks Karen

Seller review
Professional with care
over 1 year ago
Professional with care

I'm writing to share my positive experience with Karen and her team LJ Hooker . I recently engaged Karen to sell a property and was thoroughly impressed with their professionalism and efficiency. Karen and her team did their research and targeted people who were interested in the area. As a result, they were able to successfully sell the property at the first open home. Karen was exceptional in her care and support of my elderly tenant. She went above and beyond to ensure that she was comfortable and well-informed throughout the process. I highly recommend Karen and her team to anyone looking to sell a property. They are true professionals who will get the job done.

Seller review
Tony from LJ Hooker
over 1 year ago
Tony from LJ Hooker

I was very happy with the wonderful service I received from Tony. Tony impressed me with his professional manner and his continued assistance to me during the entire process of selling my beloved home. He provided lots of excellent advice and was very sympathetic with what I was going through.

Seller review
More than happy!
almost 2 years ago
More than happy!

Right from out first meeting, Karen was very engaging, knowledgeable, helpful and considerate. We met previous to the actual time to sell and I decided then to have Karen handle my townhouse sale. She didn't annoy me until I asked for her help. My unit was presented beautifully in the advertising and on the 6th day, it was sold to the highest of five offers. I made a very sizeable profit. Karen's son Daniel helped Karen through the process of selling. He is a very presentable personable young man and both Karen and Daniel kept me informed with every step of selling. I wholeheartedly recommend both agents to anyone wishing to make a successful sale of their property in a very timely manner.

Seller review
Wealth of knowledge and expertise
almost 2 years ago
Wealth of knowledge and expertise

Karen and her team have sold 3 properties for us, and each time has reached a higher price than we thought possible. We trust her judgement and welcome advice from each of her team and know the highest possible price has been achieved. Karen works tirelessly, supporting both parties well after the settlement process has finished.

Seller review
Smooth and easy
almost 2 years ago
Smooth and easy

The team went hard and fast and achieved what I was hoping for

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