Charlie and Tori looking immaculate as they always do, arrived with an amazing presentation. Pictures and details about comparable properties, a concise outline of The Agency, Team Charlie and their strategies, all in a professional folder. I hadn’t intended selling the houses but as soon as the presentation was finished we continued the visit to put the houses on the market. Charlie and Tori present themselves so well, working as a team. It was easy to set dates,agree to marketing and work with the lawyers. The best part of the process of selling the two houses was the way Charlie and Tori made me feel. Some Real Estate agents treat me differently, they don’t take me seriously and tend to want to address everything to my husband even though I am the client. Team Charlie and The Agency's marketing is very professional. The quality of photographs, signage and set up in front of of the houses on open days and the auction day far exceed any presented in this area or Newcastle. Instagram,facebook and the online presentation are all above standards that I have seen. Charlie’s professional practices that are normal for herself and her team are so well managed I can see people don’t really know the amount of effort that goes into their relationship with their clients. Charlie’s access to the Sydney market with The Agency changes the playing field. She lives and maintains The Agency brand, style and overall professional package and her ability to read and guide her clients has ended, in our case, with an unbelievable result.
