Jess' profile

Jess' reviews

  5  
Jess has 256 reviewsacross 42 different locations, showing 12.
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Jess' qualities as told by our client reviews: stress-free process, reliable, friendly, supportive, responsive, local expert, clear communication.
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Seller review
On point service!
almost 3 years ago
On point service!

Jess and her team has been wonderful to deal with since day one. They would understand your needs and requirments and work around it and make sure the experience is wonderful and stress free. I would rate them 10/10 in service and would recommend any buyer or seller to get in touch with them if you are after exceptional results & experience. Regards

Seller review
Jess is beyond her years!
almost 3 years ago
Jess is beyond her years!

Jess from day dot was professional, informative and supportive. From responding to our late night messages and early morning phone calls to put our minds at ease. Jess went above and beyond is selling our property. Her market knowledge was exceptional, Jess was able to answer all our questions for not only the area and surrounding areas of our sale, but the wider Canberra market trends that could impact our sale for the better or worse. Jess is extremely personable and makes you feel seen and heard every step of the way. She made sure the property was ready for each open home and worked around our crazy Airbnb schedule. Thank you Jess and Alex, selling our property with you has been the easiest thing we have done this year. We will definitely be using you again.

Seller review
Experienced agent.
almost 3 years ago
Experienced agent.

We chose Jess to sell our property based on her experience in selling in the Gungahlin area. Jess’ experience was evident after our first conversation and her professionalism continued throughout the process. She lived up to our expectations and exceeded them. We appreciate honesty and a market insight which is what Jess delivered. We discussed a target for sale price and she was able to achieve that. This is a great achievement in the current market. Jess always communicated information as it was required but did not overload which was appreciated. This is coming from a couple selling a property interstate. Well done Jess, as you know, we highly recommend your services to anyone looking to sell.

Buyer review
A happy experience with Jess
almost 3 years ago
A happy experience with Jess

Me and my partner are happy with the experience purchasing a property through Jess. She's been punctual and patient. Will definitely recommend her to buyers.

Buyer review
Amazing!!!!
almost 3 years ago
Amazing!!!!

As always Jess and the team at Stone were fantastic to deal with. She kept me updated as soon as any information arrived. I would be more than happy to deal with Jess again!

Seller review
Jess has done it again!
almost 3 years ago
Jess has done it again!

Jess is a brilliant negotiator, well versed in property trends and knowledgeable as to when we should make decisions. Her dedication and direction in selling not one, but two of our properties has been phenomenal and we are so happy with the result everytime. If you're after an honest, reliable and professional agent, Jess is your girl!

Seller review
Smooth and easy!
almost 3 years ago
Smooth and easy!

Jess was an absolute dream to have manage the sale of my property. Jess, Alex and Lucinda had every aspect covered and made every step easy! Their communication was better than I’ve experienced anywhere! Don’t hesitate to engage Jess, you’ll be in very capable hands.

Buyer review
Efficient and trustworthy!
almost 3 years ago
Efficient and trustworthy!

Jess has been a pleasure to work with. She was easily contactable and kept me informed every step of the way while purchasing the property. Highly recommend both Jess and her team.

Seller review
No mucking about - just action
about 3 years ago
No mucking about - just action

Jess has been excellent. I approached her to sell my house 'off market' as I had tenants at the time. Jess was able to get me 2 contracts within a week and we negotiated a reasonable price. I could have possibly got more for the house if i had waited for the tenant to move and then repaint etc, and done a proper marketing package, but im happy to just off load and move on. Jess has worked well with both myself and the letting agent to get me a quick sale. I highly recommend her to any potential vendor.

Seller review
Committed, hardworking and expert knowledge
about 3 years ago
Committed, hardworking and expert knowledge

Verified review Jess' warmth and fierce committment to her clients are just two of the many reasons I would recommend her as an agent. If there was a problem to be solved, Jess was all over it in minutes with an immeasurably supportive attitude and her expert market knowledge. Through what was a highly stressful and complex process we felt informed, supported and like the interests of our little family were always put first. Nobody could have delivered us a better result.

Seller review
Professional
about 3 years ago
Professional

Jess and her team kept me informed during the whole process. They followed up potential buyers each week and gave me a full report and eventually got me a sale. Thank you from hard work you and your team

Seller review
Service that’s goes over and above
about 3 years ago
Service that’s goes over and above

Thank you Jess, Alex, Lucinda and the whole sales team! Even before our sales journey started, Jess was helpful and responsive giving us rental appraisals and an understanding of the current market to help us make the decision to ultimately proceed to sell. Not once did I feel pushed into listing our home or making a decision along the way. Jess and Alex also gave us advice to assist with the purchase of our next home which was going completely over and above their remit and just demonstrated how much they care for the people they work with. Jess and Alex were thorough from our first meeting and gave us all of the information and support we needed while letting us choose how we wanted to list and approach the market based on similar properties but ultimately tailored the approach to us. I don’t plan on selling for a long, long time but I would work with Jess and the team again in a heart beat. It was our first time ever going through a sales process and thanks to the regular updates and checkins from Jess it was a smooth process and we were informed of where things were up to every step of the way. Jess also did all of the running around to keep our solicitors in the loop and took a lot of the pressure of us to pass on updates. To top it all off, we achieved the sales result we were after and even when I was stressed at times, we knew that we had Jess in our corner. Jess was always so friendly and understanding and I know our dog will miss her regular cuddles dearly!

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