Ben and the team at Luton offer great value and quality service. He was very insightful and detailed with the all aspects of the sales process and went beyond the call of duty in many aspects to help us sell our house. Great and timely communication, very honest and reliable. Would not hesitate to recommend.
Ben did the extra leg work that helped us buy a house in this difficult market. He was lovely and informative throughout the process. His initiative helped us find our next home. Thank you Ben and Tracey!
I was reluctant to sell my home of 20 years but unfortunately due changes in my personal situation I was left with no choice. Ben was very understanding and supportive during the whole process. He and Tracey were always available and helpful. They managed to achieve a fantastic result that was beyond my expectations or the expectations of anyone.
Ben Oostermeyer is very gentle and very knowledgeable sales agent. His knowledge of the market seems pretty good, even though we were both surprised at the low shows at the open houses (8 open houses; on average probably only 1.5 person showing). According the bank mortgage officer holiday periods generally are not good times to sell (Summer and Easter; Jan - Apr). However forcing buyers at an auction to make firm bids was a good decision. Ben was open with the feedback he got from viewers and that was much appreciated.
Ben's communication and patience were exceptional. He was able to answer any questions we came up with, and was super helpful in every aspect.
I could not recommend Ben highly enough. He provided continually and accurate information on the area and market , set realistic goals then he far surpassed. Was easy to contact, very patient and got an incredible result at auction. Would definitely use Ben if buying for selling again.
I’ve been aware of Ben’s activity and expertise - around Dunlop in particular - having noticed his name extensively around sales over the years. He was warm and realistic in all dealings - and particular sensitive around our needs (post separation sale). He kept us well-informed even when news wasn’t good. At auction, we were pleasantly surprised by our unexpected and outstanding outcome! I have no hesitation in recommending Ben and a Tracey as agents.
Ben's service, advice and commitment was second to none. As I was not in the same city as my property, I needed someone to assist in every aspect of the sale including preparation and arranging trades. Ben went far beyond any other agent I have previously dealt with. It was a pleasure to deal with him and if I could rate him higher I would.
Was kept informed, updates were detailed, overall happy with experience
Ben was excellent is selling our property. Got us a great price and very direct with information about the market. Ben was very professional and easy to talk to via email and phone. I was interstate the entire time and I was personally very busy and Ben took the hassle out of the sale making the process very smooth for my family and I. I would highly recommend Ben to anyone who is looking to sell their property.
It was a pleasure to work with Ben. His knowledge of my suburb and the specific market that my home fit into was valuable in the successful quick sale of the property. Ben is a professional agent who provided me excellent support prior to and during the selling process. He gave me with regular updates and made the entire process a positive experience.
From our first consultation with Ben and Tracey, we knew that we made the right decision in appointing Ben to be our real estate agent. Ben made the whole selling experience as easy as possible for us. Ben was always very prompt, responsive to all of our questions/queries. Ben makes you feel like you are his only client by giving you their full attention and all the time in the world, We never felt like he had to be somewhere else. Ben and Tracey sold our property quicker than we had anticipated. Our sincerely thanks go to Ben and Tracey.
