Charlie was able to find a suitable property and make arrangements for me to inspect it before it went to market. At every step of the process Charlie and her team where able to meet my expectations as a buyer and keep me informed as the sale proceeded after my offer was accepted.
Our experience with Charlie was exceptional. Charlie and her team are all very knowledgeable and approachable, she was very prompt when it came to organising our house sale from our first property value to our house being on the market was made quick and simple. Charlie went above and beyond from start to finish for the sale of our house and we would highly recommend her and the agency team to anyone.
Charlie and her team were extremely professional and experienced. My house was sold within a matter of days at a price beyond my expectations.
Charlie and Tori were helpful throughout the purchase. They always answered questions on time and were across all of the relevant information and deadlines. Not pushy at all!
Hi, I recently bought a property through Charlie and her terrific team. I had a great experience - they were helpful, especially when there issues with the vendors solicitors not appearing to do their job very well. Charlie did a fabulous job liaising with that mob, the vendor himself, my conveyancer and the property sale went through with a lot of work from Charlie. Charlie, Tori and Sam were incredibly professional and helpful at all the phases of the process - from the showing, my offer, well actually the whole process really. I would certainly utilise Charlie's Team again either with buying or selling. They were great!
Working with The Agency gave us a piece of mind as their professionalism and commitment to getting the property sold and getting us the best price was prevalent from the first day of signing the contract. Charlie is an amazing person as she was always there whenever we had any questions. She always ensured that we are happy with the outcome no matter what. I give them 5 stars.
Charlie and her team was a absolute pleasure to deal with very positive and polite from the 1st email about the property right through to sealing the deal. Not once was there a drama and no pressure to come up price like a lot of other agents we have delt with. If we ever go to rent the property or sell it I will be giving the team at the agency a call 1st would highly recommend the team to any one looking to buy or sell a property very happy with the team in all aspects and they are always there to help out in any way
Charlie and Tori have been great communicators, all requests answered quickly. The process of buying our forever home was made easier by dealing with a team who are friendly and knowledgeable.
I have had a very positive experience purchasing my new home through Charlie and Tori Lund.
Charlie clearly understood the market and was able to translate that to a sale that met our expectations. The whole team were friendly and focused on what was needed ensuring a smooth experience. Thankyou Charlie
Charlie and Tori looking immaculate as they always do, arrived with an amazing presentation. Pictures and details about comparable properties, a concise outline of The Agency, Team Charlie and their strategies, all in a professional folder. I hadn’t intended selling my house but as soon as the presentation was finished we continued the visit to put the house on the market. Charlie and Tori present themselves so well, working as a team. It was easy to set dates,agree to marketing and work with the lawyers. The best part of the process of selling the two houses was the way Charlie and Tori made me feel. Some Real Estate agents treat me differently, they don’t take me seriously and tend to want to address everything to my husband even though I am the client. Team Charlie and The Agency's marketing is very professional. The quality of photographs, signage and set up in front of of the houses on open days and the auction day far exceed any presented in this area or Newcastle. Instagram,facebook and the online presentation are all above standards that I have seen. Charlie's ability to read and guide her clients has ended, in our case, with a satisfying result.result.
Charlie and Tori looking immaculate as they always do, arrived with an amazing presentation. Pictures and details about comparable properties, a concise outline of The Agency, Team Charlie and their strategies, all in a professional folder. I hadn’t intended selling the houses but as soon as the presentation was finished we continued the visit to put the houses on the market. Charlie and Tori present themselves so well, working as a team. It was easy to set dates,agree to marketing and work with the lawyers. The best part of the process of selling the two houses was the way Charlie and Tori made me feel. Some Real Estate agents treat me differently, they don’t take me seriously and tend to want to address everything to my husband even though I am the client. Team Charlie and The Agency's marketing is very professional. The quality of photographs, signage and set up in front of of the houses on open days and the auction day far exceed any presented in this area or Newcastle. Instagram,facebook and the online presentation are all above standards that I have seen. Charlie’s professional practices that are normal for herself and her team are so well managed I can see people don’t really know the amount of effort that goes into their relationship with their clients. Charlie’s access to the Sydney market with The Agency changes the playing field. She lives and maintains The Agency brand, style and overall professional package and her ability to read and guide her clients has ended, in our case, with an unbelievable result.
