Jess was extremely clear in her communication with us and made the whole process as smooth as possible. No question was too much for her to handle and everything was handled in a timely fashion.
Jess was extremely clear in her communication with us and made the whole process as smooth as possible. No question was too much for her to handle and everything was handled in a timely fashion.

Jess Doolan and the staff at Stone were amazing and supportive from when I decided to sell my home and all through the processes. I couldn't be happier with her communication, professionalism, knowledge and advice while styling my home and then opening it up to buyers. I would encourage anyone who is selling their home to put the trust in Jess, they won't be disappointed

I first met Jess Doolan in the wake of my sister's death when she came to my sister's home to do a free market valuation. As I live in Sydney and my sister's house is/was in Canberra (with the house being unoccupied after my sister died), I was concerned about the house being empty, as I knew no one living nearby who could keep a regular eye on it. Jess very kindly offered to drop by every so often to keep an eye on it, which put my mind at ease (and which I really appreciated!). She kept in regular contact with me, always assuring me that she was there to assist in any way she could. Finally, after about 6 months, I was in a position to sell my sister's house and was more than happy to engage Jess for this task, as she had gained my confidence through her excellent communication skills and positive manner, not to mention her knowledge of the local Gungahlin market. She never left me wondering what was going on, she always kept in touch and kept me informed during the marketing and sale of my sister's house. Jess really made a difference in the difficult months following my sister's death in terms of helping me manage from afar (and finally sell) my sister's house.

Jess has been very responsive and helpful in the whole process. I feel we were taken good care of.

Jess was fantastic to deal with, and simplified what would normally be a stressful experience. Excellent communication through the whole process and sought answers for questions we asked.

Jess and team at Stone Real Estate have yet again been truly amazing, on all dealings we have been so impressed by her work ethic and true professionalism and integrity.She has guided and assisted us throughout the sale process, always keeping us informed every step of the way. She has listened and responded to our queries and concerns ,and has lifted a huge burden of worry from us. A massive thank you, she has been our rock during the whole process.Highly Recommended.😊

Jess has made selling our investment property from interstate a breeze. She has been so communicative, helpful and calm through the whole process and I am very grateful and happy with the result. I would recommend Jess and Stone Gungahlin to anyone looking yo sell their property.

Jess was so friendly and professional couldn’t do enough to help me Jess was just great would recommend her to anyone great work

Jess and her team has been wonderful to deal with since day one. They would understand your needs and requirments and work around it and make sure the experience is wonderful and stress free. I would rate them 10/10 in service and would recommend any buyer or seller to get in touch with them if you are after exceptional results & experience. Regards

Jess from day dot was professional, informative and supportive. From responding to our late night messages and early morning phone calls to put our minds at ease. Jess went above and beyond is selling our property. Her market knowledge was exceptional, Jess was able to answer all our questions for not only the area and surrounding areas of our sale, but the wider Canberra market trends that could impact our sale for the better or worse. Jess is extremely personable and makes you feel seen and heard every step of the way. She made sure the property was ready for each open home and worked around our crazy Airbnb schedule. Thank you Jess and Alex, selling our property with you has been the easiest thing we have done this year. We will definitely be using you again.

We chose Jess to sell our property based on her experience in selling in the Gungahlin area. Jess’ experience was evident after our first conversation and her professionalism continued throughout the process. She lived up to our expectations and exceeded them. We appreciate honesty and a market insight which is what Jess delivered. We discussed a target for sale price and she was able to achieve that. This is a great achievement in the current market. Jess always communicated information as it was required but did not overload which was appreciated. This is coming from a couple selling a property interstate. Well done Jess, as you know, we highly recommend your services to anyone looking to sell.

Me and my partner are happy with the experience purchasing a property through Jess. She's been punctual and patient. Will definitely recommend her to buyers.